Malcolm Wybrow from Wybrow & Associates is a Financial Planner who specializes in personal insurance and he says his job is to get you “the best insurance cover for your needs.” As you read on you will discover how good insurance cover is paramount to maintaining a happy lifestyle, free from worries about the ‘what ifs’ in life.
Malcolm says that he isn’t an insurance ‘Broker’ but deals with more than 10 different insurers and recommends different providers depending upon what is most appropriate for clients and what they themselves may prefer. There have been occasions where he has advised clients to take out their insurance spread across up to 3 different insurers because whilst there was far more paperwork and form filling involved the final result was much better for the client than the alternative.
If you ever happen to meet Malcolm Wybrow, the first thing to strike you will be his genuine warmth and talent for conversation. Wybrow stresses that he is a people person and that the industry in which he works is people orientated. He is a personal insurance Financial Planner, but isn’t a scary or intimidating like a bank manager, instead he is full of analogies and quirky stories that explain his business. He told one story about driving to Mittagong to meet a client. On arrival the client threw up his hands and said he didn’t want to claim, the paperwork was too much. So Malcolm sat down with him and patiently for an hour and half helped him through it.
Malcolm himself does admit that the worst part of the job is the paperwork and one which turns a lot of people away from claiming much needed insurance. The internet has helped to make the process quicker and easier, but the insurance may become more expensive with this method and harder to claim.
Malcolm is someone who represents you for your insurance negotiations and transactions, unlike some other insurance writers who represent and/or recommend the products of one or only a few insurance companies. So he essentially provides a more personal contact with his clients, and finds the most appropriate cover for their particular needs.
Malcolm states that, “personal insurances in their various forms are aimed at helping individuals and businesses to maintain their lifestyles and dreams for the future if something unpleasant happens to them eg. death or serious accident.” Often these accidents can result in an individual being no longer being able to work, in which case it is vital to have a Plan B and invariably that is insurance. Malcolm says that “money doesn’t buy happiness, but it makes misery far more bearable.”
So what makes Wybrow’ & Associates business different to others? Malcolm claims, “We go the extra yard, and show our clients what advantages our recommendations have compared to other companies and how they provide peace of mind.” He finds that people tell you so much in the insurance business and that they really do confide and open up. It is therefore crucial to be on hand to listen and offer support, especially considering the nature of the industry ie. death and accidents. Malcolm states, “I am essentially helping people.” On occasion he has gone out to someone whose partner has died and given them a cheque. Malcolm says that, “the best insurance is one which does what the insured wants ie. pays out easily when required, costs the least after tax, and yet delivers the correct payouts after tax.
Wybrow loves the intricacies and the complexities of being a personal insurance Financial Planner. “The job requires you to use your head and keep on your toes.” He says. He claims the best part of the job is knowing that his clients have the best coverage and insurance they can get. Malcolm’s catch phrase is “maintaining lifestyle and living your dreams in case….”