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ABC Tuggeranong Digital dead in the water?

By smee 12 January 2009 19

Anyone else noticed that the ABC Digital TV transmissions from Tuggeranong Hill on CH 59 seem to have died? I’ve done the requisite Google searches and trawled through the ABC website with no answers.

The signal is gone on both my Myth box and a cheapie set top box and has been missing since at least Saturday morning. All the other channels seem ok.

Anyone have any better information?

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ABC Tuggeranong Digital dead in the water?
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Rcubed 8:45 pm 28 Nov 09

This ABC TV transmitter is STILL very, very unreliable. Every program lately freezes and stutters (with or without the ubiquitous NO SIGNAL banner). The last month has been very annoying and ABC TV staff are rude, indifferent and patronising when you ring the TV Reception 1300 number.

Last Sunday Night took the cake. After weeks of trumpeting the fact they would TV premiere “the multi-award winning Samson and Delilah” and it also scooping the AFI awards that very weekend, we were primed for see an Aussie movie with no commercials. All set and ‘in the zone’.

About an hour and five minutes into the movie (9:35 pm approx.)Delilah goes into a phone box to ring for help after being raped bashed in Alice Springs. Hmmm she seems to be silent and still a long time. Then it dawned…signal frozen …. again!!

This time it never returned. In fact, NO SIGNAL for any ABC station (ABC 1, 2,3 or HD) from Tuggeranong Hill Channel 59). I gave up checking after midnight.

I tried all the Canberra phone numbers and got recorded messages. When I rang Sydney ABC (aka HQ)they weren’t interested and they had no idea who to inform Tuggeranong Hill Channel 59 wasn’t transmitting. When I spoke to someone at ABC TV Canberra on the Tuesday got transferred to the “Fault Reporting Line” . It turned out to be merely the TV Reception Advice Line (how to turn you TV). The young man on the line said they weren’t interested in people informing them of outages in services as their modern equipment told them immediately when things went down. According to this person a technician restore transmission in less than a hour. I beg to differ. As I said, I gave up checking after midnight.

I’d to know two things from the ABC:

1. Why can’t they provide a reliable service to Tuggeranong and environs?
2. Why don’t apologise (and inform) of breaks in transmission these days?

Not good enough.

Stainless Steel Rat 2:25 pm 13 Jan 09

Thanks to all for the info!

el 7:07 pm 12 Jan 09

Hmm…digital speculum.

I thought they were largely analogue devices?

Skidbladnir 5:23 pm 12 Jan 09

Digital spectrum, rather.

Skidbladnir 5:23 pm 12 Jan 09

Anyone know if Canberra is ever going to get its own NFP station, a la Channel 31?
And does Ch31 get its own bit of digital speculum, or it going to die?

smee 5:17 pm 12 Jan 09

OneHD is apparently coming to Canberra around April or so. Apparently the problem with the extra channels appearing here has been the switching and management infrastructure to handle inserting the appropriate advertising into the new streams.

peterh 5:05 pm 12 Jan 09

anyone heard about the new digital channel – from ten called “one”? not coming to canberra. we miss out on a free to air sports channel. good to be the nation’s capital, isn’t it?

and why don’t they show Canberra on weather forecasts during morning TV like sunrise, or Today?

caf 4:50 pm 12 Jan 09

Stainless: This PDF at ACMA has the info. Search for “Canberra” (Black Mountain), “Woden” (Mt Taylor) and “Tuggeranong” (Tuggeranong Hill). The ones in grey are digital, the others are analog. CTC is channel Ten, CBN is Prime.

peterh 4:43 pm 12 Jan 09

Stainless Steel Rat said :

Does anyone know where you can find out (regarding digital transmission) who is broadcasting what out of where? Mainly in relation to this ABC problem (yes, I get the same issue, some days it’s worse than others) I would like to know which set of stuff is coming out of Tuggeranong Hill. I have tried my friend Google (and others) but can’t find a list of what comes from Tuggeranong, Black Mtn etc. Does anyone know where I can find this info?

http://www.acma.gov.au/WEB/STANDARD/pc=PC_90214

Stainless Steel Rat 4:20 pm 12 Jan 09

Does anyone know where you can find out (regarding digital transmission) who is broadcasting what out of where? Mainly in relation to this ABC problem (yes, I get the same issue, some days it’s worse than others) I would like to know which set of stuff is coming out of Tuggeranong Hill. I have tried my friend Google (and others) but can’t find a list of what comes from Tuggeranong, Black Mtn etc. Does anyone know where I can find this info?

smee 3:58 pm 12 Jan 09

Well, it seems to be back now on my cheapie set top box, but I’m still having problems with the Myth box. I picked a bad weekend to rebuild it!

Digital services in the tuggeranong valley are transmitted from Tuggeranong Hill, that’s the one behind Calwell. According to the ABC website, Kambah is an “adequate” reception area.

escha 3:54 pm 12 Jan 09

quote – “But tradition stats you’re meant to fire 360degree abuse on your first post…”

I heard that but thought I would break the mould. Enough hate as there is.

H1NG0 2:25 pm 12 Jan 09

Another reason to NOT live southside

Skidbladnir 2:22 pm 12 Jan 09

I rescanned on my old man’s set top box on Saturday (also in Tuggeranong)and all of a sudden he had eight versions of SBS.
ABC in its variants seemed fine, though….

Where -is- the Tuggeranong broadcast position, anyway?

escha said :

First post BTW

But tradition stats you’re meant to fire 360degree abuse on your first post…

escha 1:47 pm 12 Jan 09

Yes I noticed ABC disappeared yesterday while rescanning, I thought it was my reception issue mocking me… and to change the subject ever so slightly.

Just moved into Kambah (near Wanniassa Red Rooster and in the shadow of Mt Taylor) and I have heaps of trouble with digital reception full stop, I can get some channels but not others. I even have an antenna on the roof and signal strength is still too low. I used to live in Chifley and just had the standard rabbit ears antenna in the house and it worked perfectly, so frustrated.

Where is it broadcast from, anyone know? I thought it was from Black Mountain but if there is a repeater in Tuggers I thought I would have great reception, especially with the roof antenna.

First post BTW

The Axe Man 10:21 am 12 Jan 09

I had the same problem. I just did a rescan and it picked it up again. I’m using an old Strong SD box for the record

peterh 9:26 am 12 Jan 09

weird. no signal lost, watching abc HD and ABC 2 all weekend, off and on. in kambah, but have a direct line of sight to the Telstra tower. wonder if that is helping me?

fnaah 9:23 am 12 Jan 09

Oh wow, I just thought I’d lost my antenna sweet spot. Glad it’s not just me! It’s been more than a few days though, I’d suggest closer to a week.

kevn 7:43 am 12 Jan 09

Oh, glad its not me. I have not been able to get any digital ABC (including the radio stuff) since late last week. 🙁

In Woden though.

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