I think I’ve had as many bad experiences with Action as the next regular bus user, but Action really impressed me this morning.
A couple of Action guys in a van rolled around to my stop looking for a lost wallet. On the bus someone from the depot also called the driver. It may not sound like a big thing, but it sure as hell beats the service I’ve received from other operators, ‘Uhh.. yeah.. we’ve found your CD wallet, but their uh, don’t seem to be any CDs in here (now that I’ve nicked them).’