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Action Easy Access… Not!

By shanefos 24 September 2008 129

Being without a car this past week, my wife has had no choice but to discover the pluses of buses in getting the three kids across the other side of town to childcare and back.

With two little ones in a pram and the toddler able to walk, we thought this would be an easy enough task (albeit, far more time consuming than driving) given Action’s claim to have “Easy Access Buses” on (almost all of) the Intertown bus routes.

Having discovered the hard way in the past that not all of these services are in fact “Easy Access”, we phoned Action Customer Service and were assured that the Intertown buses we intended on catching would have ramp access.

Long story short, of the 4 buses my wife has waited to catch since getting Action’s assurance that she would have no trouble getting on the bus, 3 of them were not the afore mentioned “Easy Access Buses” and so she was forced to wait for the next service.

Apart from all of the other problems with public transport in this town (well documented here on RiotACT), if Action can’t guarantee whether the buses on any of their services will be “Easy Access” or not (even when they say they can), is it any wonder so many people in Canberra don’t even consider buses and just drive instead?

Most recently, my wife was lucky enough to get the help of some wonderful fellow passengers who helped her to load kids and pram on to the “Not-so-easy To Access” bus.

The driver, however, was your usual down-trodden, disgruntled Action driver and got all defensive when asked why the bus was not an “Easy Access” bus and claimed that, when he arrives for work at the depot, he just has to take whatever bus is available at the time.

What’s Your opinion?


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Action Easy Access… Not!
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peterh 3:15 pm 26 Sep 08

Granny said :

Practically everybody has to run two cars, peterh. Meanwhile they still send the ‘ghost’ buses chuffing around to make it look like we’ve got a public transport service.

(Who ya gonna call? Ghostbuses!!)

*boom boom*

good one granny. lucky for me I had swallowed my mouthful of coffee.

PsydFX 3:12 pm 26 Sep 08

Hahaha, you made me snort my drink out of my nose.

Granny 3:04 pm 26 Sep 08

Practically everybody has to run two cars, peterh. Meanwhile they still send the ‘ghost’ buses chuffing around to make it look like we’ve got a public transport service.

(Who ya gonna call? Ghostbuses!!)

*boom boom*

PsydFX 3:03 pm 26 Sep 08

Luckily the bus situation will be fixed in a little over a year.

Drivers without children that take pram parks however will probaly never be fixed – I am happy to help you abuse them however!

Aurelius 3:02 pm 26 Sep 08

Peterh,
When I was a stay-home dad, I found that getting around town with prams and associated paraphenalia taught me a lot about how inaccessible many places are for disabled people.

peterh 2:59 pm 26 Sep 08

Whatsup said :

PsydFX said :

But surely you must realise that it is impossible to cater to everyones needs, without removing a sense of independance.

Catering for mums with youngsters in prams should be possible. There are plenty of them out there and its not a massive challenge. This would be a good start in offering an inclusive service.

unfortunately, it is the same as the parents with prams parks in shopping centres. the number of times i have been cut off by someone who has no kids and takes the park I was indicating for is phenomenal.

yes they are bigger parks, but try to open a car door without hitting the car next to you whilst dealing with a squirming 1year old, as you try to bolt them into a pram or stroller in a normal park.

the bus service for parents isn’t going to get any better.
my carbon footprint will just have to remain the same and I will run 2 cars.

Whatsup 2:50 pm 26 Sep 08

PsydFX said :

But surely you must realise that it is impossible to cater to everyones needs, without removing a sense of independance.

Catering for mums with youngsters in prams should be possible. There are plenty of them out there and its not a massive challenge. This would be a good start in offering an inclusive service.

Kramer 2:47 pm 26 Sep 08

With Canberra’s cycling infrastructure maybe some of you people with kiddies should look at one of these…
http://www.cargocycles.com.au/index.php
http://www.familybike.nl

Otherwise, you can get pretty cheap kiddy bike trailers these days.

peterh 2:40 pm 26 Sep 08

Aurelius said :

PsydFX, I can prove God is a turtle using Google. Google proves very little.
Genuflecting is not bowing. If you don’t know the difference, I suggest you ask someone to show you what the two are. My 9yo son knows. Ask him.

And I have no idea what a reslut is.

a very funny typo…

7

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