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Action Easy Access… Not!

shanefos 24 September 2008 129

Being without a car this past week, my wife has had no choice but to discover the pluses of buses in getting the three kids across the other side of town to childcare and back.

With two little ones in a pram and the toddler able to walk, we thought this would be an easy enough task (albeit, far more time consuming than driving) given Action’s claim to have “Easy Access Buses” on (almost all of) the Intertown bus routes.

Having discovered the hard way in the past that not all of these services are in fact “Easy Access”, we phoned Action Customer Service and were assured that the Intertown buses we intended on catching would have ramp access.

Long story short, of the 4 buses my wife has waited to catch since getting Action’s assurance that she would have no trouble getting on the bus, 3 of them were not the afore mentioned “Easy Access Buses” and so she was forced to wait for the next service.

Apart from all of the other problems with public transport in this town (well documented here on RiotACT), if Action can’t guarantee whether the buses on any of their services will be “Easy Access” or not (even when they say they can), is it any wonder so many people in Canberra don’t even consider buses and just drive instead?

Most recently, my wife was lucky enough to get the help of some wonderful fellow passengers who helped her to load kids and pram on to the “Not-so-easy To Access” bus.

The driver, however, was your usual down-trodden, disgruntled Action driver and got all defensive when asked why the bus was not an “Easy Access” bus and claimed that, when he arrives for work at the depot, he just has to take whatever bus is available at the time.


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129 Responses to Action Easy Access… Not!
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peterh peterh 3:15 pm 26 Sep 08

Granny said :

Practically everybody has to run two cars, peterh. Meanwhile they still send the ‘ghost’ buses chuffing around to make it look like we’ve got a public transport service.

(Who ya gonna call? Ghostbuses!!)

*boom boom*

good one granny. lucky for me I had swallowed my mouthful of coffee.

PsydFX PsydFX 3:12 pm 26 Sep 08

Hahaha, you made me snort my drink out of my nose.

Granny Granny 3:04 pm 26 Sep 08

Practically everybody has to run two cars, peterh. Meanwhile they still send the ‘ghost’ buses chuffing around to make it look like we’ve got a public transport service.

(Who ya gonna call? Ghostbuses!!)

*boom boom*

PsydFX PsydFX 3:03 pm 26 Sep 08

Luckily the bus situation will be fixed in a little over a year.

Drivers without children that take pram parks however will probaly never be fixed – I am happy to help you abuse them however!

Aurelius Aurelius 3:02 pm 26 Sep 08

Peterh,
When I was a stay-home dad, I found that getting around town with prams and associated paraphenalia taught me a lot about how inaccessible many places are for disabled people.

peterh peterh 2:59 pm 26 Sep 08

Whatsup said :

PsydFX said :

But surely you must realise that it is impossible to cater to everyones needs, without removing a sense of independance.

Catering for mums with youngsters in prams should be possible. There are plenty of them out there and its not a massive challenge. This would be a good start in offering an inclusive service.

unfortunately, it is the same as the parents with prams parks in shopping centres. the number of times i have been cut off by someone who has no kids and takes the park I was indicating for is phenomenal.

yes they are bigger parks, but try to open a car door without hitting the car next to you whilst dealing with a squirming 1year old, as you try to bolt them into a pram or stroller in a normal park.

the bus service for parents isn’t going to get any better.
my carbon footprint will just have to remain the same and I will run 2 cars.

Whatsup Whatsup 2:50 pm 26 Sep 08

PsydFX said :

But surely you must realise that it is impossible to cater to everyones needs, without removing a sense of independance.

Catering for mums with youngsters in prams should be possible. There are plenty of them out there and its not a massive challenge. This would be a good start in offering an inclusive service.

Kramer Kramer 2:47 pm 26 Sep 08

With Canberra’s cycling infrastructure maybe some of you people with kiddies should look at one of these…
http://www.cargocycles.com.au/index.php
http://www.familybike.nl

Otherwise, you can get pretty cheap kiddy bike trailers these days.

peterh peterh 2:40 pm 26 Sep 08

Aurelius said :

PsydFX, I can prove God is a turtle using Google. Google proves very little.
Genuflecting is not bowing. If you don’t know the difference, I suggest you ask someone to show you what the two are. My 9yo son knows. Ask him.

And I have no idea what a reslut is.

a very funny typo…

Aurelius Aurelius 2:20 pm 26 Sep 08

PsydFX, I can prove God is a turtle using Google. Google proves very little.
Genuflecting is not bowing. If you don’t know the difference, I suggest you ask someone to show you what the two are. My 9yo son knows. Ask him.

And I have no idea what a reslut is.

PsydFX PsydFX 1:59 pm 26 Sep 08

Aurelius said :

PsydFX,
bowing and genuflecting are completely different movements.
Much as shaking someone’s hand and tickling their foot are different movements.
Sorry if multisyllabic words confuse you.

You’re probably right, but let’s see what happens if i type “Genuflect the most profound form of bowing” into Google. Weird only 24,000 resluts confirming it is a bow.

And yes, obviously I tweaked the search paramters to suit my cause.

peterh peterh 11:46 am 26 Sep 08

Aurelius said :

PsydFX,
bowing and genuflecting are completely different movements.
Much as shaking someone’s hand and tickling their foot are different movements.
Sorry if multisyllabic words confuse you.

they do for me.

Aurelius Aurelius 11:42 am 26 Sep 08

PsydFX,
bowing and genuflecting are completely different movements.
Much as shaking someone’s hand and tickling their foot are different movements.
Sorry if multisyllabic words confuse you.

PsydFX PsydFX 11:35 am 26 Sep 08

Doesn’t bow down and genuflect mean roughly the same thing – besides the obvious god reference?

Aurelius Aurelius 11:25 am 26 Sep 08

Peterh,
I think it’s pretty clear PsydFX isn’t interested in the point you’re making. Or anyone else for that matter. They just want us to bow down and genuflect and declare them to be right.
I think you’re wasting your breath on this one.

PsydFX PsydFX 11:25 am 26 Sep 08

But surely you must realise that it is impossible to cater to everyones needs, without removing a sense of independance.

peterh peterh 11:17 am 26 Sep 08

I understand that.

The point I am trying to make is that the public transport system should be for all members of the public. parents with prams, elderly people with walking frames, disabled people in wheelchairs, etc, etc.

not just able bodied members of the public.

Action needs to ensure that they are catering for everybody, so that they can discover the pluses of buses.

PsydFX PsydFX 11:11 am 26 Sep 08

peterh said :

every hour, most cases. BUT, if you miss the connector buses, it adds over an hour to your journey to the city. bugger for a meeting. I will stick to driving.

If you miss the bus, that’s your problem.

peterh said :

oh and PsydFX, I wasn’t quoting you to make some BS point, I was expressing my personal opinions about “Public” transport and the lack of equal services for all members of the public.
why should disabled people get lumbered with transport via a taxi, or carer?
The public transport system should be for all members of the public.
but they cater for all the public on public transport.

For a start – you misquoted me. I never said they should rely on those services. I said those services are available, and I also said that ACTION is not and will not ever be a suitable replacement for these services in some circumstances, i.e. for my mother when she was in a wheelchair where she would have had to wheeled herself 1km up and down hills to catch a bus.

I’m not throwing counter arguments for the sake of being argumentitive, I’m basing what i’m saying on personal experience.

peterh peterh 11:02 am 26 Sep 08

PsydFX said :

Granny said :

I think Roma is smart enough to look up a timetable and figure out if there’s a bus she can catch, PsydFX.

Why are you so determined to defend the bus service?

FFS. I live in that area, and am very aware of the busses I need to catch.
To say that all service stops after 1030 is a lie.

as do I. perhaps roma means “services to the city” – you must admit, they stop after 10.30…

Granny Granny 11:02 am 26 Sep 08

Hourly buses are ‘service’?

Completely impractical for real world use ….

I used to have to walk my child to and from preschool with a young baby for 15 mins in the rain each way or a total of 60 mins per day, because the hourly buses meant we’d have to wait pretty much that long at a bus stop with no shelter in order to take a 5 minute bus trip (and you can make that two hours in the rain when I was going to the local shops!)

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