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Another Taxi Booking, Another No Show

By Avy - 15 October 2009 20

Needing to get Mrs. Avy to the airport early the next morning, I stupidly thought a taxi would be a good idea and booked one before bedtime. Of course, the inevitable happened, no one showed and we drove ourselves instead.

So, RiotACTers, just how does one book a taxi in this town?

What’s Your opinion?


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20 Responses to
Another Taxi Booking, Another No Show
bugmenot 3:28 pm 16 Oct 09

when sending off visitors, we usually call twice, as such book two taxis. One of them will show up. I’ve only see the second one turn up once, so far.
I know it’s rude, but better our visitors get their plane than there be a no-show on their part.

chewy14 11:33 am 16 Oct 09

Astrojax and Pigdog are correct.
All a booking means is that 10mins before you want to be picked up, your job is put into the cab system. Your chances of catching a cab are the same as if you rang up at that time.
Cab bookings are worth less than nothing.

PigDog 10:18 am 16 Oct 09

astrojax said :

while you may book a cab an hour, a day, whatever, ahead, they won’t put the job out until just before the time you booked it for – which is an absurd way to run a booking system – especially when they don’t have the courtesy to tell you that – nor does your early booking guarantee you any priority.

I was surprised to learn this too. All a ‘booking’ means is that they will make a call out to any available taxis at the time you wanted. It doesn’t actually mean that a cab has been booked for that time.

I always go Silver Service for early morning flights. The extra $10 is worth the peace of mind.

la mente torbida 9:53 am 16 Oct 09

I’m with misshelly….phone up, say you’re ready and cab turns up within 5 minutes.

Ian 1:12 am 16 Oct 09

I’ve never had a problem booking with Canberra Cabs online the night before for a taxi first thing in the morning.

byt2007 11:43 pm 15 Oct 09

I’ve actually been really impressed with Canberra Cabs — I have to trek out to the airport fairly frequently, and even at peak hour (6PM) the booked cabs have always been 5 minutes early. I have to say that the taxi drivers themselves are also polite and non-threatening, which is a huge consideration for a young single female.

I had to fly to Melbourne twice earlier this month, and was absolutely shocked by the rudeness and creepiness of the Melbourne taxi drivers. In four years of catching cabs in Canberra, I haven’t had one bad incident: out of twelve taxi rides in Melbourne, eight were uncomfortable and once I was sexually harassed and actually feared for my life (I was so shaken I did not manage to recall driver’s information, was just extremely thankful to get back to the hotel safely). Native Melbournians told me that the trick is you have to sit in the back of the cab, not the front as I usually do: this trick seemed to help, but still didn’t stop me being abused by one driver for being a “local fare”.

misshelly 10:28 pm 15 Oct 09

Maybe the secret is not to book 😛 I always ring when I’m ready and they are there in 5mins – this is Canberra Cabs.

astrojax 10:03 pm 15 Oct 09

i had a no show with canberra cabs a while back and found out in my complaining that, while you may book a cab an hour, a day, whatever, ahead, they won’t put the job out until just before the time you booked it for – which is an absurd way to run a booking system – especially when they don’t have the courtesy to tell you that – nor does your early booking guarantee you any priority.

cab express – generally better, but in peak times their smaller no. of vehicles mean they don’t always have one for you. but call before bothering with the other mob.

canberra (the city’s, not the company’s) taxi service is generally pretty crap.

Maze 9:32 pm 15 Oct 09

silver service taxis. $10 more booking fee but they will even check that they have a driver available to do the job before they will take the booking.

I use them for 5am trips to the airport. Always been on time and don’t try to wake up the whole house when they arrive at stupid o’clock.

Anna Key 9:01 pm 15 Oct 09

I do quite a few early morning trips to the airport, never had a problem. I book online the night before

busgirl 8:50 pm 15 Oct 09

Yes, it is a little disconcerting when that computer voice says my suburb is Koombar…but the cab always seem to turn up…

bd84 8:24 pm 15 Oct 09

Steal one and leave it in your driveway overnight. It’s about the only guaranteed way in this town.

Devil_n_Disquiz 8:11 pm 15 Oct 09

ah yes sCab Xpress. Call center in Sydney. They know exactly where you are.

krasny 7:09 pm 15 Oct 09

I book ’em online with Canberra Cabs, and have never had a problem.

junkett 7:00 pm 15 Oct 09

Cab Xpress. I’ve spent very little time in the holding queue on the phone and generally straight through (to a human!) Whilst you always feel a bit worried putting your life in the hands of a cabbie, their driving is no better or worse than the competition and I’ve never had them “try for the long route”.
And no, I don’t like Aerial/Canberra Cabs/Whatever company name they want to use. I haven’t used them since three failed attempts to use the “computer voice” and I don’t give a monkey for what they say about it being a reliable booking service now.

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