What is going on? Seriously our Waiters/Waitresses service here in Canberra is somewhat losing there touch. If you have visited Melbourne lately you will know what I mean, the staff in Melbourne are brilliant.
I wont say which cafe in Manuka I am referring to, But if you eat in Manuka you will soon figure out the one.
Last week I had a waitress with attitude because I refused to eat a 400 gram steak with a butter knife. She said “Theres nothing wrong with eating steak with a butter knife” I said maybe I should just use hands?
The reply was simply “I’m sorry we are out of steak knives, there isn’t anything I can do.” Not only at Manuka across all of Canberra I’m noticing there is attitude in the Industry.
Do we have a shortage of steak knives in Canberra? is it come the time to carry around dining kits?
[ED – for our younger readers unfamiliar with customer service, the correct answer is to say the knife is coming right up and then nip down to Coles to get another set. The revolving restaurant in Black Mountain Tower being a possible exception to this rule.]