Trellis Data team members Tim McLaren and Yamin Myint at the 2024 Tech Showcase at Parliament House. Photo: Trellis Data.
If you’ve ever struggled to create value from large datasets or automating complex processes, you’ll understand the importance of finding the right artificial intelligence (AI) solution to support you. Whether you’re looking to streamline your business operations, enhance customer service, or drive innovation, you’ll need to find the best AI providers for the job.
Artificial intelligence solutions encompass a range of services and technologies designed to mimic human intelligence and support decision-making processes. These can include machine learning models, natural language processing, and data analytics tools. In Canberra, the demand for cutting-edge AI solutions is growing, driven by the city’s thriving tech scene and innovative, forward-thinking businesses.
In this article, we’ll outline the qualities to consider when choosing an AI solution and share where to find the best options in Canberra.
What makes a great artificial intelligence solution?
Choosing the right artificial intelligence solution can significantly impact your business’s efficiency and competitive edge. It can be helpful to keep the following in mind when selecting an AI provider.
Customisation and scalability. A great AI solution should be adaptable to your specific needs and capable of growing with your business. Look for providers that offer flexible, scalable solutions that can be tailored to your unique requirements.
Ease of integration. Integration with your existing systems and workflows is crucial. The best AI solutions should seamlessly fit into your current infrastructure, minimizing disruptions and maximizing productivity.
Data security. Ensuring the security of your data is paramount. Top AI providers prioritize robust security measures to protect your sensitive information from breaches and unauthorized access.
User-friendly interface. An intuitive, easy-to-use interface can make a significant difference in how effectively your team can leverage AI tools. Solutions with clear, user-friendly designs can help streamline adoption and usage.
Support and training. Ongoing support and training are essential for getting the most out of your AI investment. Providers that offer comprehensive training and reliable customer support can help you fully utilize the technology.
The best artificial intelligence solutions in Canberra
Riotact’s editorial team has combed through 20 years of on-site comments to compile a list of the most recommended businesses according to you.
To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on Riotact and Facebook as well as maintaining a minimum average of 4/5 stars on Google.
Bluerydge
Bluerydge is an Australian owned and operated cyber security and technology firm based in Fyshwick, Canberra.
A team of practical problem solvers, Bluerydge cyber security specialists provide quality outcomes through uncompromising, premium service.
Though their reputation is for cyber security, Bluerydge takes a holistic approach to addressing business challenges through innovation. The leadership team and staff are practising cyber and technology professionals committed to creating robust solutions that are as uniquely effective as their clients.
Bluerydge proudly works to advance Australian interests by supporting homegrown companies alongside global organisations - according to staff, it's not just about securing the digital world. It's about enhancing it.
Bluerydge provides a wide variety of services designed to support business in the early stages of cyber maturity to complex enterprises that require ongoing proactive cyber security management.
- Cyber Security Advisory
- Security Operations Center (SOC)
- Governance, Risk and Compliance
- Training and Awareness
- Offensive Security (penetration testing)
- Vulnerability and compliance
- Support for industry and Defence certifications
- Technical assessments
- Architecture and engineering
The company holds membership to the Defence Industry Security Program (DISP) and is ISO 27001 and ISO 9001 certified, also being an award-winning employer of defence personnel, veterans and first responders.
Emma Jovic sings Bluerydge's praises on Google.
"I recently had the pleasure of working with Bluerydge for my business's cyber security needs," she says.
"From the very beginning, the team at Bluerydge was professional, knowledgeable, and responsive. I was particularly impressed with the thoroughness of their assessment and the tailored approach they took to addressing my company's specific needs."
Trellis Data
A fiercely pro-Canberra organisation, Trellis Data develops secure AI solutions that streamline processes at the enterprise level, solving complex problems to save time, money and stress.
High-security environments need high-security technology, especially when it comes to sensitive data. Specialising in knowledge mastery, transcription, translation, computer vision and high-security deployment, the Trellis team works with customers and partners in defence, surveillance, law enforcement, government, logistics and more.
This homegrown company is competing in the big leagues against the likes of OpenAI, Azure and Amazon Web Services. Their multi-role AI platform, the Trellis Intelligence Platform (TIP), enables both expert and non-expert users to create, train and deploy trusted deep learning solutions.
Trellis Data's Secure Chat, Vision and Speech solutions allow natural language processing and translation, object detection and data-driven decision making to happen securely and efficiently in high stakes environments.
The team also develops and deploys highly accurate speech-to-text models across more than a hundred languages and dialects, which can be used for bespoke cases.
One such application model, Universal Translator, recently scored Trellis Data the top spot at Canberra's 2024 Shaping Our Future iAwards, thanks to its ability to provide secure, real-time translation across languages without a reliance on the internet.
Trellis Data is ISO27001 certified. The team proudly works with some of the world’s most data-sensitive clients, having partnered with the likes of Microsoft, Synergy, xAmplify, Oracle and more.
Data#3
Data#3 is an Australian owned, award winning IT services and solutions provider.
The team of more than 1,400 staff, spread across 12 locations, has one primary focus - helping customers harness the power of people and technology for a better future.
Data#3 is built on a foundation of more than 45 years' experience, leveraging cloud, data analytics, security, connectivity and more to deliver some of the best business technology solutions in the country.
xAmplify
Founded in 2018, xAmplify was born to build a local integrated IT services capability that would partner with clients and industry in a new authentic way.
The company specialises in delivering technology, digital, and business transformations, working to improve Australia's national ecosystem through an amalgamation of innovative technology, services and people.
A leading integrator of artificial intelligence and automation, xAmplify is enabling a smarter future, backed by the world’s most innovative AI and technology companies.
If you’re looking for more information on technology services in Canberra, you might find our articles on the best cyber security services, cloud-based services, domain hosting services and managed IT support services useful.
Your experience with artificial intelligence solutions in Canberra
Thanks to our commenters who have provided insightful feedback. If you believe we have got it wrong, please let us know.
Have you had experience with any of the Canberra artificial intelligence solutions listed above? If so, share your feedback in the comments below.
Frequently Asked Questions
How do AI solutions work?
Artificial intelligence uses sophisticated algorithms and large amounts of data to recognise patterns and help make decisions. For example, it can use images, text, audio, and sensor data to learn and improve over time. Some use cases include virtual assistants like Siri, recommendation systems like those used by Netflix, and self-driving cars. AI can also be used in healthcare to help diagnose diseases and in finance to detect fraudulent transactions. Essentially, AI learns from data and applies that learning to perform specific tasks more efficiently and accurately than humans.
How and when should AI solutions be used in the workplace?
AI can be used in the workplace to automate repetitive tasks, such as data entry, transcribing, translating, image/video/audio analysis, or scheduling, which saves time and reduces errors. It can also analyse large amounts of data to help make better business decisions, like predicting market trends or customer preferences. AI can be used any time a task involves pattern recognition, data analysis, or automation, enhancing productivity and efficiency.
What are the different kinds of AI solutions?
There are several kinds of common AI solutions. They include Deep Neural Networks, which involves algorithms that allow computers to learn from data and make predictions or decisions without being explicitly programmed, Natural Language Processing, which enables computers to understand, interpret, and respond to human language, and Computer Vision, which allows computers to interpret and make decisions based on visual inputs, such as recognising faces in photos or analysing medical images.
How do I know I can rely on AI solutions?
Reliable AI solutions are built to be transparent and explainable, meaning the AI's decision-making process is clear and understandable. Look for AI systems that provide insights into how they arrive at their conclusions, allowing you to verify their accuracy and fairness, and have been thoroughly tested and validated for specific use cases. You can place a lot of trust in AI, but it is always important to verify the results.
How can AI solutions be kept secure?
AI solutions can be kept secure by implementing strong encryption methods, regularly updating security protocols, and conducting thorough security audits. To ensure personal information and intellectual property don't go into model training, data anonymisation and strict data governance policies should be enforced. Additionally, different deployment options such as on-premises, cloud-based, and hybrid solutions, allow organisations to choose the best fit for their security needs and data privacy requirements.
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