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Buying a new car – should it have a full tank of petrol?

By fabulous_miss 24 October 2014 34

I’m interested on hearing thoughts on this, I recently purchased a new car from a dealer in Phillip that shall remain nameless (although it does rhyme with shommonwealth boaters).  Anyway, I went to pick it up and when the salesperson was handing over the keys and going through some features (its pretty sick), I had turned it on (thats what she said!) and saw that the petrol light was on.

Huh?

Me: Oh, it has no petrol
Salesperson: Sorry about that, they usually just put $10 in.
**silence**
Me: I guess I’m going straight to the petrol station then.
Salesperson (who I can only assume did not catch the sarcasm/annoyance): you’ll have enough to get there, its just around the corner.

A couple of issues here.  I had just purchased a brand new car, surely they can factor in the cost of giving someone even half a tank of petrol??  Two, they usually put $10 in? Sheesh, why bother!

What do you think, it should come with a half/full tank or just enough fumes to get one to the closest petrol station?

What’s Your opinion?


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34 Responses to
Buying a new car – should it have a full tank of petrol?
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Milo11 2:01 pm 11 Nov 14

JC said :

Very Busy said :

The last 2 new cars I’ve bought from different dealers in 2007 and 2012 were both delivered with a full tank of fuel without me making any mention of it in the negotiations.

Same here. Both from Canberra Toyota one in 2005 and one in 2010 both lease vehicles too.

I think you will find most lease company’s have a deal with the manufactures/dealer that requires them to be delivered with a full tank, In saying that the dealer (not mentioned in this thread) that I worked at (8 years ago) used to fill every car before delivery, and the used car I bought just recently from Rolfe Jeep was filled before I picked it up with out me asking.

Mysteryman 9:35 am 11 Nov 14

cantdance said :

I always throw in the request for petrol once a price is confirmed. Long gone are the days were you would get a full tank with any car, so I ask for one once we’ve settled on a price and that’s for new cars or second hand cars I’ve bought over the years. I did have one seller who grumbled, so I simply said do you want to sell the car or not?

I tend to make sure there’s at least enough for drive/ride around for a few hundreds kms. But if we agreed on a price and then you told me I had to put fuel in it, I’d tell you to take a hike.

cantdance 7:54 pm 10 Nov 14

I always throw in the request for petrol once a price is confirmed. Long gone are the days were you would get a full tank with any car, so I ask for one once we’ve settled on a price and that’s for new cars or second hand cars I’ve bought over the years. I did have one seller who grumbled, so I simply said do you want to sell the car or not?

dungfungus 10:36 pm 26 Oct 14

churl said :

For mere mortals who can only buy used cars…
Has anyone ever bought a Pickles car that did not need to be filled up straight away?

This is probably the reason that they won’t let prospective buyers test drive the cars.

John Moulis 4:47 pm 26 Oct 14

churl said :

For mere mortals who can only buy used cars…
Has anyone ever bought a Pickles car that did not need to be filled up straight away?

Is that with or without asbestos?

churl 12:30 pm 26 Oct 14

For mere mortals who can only buy used cars…
Has anyone ever bought a Pickles car that did not need to be filled up straight away?

dungfungus 3:39 pm 25 Oct 14

HenryBG said :

JC said :

Very Busy said :

The last 2 new cars I’ve bought from different dealers in 2007 and 2012 were both delivered with a full tank of fuel without me making any mention of it in the negotiations.

Same here. Both from Canberra Toyota one in 2005 and one in 2010 both lease vehicles too.

Same here, but from Holden in Tuggeranong. I may have raised the petrol issue, but it was a complete non-issue, they virtually apologised to me for having to ask.

Isn’t petrol made from fossil’s Henry?
I thought you were 100% wind powered.

HenryBG 7:44 am 25 Oct 14

JC said :

Very Busy said :

The last 2 new cars I’ve bought from different dealers in 2007 and 2012 were both delivered with a full tank of fuel without me making any mention of it in the negotiations.

Same here. Both from Canberra Toyota one in 2005 and one in 2010 both lease vehicles too.

Same here, but from Holden in Tuggeranong. I may have raised the petrol issue, but it was a complete non-issue, they virtually apologised to me for having to ask.

JC 10:16 pm 24 Oct 14

Very Busy said :

The last 2 new cars I’ve bought from different dealers in 2007 and 2012 were both delivered with a full tank of fuel without me making any mention of it in the negotiations.

Same here. Both from Canberra Toyota one in 2005 and one in 2010 both lease vehicles too.

Tulip 9:59 pm 24 Oct 14

I’ve also bought several new vehicles from this dealership over the last decade or so. I think they blow the Belco equivalent out of the water for customer service. All cars have been delivered with a full tank (or close enough) of petrol. Perhaps you get a different level of service depending on which market you are buying from and the profit margin (i.e. ours have all been high performance vehicles). Even had a convo with the salesperson when we bought the last one about the pros and cons of delivering a car with next to no petrol and we all agreed that it is a safety issue. Not sure why this topic came up but it wasn’t from us asking for a full tank of petrol.

We have also bought a new mazda and honda from different dealers in the Canberra region in the last 10 years and they were both delivered with a full tank of petrol…and neither of them are in the same price range as the high performance vehicles.

We haven’t used any dealer service departments for years (and years) – we found ourselves a mechanic that specialises in our types of cars and haven’t looked back.

I’m sorry to hear that you had a poor experience.

Deborah 9:29 pm 24 Oct 14

I bought a new X-Trail from Lennock Nissan. At the risk of sounding like I get commission from them, it was THE most pleasurable experience I’ve had in buying a car in 20+ years. Not only did I get a full tank of fuel without asking for it but I was given the most comprehensive handover ever.

My experience with the car before (rhymes with Flappable Ponder) was very different. Fuel light on and the handover was basically ‘thanks for the $50,000, here’s your keys’!

Starrie 8:49 pm 24 Oct 14

I’m really shocked by that. When I bought my car in Belconnen, I didn’t negotiate for it, the tank was full and the salesperson was very careful to point it out because otherwise Mazda would have have some very strong words with them and taken away part of his commission. It was also on the checklist I had to sign and on the survey I received from Mazda a few days later.

Same for my partner and his VW.

Sounds like neither the dealer nor the car manufacturer care much about their reputation.

KarlV 8:35 pm 24 Oct 14

The three recent times immediate family members have bought new cars (from Mazda dealers); all have come with full tanks of fuel. Did not mention it to the dealers during the purchase, just came with full tanks when we picked them up.

I guess Mazda is another company that makes their dealers provide full tanks on new car purchases.

milkman 8:22 pm 24 Oct 14

I’ve had the misfortune of dealing with shonkenwealth. Service department were rude and unhelpful, and went to town at my wife because I’d had her car serviced elsewhere once.

Last time I went looking for a new car I gave them a try and both salesmen were fools who didn’t know their product, didn’t have vehicles for test drive, and weren’t interested in discounted a vehicle in stock (I was prepared to buy that day). So I trotted down the road to Subaru for a look and was greeted by friendly, knowledgeable salesmen who said that yes, of course they can discount a car in stock which one would I like? So I looked, drove and then bought.

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