Delivery Men Damage - What can I do?

Mitchell Family Removals. Can’t remember the owner’s name – Col, Con ? Might be the guy Sepi is talking about. Anyway, he looks just like Chopper Reed but great bloke and helped me move to the coast a couple of years ago.

He is professional, careful and even told me ways to reduce the cost of my move. Would highly recommend him.

Colin Mitchell and sons. I can’t remember the price, but it added up to a lot – it took a whole day (although I do have a lot of stuff). They were good really – just cost more than I bargained for. They provide boxes for you to pack yourself ahead of time too, which helped.

Who were they Sepi, and how much per hour?

NAME THEM. EASY.

NO ONE HERE WILLUSE THEM, OR GO OUT OF THEIR WAY TO USE THEM.

send pastor danny round to them…

Our removalists were the opposite – soooooo careful it took all day as they wrapped up crappy kitchen chairs in their felt blankets, and packed the truck as if our crummy old furniture was priceless antiques. They did take the mirrors and doors off the two antique things I do have, so that was good. But the rest could have been slapped in a bit quicker really…

Nothing was broken or even scratched, but we paid by the hour and it was huge.

This sucks, and yes, pursue them until you get both your delivery fee back and the damage to the door frame and/or drawers fixed to an acceptable level.

If they are not prepared to do this, remind them of the inconvenience caused by you, and you’ll be sure to be quite vocal as to your experience with them. Maybe even make it clear to them that the world is watching their move of RA, and as consumers, we’d all see it as a good gesture to do the right thing.

As for medievalists, I’ll always move my own stuff. The last time I moved in August, I hired a company who provide to kids and a truck to move the heavy stuff. I’m glad I was there to keep an eye on them. I have an old school liquor cabinet which was my grandparents, and it has crystal glass panels etc, and I instructed them on the best way to move it t avoid any chance of damage. I turned my back for 30 seconds, and they were trying to hoist the heavy piece up on their shoulders and it fell forwards towards the banister to the split level. I don’t realise I had super human speed, but I somehow made it up the 6 stairs and grab hold of it before it tumbled.

Add to this the fact only one of the 2 guys could be bothered doing anything, and then had a go at me helping load things in to the truck, and me having to referee the on-going arguments between the two of them, watching them insist on carrying items which need to people (like my top loading washing machiebe) and seeing the potential damage they were doing to the inside workings etc, convinced me to never use a removalist again.

I have heard SO many stories from people who have had things moved and damage covered up, and no responsibility ever taken for it, or simply told they’d be given money to replace a smashed hand crafted Spanish guitar given to them by a grandfather.

Removalists are the scum of the Earth in my opinion, and I won’t even get started with Holbrook’s.

buttons said :

And yes, the company does start with a F… and a W.

I laughed. 🙂

UPDATE: I rang the company again yesterday afternoon, she said that she thought the issue was all sorted, I told her that I would be coming in on Saturday to collect a refund for the delivery fee. She told me that she would organise someone to come and fix it. About 1/2 an hour later, a guy called me to apologise for not calling me earlier – he had my job on his job list but his “wife washed his pants and he couldn’t read his job list and couldn’t remember my details”… yeah right!

Anyway, he came over last night to look at the damage, said he would have to send someone else back to fix it as he was unable to do it.

Drama continues!

And yes, the company does start with a F… and a W.

Try the following: stalking, fireworks in letterbox, pit-bull terrier.