I really don’t like doing this, I really want to like the Dendy Cinema and I’d like to have cooperative relationship with their management. But heavy handed corporate deception needs to be exposed when it is this obvious.
Yesterday a brand new reader, Macca77 started commenting on issues Dendy.
He started off presenting himself as a very loyal and happy Dendy customer who had had wonderful customer service from a manager there called Craig. He then went on to abuse customers who have relied on the malfunctioning Dendy website to try and raise issues with management. I thought this was a bit rich as the Dendy website positively encourages customers to use the web-form, and it’s hardly their fault if no-one bothered to test the form.
It was particularly intriguing, to get this slew of comments posted within 40 minutes of each other, because that very day I’d had an email from the Dendy’s marketing manager Craig Maroney (who asked that I not publish his email)! The very same Craig who gave such whizzo customer service to Macca77!
Wow, what a co-incidence! Especially when Macca77’s email for subscription starts “cm24@”.
Now, please please please Dendy management, can we all start this again and behave like adults?