Skip to content Skip to main navigation

Community

Experts in Wills, Trusts
& Estate Planning

Hospital walk-in centres seeing 30 odd patients every day

By johnboy - 13 July 2010 31

Walk-in poster

At 4am this morning Katy Gallagher mailled out a media release celebrating the first two months of the nurse-operated walk-in centre at Canberra Hospital:

ACT Minister for Health, Katy Gallagher, said today that Australia’s first public nurse-led Walk-in Centre had been well received by the Canberra community, with more than 2000 people seeking advice or treatment in the eight weeks since it opened.

The Walk-in Centre at Canberra Hospital opened to the public on the 18th of May, offering fast, free, one-off advice and treatment for a range of minor illnesses and injuries.

“The greatest users of the Walk-in Centre service so far have been people aged 18 to 35 years.

“People with respiratory tract infections have been the most common type of presentation to the centre, followed by people seeking treatment for minor wounds.

The Walk-in Centre is open 7am- 11pm, seven days a week with no appointment necessary, and is staffed by trained Receptionists, Nurse Practitioners and Advanced Practice Nurses.

What’s Your opinion?


Post a comment
Please login to post your comments, or connect with
31 Responses to
Hospital walk-in centres seeing 30 odd patients every day
JessP 9:28 pm 13 Jul 10

Me thinks it might be a better use of staff NOT to have 5 nurses seeing 30 -40 people a day – a 6 to 8 each!!! HOLY WASTE OF MONEY YOUR CHIEFLYNESS!!

BimboGeek 7:51 pm 13 Jul 10

They aren’t really capable of treating serious injury or illness, so they’re more of an alternative to primary care than emergency. It might be worth Katy’s time to check if the nearby medical centres have seen a couple of percent decrease.

Potato 7:48 pm 13 Jul 10

Do they remove things from fat rolls?

Pork Hunt 4:41 pm 13 Jul 10

p1 said :

I wonder if they are same odd people who post on RA?

No, oddly enough I haven’t been yet…

justin heywood 4:33 pm 13 Jul 10

By my calculation of Katy’s figures, that equates to around 43 patients a day. If there are 2 shifts for 5 staffers (post #3) for a 16 hour day, how many patients does each nurse see in a shift?

I applaud the ACT government for trying to do something about A&E at Canberra Hospital. My main problem with the walk-in centre solution is that most people attend Accident and Emergency because they consider their condition to BE an emergency (rightly or wrongly). If the walk-in centre can only treat non-urgent matters, how will this solution reduce waiting times at A&E?

p1 4:20 pm 13 Jul 10

I wonder if they are same odd people who post on RA?

MrNurseRatchet 4:07 pm 13 Jul 10

Furry Jesus said :

Hospital walk-in centres seeing 30 odd patients every day.

No normal people? Eccentrics are renowned for their strange resistance to seeking medical treatment, along with variable hygiene practices and unusual dress sense, so hats off to ACT Health for its success in engaging this underserviced group. Who said social inclusion was just a feel-good sop to bleeding-heart liberals?

LOL!

Furry Jesus 3:48 pm 13 Jul 10

Hospital walk-in centres seeing 30 odd patients every day.

No normal people? Eccentrics are renowned for their strange resistance to seeking medical treatment, along with variable hygiene practices and unusual dress sense, so hats off to ACT Health for its success in engaging this underserviced group. Who said social inclusion was just a feel-good sop to bleeding-heart liberals?

MrNurseRatchet 3:10 pm 13 Jul 10

As far as I understand it, the nurses there have been given strict protocols through which they have been allowed to practice, which may have been why they were unable to prescribe a medication for a certain illness or provide wound care. The nurse there told me they will only provide care and/or medications as long as it fits within the guidelines established by ACT Health. I went there for a really bad case of strep throat and had received antibiotics and a really good thorough examination. On the other hand my mate had to go there for a minor infected spider bite and they couldn’t give him antibiotics. Had to be sent to his GP for that. Overall pretty happy with the service, just wished simple things like infected spider bites could be taken care of there too.

Woody Mann-Caruso 2:19 pm 13 Jul 10

Katy was on the radio this morning saying there’d been no change in A&E attendance figures. She wasn’t sure why this was the case.

bergamot 1:46 pm 13 Jul 10

Nurses are such a funny culture. It seems that if you get their attention and they know they are required to do their job they will do it, and do it well, But until that point, they seem to be top of the “not my job” class. Whenever I visit someone at hospital there are always nurses a thteir station, and you feel like the rudest person in the world interputing their conversations to ask for directions or confirm what room someone is in.

Please don’t get me wrong I really appreciate how hard nurses work and think they do a wonderful job, better than doctors in many cases… This is just an observation of the culture of the industry.

Waiting For Godot 12:41 pm 13 Jul 10

Fiona said :

Anyone know what the wait time is like?

If you get there before 8:30AM you can usually be seen immediately. I’ve been there twice so far and I’ve got no complaints. The only problem is that the nurses there cannot prescribe medication. I thought Kate had changed the law so they could. Something to look into, methinks…

rioting fun 12:34 pm 13 Jul 10

I attended one Saturday – no wait time as the place was deserted except for about five or so on staff. BTW – very poorly signposted and I ended up having to go to emergency to even find out where the clinic was. Was astonished to find 100+ people in Emergency but the walk-in absolutely no patients.

Despite this, I had to undergo the third degree about who had referred me (even though I gave them letter with all possible details from my GP)as apparently the walk in service does not include wound dressing changes (recent minor op required me to have daily wound dressing so GP thought this would be the logical place for me to go over the weekend as her practice was closed).

After a large amount of unnecessary bagging out of my GP for ‘incorrectly’ referring me to the clinic they decided that they would actually change the dressing for me. Following that, the service was good.

However, surely basic dressing change is just the sort of thing they should be doing. I was told that, in future, this was the role of the Community nurse who should have been arranged to come to my home to do this dressing change. I was astounded! There were at least five nurses standing around doing nothing! I was more than able and willing to get to the clinic and certainly did not need a home visit from what I imagine are very busy community nurses. I was told not to come back to the clinic the next day for dressing change as they would not do it.

amarooresident3 12:15 pm 13 Jul 10

The real measure will be if the Emergency Department is seeing any reduction in people presenting there.

Fiona 11:57 am 13 Jul 10

Anyone know what the wait time is like?

1 2 3

Related Articles

CBR Tweets

Sign up to our newsletter

Top
Copyright © 2017 Riot ACT Holdings Pty Ltd. All rights reserved.
www.the-riotact.com | www.b2bmagazine.com.au | www.thisiscanberra.com

Search across the site