Did anyone read this article in the Canberra Times about the OwnPlace scheme?
Oddly enough, I can’t find it anywhere on the Canberra Times website now.
But I was absolutely appalled by the apathetic and unfriendly attitude of the Land Development Agency. I don’t care if it’s not LDA’s responsibility. At the very least, they should have said, “While this is outside our responsibility, we are very sorry it has happened.”
They should also be investigating ways that they can help ensure it doesn’t happen to other people.
Who in the world would want to deal with this type of project in the future? You should be able to expect the responsible government authority to try to do what it can to help these people, some of whom have lost $10-15k because of the delays in negotiations between the builders and LDA.
Instead, LDA Chief Executive David Dawes has completely washed his hands of his customers. Why not ensure that people can’t take out the mortgage until the LDA and the builders have negotiated everything? Doesn’t that make sense?
My only knowledge of this travesty is from this article, so I may misunderstand some of the facts. But LDA’s complete lack of interest in the customer comes through loud and clear.