I’ve just recently moved to Kaleen from Evatt, and since then I have had virtually zero reception with Optus.
Optus informed me that where I am in Kaleen is in a black spot because it is between 2 mobile towers and that it should be rectified by 2013.
So – many hours on hold to Optus customer service later, I have negotiated out of my contract due to an inability to provide a service for which I am paying. Their inability to provide this service was somehow overshadowed by the fact that I am outside of the 30 day cool off provision. Nevertheless, I am now relived from this contract.*
Now my question is this – what carriers DO provide full 3G coverage in Kaleen. I’m in between the IGA and the Middle Pub (or St.Michael’s). Does anyone have any good/bad service stories in Kaleen?
*despite the problems with the call centre, I ended up with some very helpful people – don’t misconstrue this as a complaint about the call centre people!