To : Airport Management
Cc: Canberra Times
Bcc : The RiotAct
Bccc: Unsuspecting BBP carpark users
Bcccc: anyone who will listen to a grumpy, upset whinning guy who is an Aussie battler trying to make the next payment on his over-priced house and gets ripped off on a daily basis.
This afternoon (Friday 1/10/10) at about 5pm, after a long arduous day at work in one of your semi-functional buildings at Brindabella Business Park, I was informed by one of your staff, a very ‘symapthetic’ bald gentleman that the weekly ticket I had paid $22:50 for on Tuesday (a nice little rise of another $2:50 per week by your airport group not so long ago – thankyou for that one) was not valid to exit the carpark with because I had, in a panic, taken a new ticket on entry to the carpark when I couldn’t find my weekly ticket and had a line-up of impatient motorists building behind me also attempting to gain access to your wonderful facility.
He (the bald carpark attendant) explained in a monotone voice that I would need to purchase a new ticket for $5:50 so I could get OUT of the carpark as those were the terms and conditions of entry….? I asked him where these terms and conditions were actually highlighted so unsuspecting suckers/motorists such as myself would be aware of such all-encompassing regulations and he simply stared at me with one of those ‘I’m not going to even attempt to explain that one’ sort of expressions that occur upon employees of the calibre who can only gain employment in carparks.
I therefore paid the additional $5:50 to get out because I couldn’t be bothered arguing with a bald robotic paraphrasing person and continued – no thanks to you – on my way home. However, realising that I had been forced into paying additional funds for my release from your facility, when, in truth, I had done nothing wrong started to weigh heavily upon my sense of fair play and common decency. In fact, by the time I actually got home, I was really infuriated by the whole ridiculous affair and decided to write this letter in the naive hope that you would;
- a) Warn other drivers that they would incur a $5:50 fine for not using their weekly ticket.
b) Stop hiring people who so nicely advise you that they’ve got you by the balls and there’s nothing you can do about it.
c) Have some common courtesy towards your paying customers if they make a silly mistake like forgetting where they’ve put they’re weekly ticket, then found it again AFTER gaining access to your carpark – why not do something basically humane, like, give them a break and finally, just to re-inforce this one a little…
d) Stop hiring people who so nicely advise you that they’ve got you by the balls and there’s nothing you can do about it…..ooh – don’t get me wrong, he was very professional and courteous – in fact, I think you should probably fast track his career to … well, wherever you can get to as a car park thingy…