Shared Services Centre is go

johnboy 8 February 2007 9

Spare a thought for all those in the ACT Public Service today. Katy Gallagher has announced that Treasury has taken over control of their services via the “Shared Services Centre”.

“Where possible, resources are being channelled into integrated, streamlined, across government systems and processes. This allows corporate services staff to work collectively in a more efficient environment.”

In my experience this means the corporate services staff will be working in their own little empire and the service delivery sections will, in very short order, have to re-build their own capabilities leaving the SSC as an appendix to the administration.

But hey, maybe it’ll work this time?

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9 Responses to Shared Services Centre is go
Erg0 Erg0 2:01 pm 09 Feb 07

Sorry – referring to feds in previous comment, less sure about the locals.

Erg0 Erg0 2:00 pm 09 Feb 07

Not a great deal on the HR side, I suspect – speaking from experience, there are enough differences in employment conditions between the various departments that the savings would be pretty minimal. I suppose at least the IT side of it might save a bit of money by centralising support and management aspects.

Al Al 1:19 pm 09 Feb 07

Don’t know about centralised IT, but I’d like to think that it would work for the ACT government’s HR functions, and at $10M pa saving, it would have to warrant a good look wouldn’t it?
But how much could the Federal Govt save if it pooled the payroll sections of all the departments??

miz miz 6:55 pm 08 Feb 07

Principals, I have heard, are tied up with a lot of admin stuff formerly dealt with centrally, which is handled centrally in other jurisdictions. It would be nice if they were freed up to do their job . . . Happy to defer to someone on the ground though – my info is second-hand.

johnboy johnboy 3:21 pm 08 Feb 07

if you want something done right…

seriously, someone has to answer the phone, they may as well do admin in the rest of the time.

miz miz 3:11 pm 08 Feb 07

I hope this means school admin processes will also be centralised. How silly that so many things in schools under ‘school based management’ are individually done by individual schools, when they could be managed in bulk, saving time and money.
I would be most interested if anyone knows.

poptop poptop 1:52 pm 08 Feb 07

Sounds like a cunning plan for the HR and IT professionals to get some Senior Executive positions for themselves and to be able to tell all the service delivery agencies that their work is important and in the queue [somewhere].

Watch the flurry of efficient people seek and obtain redundancies so they can reap the benefits, just like Sammy.

S4anta S4anta 12:53 pm 08 Feb 07

sounds like they need more than one sammy.

Sammy Sammy 12:48 pm 08 Feb 07

What happens now is that an ever-increasing bottleneck develops, and the only people who really benefit are contractors.

I’m in the situation where I contract Government work that overflows out of centralised centres like this one.

I get contracted by individual departments, and charge higher than normal rates because they need things done quickly.

The centralised centre is too busy to turn it out in a reasonable time. The backlog continues to grow by days a week, so by the end of the year, they’ve got a 2-month backlog of work.

Bring it on.

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