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Slow Internet Access since Christmas?

By npl - 9 January 2009 33

I’m wondering if anyone else has noticed the very slow internet browsing speeds that have plagued some Canberra ISPs since just after Christmas?

At least two ISPs that seem to be affected are iiNet and Optus. There are Whirlpool threads on this here and here.

Theories range from secret government internet filtering trials, to the usual excuse of incompetence within Telstra somewhere.

Anyone?

What’s Your opinion?


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33 Responses to
Slow Internet Access since Christmas?
caf 11:02 am 09 Jan 09

If people didn’t routinely block ICMP “Fragmentation Needed” packets then you’d be able to find exactly where the packets were being dropped.

Aurelius 10:45 am 09 Jan 09

Belles,
Thanks. By confirming it’s the MTU issue with iiNet, that gives us some better idea of what step in the process the whole thing is failing on (and it’s not the original suspect provider)

Belles 10:39 am 09 Jan 09

We have had problems with iinet and as Aurelius said, my partner played around with the MTU settings and after a while it all started working properly again. If we put it back to the default iinet settings then it stops working again.

My partner was on the phone with iinet at one point for 2 hours, for them to tell us it wasn’t there problem it was telstra because we were getting 100% data loss, a telstra guy come and loked at the mine and connected no problem with no data loss, connected back into iinet, and the problems started again.

When it gets fixed, nobody knows.

It has been rather frustrating to say the least 🙂

Deano 10:36 am 09 Jan 09

Happens every year around this time. The school holidays coupled with kiddies getting new computers for Christmas leads to increased traffic. Things settle down again when school goes back.

Primal 10:20 am 09 Jan 09

Using Internode on their own DSLAM (Weston Creek exch.). No issues here.

peterh 10:01 am 09 Jan 09

Aurelius said :

At the ISP I work for (neither of those mentioned above), ADSL connections have been f***ed over by something upstream from us. Our main supplier has been denying all along there is anything going on (despite them doing some upgrades on Boxing Day, when all the problems began).
A short-term fix we’ve discovered works in the interim has been to alter the MTU setting within the router used to connect to 1432 instead of the normal 1492. However, this plays havoc with VPNs and secure sites (such as bank websites).
Our network engineers and manager are screaming to anyone in the different upstream companies to get it fixed, but have been unsuccessful thus far.

Aurelius, is your main supplier a national outfit?

there was talk of an issue re failover services within a couple of wholesalers, just not telstra.

the old TID dual pipe seems to be allowing me to get great bandwidth here in the office, and adequate till upgrade at home.

what is the router you are using?

I have just put a bluecoat box on our network, and now i love bluecoat. the proxy caching has reduced our call to web incidence, and we all can see the same site multiple times prior to refresh.

Aurelius 9:38 am 09 Jan 09

At the ISP I work for (neither of those mentioned above), ADSL connections have been f***ed over by something upstream from us. Our main supplier has been denying all along there is anything going on (despite them doing some upgrades on Boxing Day, when all the problems began).
A short-term fix we’ve discovered works in the interim has been to alter the MTU setting within the router used to connect to 1432 instead of the normal 1492. However, this plays havoc with VPNs and secure sites (such as bank websites).
Our network engineers and manager are screaming to anyone in the different upstream companies to get it fixed, but have been unsuccessful thus far.

fnaah 9:20 am 09 Jan 09

Weren’t trials of the new totalitarian filtering system supposed to begin at the start of the year? And if I remember rightly, iiNet was one of the few signatories.

They were supposed to start Christmas Eve, but were delayed for an undisclosed reason.

Last I heard they were also saying that the testing would not involve the public.

peterh 9:20 am 09 Jan 09

my telstra internet connection has been the same as before – they are upgrading me for free to a 1.5 / 512 offering, currently on 512/128.

Thumper 9:11 am 09 Jan 09

Last night my internet access was overtaken by a tortoise.

Ozhair 9:10 am 09 Jan 09

Hmmm. Another slow ADSL1 (Kaleen) here. I’m with iiNet.

Weren’t trials of the new totalitarian filtering system supposed to begin at the start of the year? And if I remember rightly, iiNet was one of the few signatories.

Growling Ferret 9:08 am 09 Jan 09

My ADSL1 with Velocity in Gungahlin was slower than normal last night – I assumed it was just updating patches as the laptop had not been switched on for a month…

ant 8:58 am 09 Jan 09

Same as the local media and its problems: it’s the work experience kid/s on while everyone else is on holidays.

fnaah 8:47 am 09 Jan 09

I’m with Spectra. My iiNet ADSL2+ has been fine.

Spectra 8:05 am 09 Jan 09

Reading the threads, it looks like it’s confined to people who are on Telstra hardware (ADSL1). My iiNet ADSL2+ link has had no problems.

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