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Turkey Dinner

swamiOFswank 24 February 2008 41

I’m not sure that this qualifies as news but last night I had a really poor experience in a Turkish restaurant and I hope you forgive me for being self-indulgent and ranting.
Issues:

After 30 minutes seated in a fairly empty restaurant, we still had not been provided with menus. Went over and asked the bored-looking staff for menus.
Brought our own wine (it’s a BYO) had to walk to the bar and ask for an ice bucket and glasses
Nobody came to take our order. Had to walk to the bar to ask the barman to get a waiter out of the kitchen to take our order.
Ordered the $34.95pp banquet (8 people)
We were not provided with a drinks menu for those who didn’t drink the BYO wine. Those who didn’t, went thirsty…
Entree arrived – bread, dips, zucchini balls. No cutlery. Had to go to the bar to ask the barman to get someone to bring us cutlery.
Just as the cutlery arrived, so did the salad and the pide. By now the table was crowded out, the pide was getting cold because we we’d just started on the dips…
The kebabs arrived – for 7 people, not 8. We ate hurriedly – everything was getting cold.
Before we’d gotten even halfway through the meal, a young waiter brought the baklava and turkish delight – we were still eating salad and kebabs.
We stacked our own dishes because nobody came to clear the table.
They forgot to bring the coffee that was included in the “banquet”. We ate the baklava without coffee.
One of our friends went to the bar and asked about the coffee. Around 20 minutes later a waiter came to take our order.
Before we’d finished our coffee, the restaurant turned half of the lights off. It was just 10pm.

Now…I’ve eaten at this place many times before, always with fantastic service, great food, and the great belly-dancer that turns up at around 8pm on Friday and Saturday nights – in fact, we got up and danced with her. Sadly though, this will be the last time I take friends to the Turkish at Dickson. As I paid the $280 bill, I didn’t get so much as a thank you from the disinterested staff – so I commented on the poor service and mentioned that we wouldn’t come back.

The apathy was so outstanding that they didn’t even seem to care.

It was a real turkey of a dinner.


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Turkey Dinner
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miss molly 2:22 pm 17 May 11

What happened to Baker Turk at the Page shops?? I LOVED their food!

p1 4:54 pm 13 Apr 10

00Daniel00 said :

My opinion on Turkish restaurants in Canberra – they are all the same… …I’ve been to 3 different ones….

You didn’t go to the three run by the same people did you? 🙂

The food there comes in generous portions larger then most of the other Turkish restaurants i have been to…

How big are they? Cause one problem I’ve never had with Turkish is small servings.

Nice thread resurrection BTW mac24.

00Daniel00 4:29 pm 13 Apr 10

“needlenose, I was merely pointing out the fact that people are always far too quick to point out the negative, and not as quick to point out the positive. It’s a massive problem in society. Negativity reigns. And don’t tell me to do something about it; everybody needs to come to the party on that one and shed some positivity in the world. For Heaven’s sake mate, Aussies complain about bad service, when people in other countries don’t even eat!!! We have become a society of whingers; quite embarrassing actually. Get over it. I’m over this topic. End.”

Wrong thread to make such a point, the OP was not nit picking and has every right (some would argue a duty) to inform potential patrons of this restaurant as to the service they may be treated to.

You have a point, but the expressed it in a rather whining way.

My opinion on Turkish restaurants in Canberra – they are all the same. I can’t tell the difference between the food, and I’ve been to 3 different ones. They all have the rice with pine nuts, they all have the kebabs, they all have the same dips……surely there’s more to turkish cuisine than that!?

sloppery 3:56 pm 13 Apr 10

mac24 said :

ant said :

Where’s that Turkish Grill in Qbn? Sounds worthwhile… I know there’s several Turkish/Lebo places, but which one is this one?!

I like to read all reviews, good and bad, as both types are essential to working out where’s good and where’s not good. I use the info I read here as it’s “real”, from people, not paid advertorial. Eating out costs a motz these days. I’m not willing to pay for something that’s mediocre or bad.

Ant it is in the main street across the road from the T.A.B and the ANZ bank. The food there comes in generous portions larger then most of the other Turkish restaurants i have been to, and is delicious, also it is easier on the wallet when it comes to dine in then the other ones, I thinkyou should give it a try we love it !!

Had eat in and takeaway from this place – absolutely terrific.

Thoroughly Smashed 3:49 pm 13 Apr 10

I’m not sure he’s interested any more mac24

mac24 3:00 pm 13 Apr 10

ant said :

Where’s that Turkish Grill in Qbn? Sounds worthwhile… I know there’s several Turkish/Lebo places, but which one is this one?!

I like to read all reviews, good and bad, as both types are essential to working out where’s good and where’s not good. I use the info I read here as it’s “real”, from people, not paid advertorial. Eating out costs a motz these days. I’m not willing to pay for something that’s mediocre or bad.

Ant it is in the main street across the road from the T.A.B and the ANZ bank. The food there comes in generous portions larger then most of the other Turkish restaurants i have been to, and is delicious, also it is easier on the wallet when it comes to dine in then the other ones, I thinkyou should give it a try we love it !!

postmanpat 8:35 pm 26 Feb 08

I agree Ally-J, swami don’t let the more precious regulars put you off. I appreciate knowing which places to go to and avoid (and I have been to a restaurant for dinner based on a RiotACT review, even ordered many of the same dishes!!)

Ally-J 4:44 pm 26 Feb 08

you know we are swamped with restaurant and foody reviews in the media in so many forms and we are being educated by australias best chefs in what is and isnt acceptable, so much so that we have all become backyard reviewers and our expectations have grown. Hey I love it! if I get bad service i get mighty pissed and I want to tell the world too. What really pisses me off is paying for a meal I can make better at home. Keep the reviews coming I say, good or bad.

ASP 10:56 pm 25 Feb 08

Ha ha Ari, riotous!

ant 10:19 pm 25 Feb 08

Where’s this Turkish Grill in Queanbeyan?!

Mælinar 8:38 pm 25 Feb 08

Happy to be the scapegoat of somebody who (somewhat) irregularly posts ‘nice’ reviews of Canberra restaurants.

Stick with it Swami – I think my first submission for a story got shitcanned by JB, and my second got barely any comments.

Ari 8:30 pm 25 Feb 08

El, remember ASP is a confirmed “lady-man”, so why not give him/her moderator status?

… in the the interests of inclusiveness. 😉

And my response was directed at this:
I do question however why this has been posted?
I’d guess ’cause he had a sh!t of an experience there.

Are you the new moderator here?

ASP 7:29 pm 25 Feb 08

I didn’t say that el.
I said that:

1. I hope he contacted management – I would hope that he didn’t just come on hear and rant but also provided constructive feedback to the restaurant and perhaps even pursue compensation to make up for the disappointing experience he had. I have had bad experiences at restaurants and cafes and after contacting management have received compo (eg.free meal) and have usually seen the issues rectified in future visits.

2.This may have being a one off. The poster admitted the restaurant as been good in the past. Why post such a review over one bad experience out of so man good ones. if it happens a couple of times, the response from management is unsatisfactory or there is a trend of negative issues then perfectly justified.

I’m happy to read negative reviews on shit restaurants so I don’t have to experience them myself.
One bad experience does not make a restaurant “shit”. If I took such a view, I would never eat out again.
Negative or positive, the result should constructive.

I’m happy to read negative reviews on shit restaurants so I don’t have to experience them myself.

I’ve got to wonder why you’d ONLY want positive reviews on this site, ASP.

ASP 6:44 pm 25 Feb 08

Wow, service certainly sounds poor, though I must say it sounds too bad to be true. I do question however why this has been posted? So he had one bad experience at a restaurant which has always being good. Sounds to me like the were having a bad night, perhaps some trainee staff were on. I do not believe this warrants a whole rant. I do hope you at least contacted the manager with your concerns rather than just slander them on here.

needlenose 6:38 pm 25 Feb 08

CanberraResident – definitely not going to tell you to do anything about it! Because I don’t think it’s a problem. Which also means I’ve nothing to get over.

It’s all in how you look at it. What you see as negativity, I see as “exception reporting” to a norm of positivity. Which for me makes it a Good Thing, but for you a Bad Thing.

But YMMV of course, which is the great beauty of this site. The glass may be half full, half empty, or merely twice as big as it needs to be. Pax.

CanberraResident 6:25 pm 25 Feb 08

needlenose, I was merely pointing out the fact that people are always far too quick to point out the negative, and not as quick to point out the positive. It’s a massive problem in society. Negativity reigns. And don’t tell me to do something about it; everybody needs to come to the party on that one and shed some positivity in the world. For Heaven’s sake mate, Aussies complain about bad service, when people in other countries don’t even eat!!! We have become a society of whingers; quite embarrassing actually. Get over it. I’m over this topic. End.

needlenose 2:01 pm 25 Feb 08

@ Danman – thought I’d seen the poster’s name before, but seriously didn’t get the impression s/he’s sole purpose in joining the site was to destroy this restaurant (I appreciate that there are some posters who join with some agenda; just didn’t get that vibe off this one. For one thing you have to read quite carefully to work out which restaurant it is).

And I totally agree with you that it is also good to have positive reviews to choose from. My response was to CanberraResident who seemed to be suggesting that you weren’t entitled to say anything bad about a restaurant you’d previously enjoyed if you hadn’t said anything positive about it before. That I don’t agree with. Enjoying your experience at a restaurant ought to be the bog standard. And I thought the comments about having had good experiences there before were merely to provide context as to why the poster thought this worthy of mention, and to leaven the criticism by explaining that this was not his/her usual experience of this restaurant.

swamiOFswank 1:39 pm 25 Feb 08

Yes, Danman, it’s my first post, however it’s far from my first contribution to the Riot – I’ve commented on many things for quite a long time now. I’m sorry that you think my first post isn’t worth anything more than taking with a grain of salt. I simply was very disappointed with something I paid for, wanted to share about it…and I’m grateful for the recommendations of others when it comes to Turkish restaurants – I’ll give them a try next time.

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