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Unhelpful cabbie

By fnaah - 19 December 2011 21

After a few drinks late Friday night (possibly early Saturday), I caught a cab home.

After I’d paid the driver, I stepped out of the cab, only to realise that my iPhone had slipped out of my pocket. I whistled and shouted at the rapidly retreating cab, but the driver didn’t stop.

I went inside immediately and called my phone three times (i know it wasn’t on silent, and the ringer volume was quite high), and on the fourth attempt, it went straight to voicemail. I then called the cab company (spent five minutes in the call queue), who advised that they could send the driver a message if I agreed to pay an equivalent fare to have the driver come back. I reluctantly agreed, but no driver turned up.

The next morning (after calling my telco and putting a temporary block on the SIM and the handset), I called the cab company again, gave them all the details (again), and they said they’d send a message to the cab. I heard nothing all day, called back at approx 5pm, and was told that they’d send another message and I’d have to call the admin/lost property number on Monday.

So this morning, that’s what I did. The lost property person took all the details (again), and told me they would try to get in touch with the driver (again). I am not hopeful.

So, dear Rioters, aside from “cop it sweet”, what recourse do I have? Given that the driver wouldn’t have had time to pick up another fare before I rang my phone, I am fairly certain that the driver of Taxi 47 heard my phone ring, switched it off, pocketed it, and completely ignored the repeated messages sent out by his employers. No, I haven’t set up an iCloud account, so I don’t have device tracking on.

Will our boys in blue have anything to do with this?

What’s Your opinion?


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21 Responses to
Unhelpful cabbie
Henry82 3:20 pm 19 Dec 11

luther_bendross said :

I’d be calling them and letting them know you’ll give them 24 hours to track it down. If that doesn’t result in win, then I’d email the company and cc in the taxi ombudsman (or whatever overseeing mob exists for cabbies).

+1

Waiting For Godot 3:12 pm 19 Dec 11

fnaah said :

I should add that while I was waiting at Elite, the receptionist took a call . . .

I presume you’re not talking about Elite Fitness. If you gave up the grog and lived a healthier lifestyle (including joining a gym) you wouldn’t be involved in such situations.

Angelina 3:03 pm 19 Dec 11

p1 said :

luther_bendross said :

I’d be calling them and letting them know you’ll give them 24 hours to track it down. If that doesn’t result in win, then I’d email the company and cc in the taxi ombudsman (or whatever overseeing mob exists for cabbies).

Don’t forget to ask in the letter if ou can see the footage from the in car security camera…

Jeez, it’s only a phone! It’s not something important like a laptop bag for christs sake.

fnaah 2:50 pm 19 Dec 11

Don’t forget to ask in the letter if ou can see the footage from the in car security camera…

… now there’s a helpful suggestion – anyone know what the process might be for actually getting hold of that, or how long the footage is kept?

p1 2:37 pm 19 Dec 11

luther_bendross said :

I’d be calling them and letting them know you’ll give them 24 hours to track it down. If that doesn’t result in win, then I’d email the company and cc in the taxi ombudsman (or whatever overseeing mob exists for cabbies).

Don’t forget to ask in the letter if ou can see the footage from the in car security camera…

luther_bendross 1:40 pm 19 Dec 11

I’d be calling them and letting them know you’ll give them 24 hours to track it down. If that doesn’t result in win, then I’d email the company and cc in the taxi ombudsman (or whatever overseeing mob exists for cabbies).

Ian 1:07 pm 19 Dec 11

I think unfortunately you are entirely in the hands of the driver and whether he is a thieving bastard or not. I suspect you’re out of luck and the cabbie has gone “ooh, nice, a new iphone for Xmas”. The cab company can’t really do much apart from ask the driver if he found a phone which he’ll deny if he has stolen it.

Happened to me with my wallet in a Sydney cab a few years ago. I realised I’d dropped it as soon as the cab left and called the dispatcher within about 2 minutes. They were totally disinterested in trying to help but when I called back later they claimed to have spoken to the driver who of course claimed to know nothing about it.

fnaah 12:53 pm 19 Dec 11

I should add that while I was waiting at Elite, the receptionist took a call from someone who’d lost a phone *and* a wallet, which were sitting behind the desk. I’d imagine the relief that person felt was immense.

It’s good to know that at least some drivers aren’t thieving pr!cks.

fnaah 12:50 pm 19 Dec 11

“Are you sure you lost it in the cab?”

I sent my girlfriend an sms telling her I was waiting at the cab rank. I stepped out of the cab, and realised the phone wasn’t there when I put my hands in my pockets.

I am *DAMN* sure it was in the back of the cab.

I just spent an unproductive 20 minutes in the admin office at Canberra Elite. I learned that they did send several messages to the cab (one at 1.15am, 11am, and 5pm on Saturday). The driver was working this morning, and logged off at 4am. I asked the office to send another message to the cab and to sms the driver offering a substantial reward, no questions asked.

Fingers crossed. If I don’t hear anything in the next 24 hours, I’ll make a police report, however I am doubtful it will help. :/

Solidarity 12:44 pm 19 Dec 11

It’s a phone. These things happen. It’s not worth enough for the Police to care.

Buy a new one and get over it.

RedDogInCan 11:58 am 19 Dec 11

Dilandach said :

RedDogInCan said :

Whats more tempting to swipe, an iphone or an 8 year olds backpack?

The 8 year old’s backpack actually. An Nintendo DS and an iPod are much easier to fence than a iPhone.

Dilandach 11:43 am 19 Dec 11

RedDogInCan said :

arb said :

sounds like the cab driver is the one being the d*ck 🙂

Yep, my 8 year old son left his backpack in a taxi coming home from the airport. A quick call to the taxi company and the driver returned it straight away at no charge.

Are you sure you lost it in the cab?

Whats more tempting to swipe, an iphone or an 8 year olds backpack?

RedDogInCan 11:30 am 19 Dec 11

arb said :

sounds like the cab driver is the one being the d*ck 🙂

Yep, my 8 year old son left his backpack in a taxi coming home from the airport. A quick call to the taxi company and the driver returned it straight away at no charge.

Are you sure you lost it in the cab?

jezmezer 11:29 am 19 Dec 11

Exactly the same thing happened to me a few years ago. Except the cabbie answered when I called the phone and promised to hand it in at the depot. Then it was switched off and I was unable to contact the phone or the cabbie ever again.

After several calls to the company and a harshly worded letter to the head honcho- we still never heard anything back and never got the phone back. I still can’t believe we received no response to our letter.

Hope you have better luck!

arb 11:09 am 19 Dec 11

Hope you manage to get it back. I’d give them a day or so before involving the police though.

Reminds me of something I saw last week though in this case it sounds like the cab driver is the one being the d*ck 🙂

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