Wood Fired Pizzas

will roper 10 September 2007 48

On Saturday evening we decided that pizzas would be nice, so we checked the website menu for a wood fired pizza purveyor in Civic. The menu had prices, so I had an expectation that the price would be around $42. The woman at the counter told me that the price was $47. When I pointed out the discrepancy and that the website prices were lower, she explained that the website was in the process of being updated and the advertised prices were no longer correct. When I showed little sympathy, she explained that they really couldn’t afford to sell pizzas at the advertised prices. On that basis, I decided not to press the issue and left the freshly made pizzas with her. We then decided to patronise the wood fired pizza purveyor at Red Hill shops, where the prices are as advertised (albeit, not on the web).

What sort of Mickey Mouse organisation fails to deliver a product at the advertised price and offers the feeble excuse that the menu is going to be updated? Have they realised that Canberra pizza afficionados are so compliant that they will pay at higher than advertised prices?

The home page shows that they last updated their website on 13 August 2007.

Did anyone buy three slightly stale pizzas in Civic on Saturday night (8 Sep)?


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48 Responses to Wood Fired Pizzas
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Genie Genie 8:13 pm 15 Sep 07

Have to agree with el on the comment on APK. Once ordered some chicken dish as it was about the only thing on the menu without dairy. It came out with a massive swirl of ranch dressing a big blop of sour cream. Being lactose intolerant I requested a fresh meal as the menu didn’t state it was served that way, that it was meant to have BBQ sauce or something..

I was then quite rudely told if I wanted a fresh meal I would have to pay for both of them. As i didn’t state at the time of ordering my dietry requests. Pretty much told them where they could stick it as i didn’t get it as the menu stated and scraped off the cream and sauce.

When it comes down to food allergies – I feel i have the right to complain… When it comes to a lousy $5… Get over it. You probably pay more for a cup of coffee than that.

Jey Jey 6:30 pm 13 Sep 07

“I really don’t see why you got sand in your vagina over such a small thing”

oh, what a beautiful metaphor!

hingo hingo 1:42 pm 11 Sep 07

Chocko, I eat out plenty thank you very much, and I only had this seafood basket once. What can I say other than it wasn’t worth the price I paid for it. Not terrible, not fantastic. I could have gone to any Cafe and had a better seafood basket for half the price. If Woodstock are so fresh then why do they use canned mushrooms on their Pizza’s?. I rate La Musica E in Belconnen higher for wood fired pizzas. In saying that, I was impressed with the service at Woodstock.

Sorry if my opinion offends you, but I don’t think that expensive meal automatically makes it a great meal.

Chocko Chocko 12:46 pm 11 Sep 07

You obviously don’t eat out much Himgo if you think Woodstock has the most overpriced Seafood Baskets on the Planet!! At least they freshly crumb their seafood to order and it’s not the frozen processed crap you usually get. Stick to the Tradies Club!!

Maelinar Maelinar 11:07 am 11 Sep 07

The same amount of GhG contributed by a firm misrepresenting the cost of a pizza thus forcing a customer to abandon the product ?

Given that the customer is a bee’s fart away from Garema Place food precinct, its pedantry to think in terms of GhG, as the customer would have simply walked to the next store.

Roper, most new posters on RA get flamed on their first thread. (pardon the wood-fired pun).

Mr Evil Mr Evil 10:20 am 11 Sep 07

I’m more concerned about how many tonnes of greenhouse gas Will contributed to the atmosphere by ordering pizzas that he then didn’t end up eating???? 😉

canberra towie canberra towie 11:03 pm 10 Sep 07

I fully agree with you Roper and I applaud you standing up for your rights
Its on $5 here or its only $3 there well all those SMALL amounts add up, Yes I may be a tight arse but I work hard for my money if a company QUOTES me a price then that’s the price if they want to change it at the time of delivering the services then I’m not interested
Its the principal of the matter
On saying that I’m sure I’ll get a lot of over paid self righteous public servants mocking my way of thinking well I say to those people if you get a container and every few days just put a COUPLE of dollars in there and after 12 months add it up

then see if you don’t worry about $5

You You 9:27 pm 10 Sep 07

I would have just sucked it up and paid the 5 bucks. If i was told on the phone that the pizza’s would be $42 and when i arrived i was charged $47, THEN i would complain. But anyone with a shred of common sense would know that websites cannot be trusted as they are rarely updated, or they would have confirmed over the phone what the final price was.

I really don’t see why you got sand in your vagina over such a small thing (and obviously it annoyed you, otherwise you wouldn’t have posted about it).

Felix the Cat Felix the Cat 9:22 pm 10 Sep 07

I believe you can get a Dominos pizza for $5.95 with a voucher.

$3.95 actually for a Hawaiian on Sundays at Dominoes Gungahlin with a Big W voucher…

jemmy jemmy 8:10 pm 10 Sep 07

Stick a mirror in the corner of your monitor. If they query it, tell ’em your terrism alert status is ‘orange’.

(You can buy ones designed for monitors at those hi-tech gadget gift shops. I got given one and stuck it up. It really p*ssed off a boss who used to delight in sneaking up on you. Everyone else thought it a great joke. Ha.)

barney barney 8:01 pm 10 Sep 07

“5 bucks, I want 5 bucks!”

On another note related to the usage of the Internet at work (as stated by *hingo*):

Has anybody ever noticed how desks/workstations are position within an office. They are NEVER facing the corridors where people can walk. Thus reducing ones ability to spot the approaching boss or fellow staff member whilst you are surfing NON-WORK-RELATED-WEBSITES …

hingo hingo 7:49 pm 10 Sep 07

dalryk,

If you take a look at my first reply, I stated that the restaurant should have charged the price they advertised. However, for the sake of $5, why would you bother worrying about it? Its not worth the time, stress and effort. Don’t give me the “its just the $5” bullshit because thats all it is. I’ve been ripped off by several stores before (including the one I mentioned in an earlier post) but I haven’t come on here or called up radio stations to complain – for a lot more than $5 as well.

If it pisses you off so much then I suggest you get some counselling because its really not a big deal. I probably earned over 20 times that amount reading this website at work today (and yes my job allows me to do so).

Ingeegoodbee Ingeegoodbee 7:28 pm 10 Sep 07

Oh he’s got one alright Pandy – It’s one where the world revolves around him a great constellation, where hissy-fits are legitimate concerns, where being duded five bucks on some pizzas is worth a tantrum, where people that don’t coming rushing forth with gushing support to reassure you that you and your five bucks are so important and that the dodgy business practices of some restaurant are tantamount to a major subversion of civil liberties.

The main reason health authorities and sociologists frown on breastfeeding until the early teens is because of the danger that it we’ll end up with more guys like this.

Pandy Pandy 7:10 pm 10 Sep 07

Willy Roger phoned a radio station to complain?

My God the man needs a life.

el el 6:11 pm 10 Sep 07

Australia Pizza Kitchen sucks (which is unfortunate, because they *used* to be good. Woden store in particular has the shittiest service of any establishment in Canberra.)

Mr Evil Mr Evil 5:27 pm 10 Sep 07

I too would be pretty pissed off if I’d phoned a place to order something and been told the price over the phone but then had another (higher) price demanded once I arrived to pick up the order.

That being said, if the price difference was only a matter of a few dollars I’d just pay up as overwise you’ve just wasted your time driving around to pick it up. I’d probably be cranky enough to ask to see the manager though!

And really, how acceptable is the excuse “oh, those prices are out of date – we’re currently in the process of updating our website”? Last time I looked, it only takes a few minutes to update a website!!!!!!

GregW GregW 5:21 pm 10 Sep 07

Next time, offer the $42 and when they complain tell them thats all you have on you since that’s what their site said, they’ll sell you the pizza’s if they don’t think you can possibly pay the $47..

VYBerlinaV8 now_with_added grunt VYBerlinaV8 now_with_added grunt 5:18 pm 10 Sep 07

If it really means that much, don’t go back. All this over 5 bucks!

dalryk dalryk 4:57 pm 10 Sep 07

To all the needlessly insulting people here – the issue is not about $5. Will doesn’t care about $5, he cares about the store advertising one price, then charging another, and not really seeming to care that their website was wrong.

Saying ‘it’s only 5 bucks stop being a tightass’ is to miss the point entirely. The point is that as a retailer, you need to at least try and make sure the prices you advertise are correct. And if someone points out that your prices are incorrect, you need to make an effort to fix it.

Berating someone for complaining when they’ve lost out because they relied on someone else’s error is grossly unfair. No matter if it was 50c or $50mil, the mistake was made by the seller. You knobs paying out on Will for complaining should try some of this snake oil I have for sale, it’s only $5…

$5 is not something to make a song and dance about, but store operators who don’t care that their advertisements are misleading is. At best it’s lazy and shows an indifference to your customers, at worst it’s misleading, deceptive and therefore illegal.

Danman Danman 4:35 pm 10 Sep 07

Surely the website has a standard disclaimer somewhere that says “The management reserves the right to change the prices at any time without prior notice”.

Standard phone ordering for me includes asking for a price.

Should that change on arrival – 5 bucks is SFA.

Get over it.

Maybe you should be putting coal up your bum – because it seems that its so tight that the coal would turn to diamonds.

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