The persistent electronic percussion in the ACT Government’s music-on-hold hurts my ears.
I’ve asked them to change the “music,” but my complaint appears to have fallen on deaf ears!
Is this problem particular to my ears (and to both brands of my home phone handsets), or do other people have the same experience.
If you haven’t experienced it, phone Canberra Connect on 13 2281 and wait. If an operator answers before the “music” starts, simply ask to be placed on hold for a minute. On second thoughts, ten seconds should be more than enough. Then tell them how much you appreciate their music – or don’t.