The outage is affecting airlines and airports, including Canberra. Photo: Canberra Airport.
ACT supermarkets, Canberra Airport, banks and the ABC are being affected by a global computer outage related to Microsoft Windows.
A defect in a CrowdStrike cybersecurity update for Windows hosts is the problem and a fix has been deployed to rectify the situation.
Microsoft says the underlying cause has been fixed but residual impact is continuing to affect some Microsoft 365 apps and services.
Social media posts said Woolworths, Big W, K-Mart and Coles self-serve checkouts were impacted, with some taking cash only.
“Westfield Belco is absolute chaos,” said one. “So many people needing groceries and money. Do not recommend going there ATM.”
At Canberra Airport, a plane was reportedly stuck on the tarmac with passenger booking screens down.
A spokesperson said the IT issue was impacting airline check-ins at Canberra Airport.
“If people are travelling they should stay up to date with messages from their airline,” the spokesperson said.
None of the screens at Sydney Airport are working, according to a post on X, and Melbourne Airport is also experiencing check-in delays.
Both Virgin and Qantas are affected and there are long lines at airports.
Computers are also down at ABC News, and presenters are limited to talking straight to camera, without captions, reports and graphics.
Canberra reporters were unable to file their reports.
Banks affected include National Australia Bank, Bendigo Bank and the Commonwealth.
The National Cyber Security Coordinator says the outage relates to a technical issue with a third-party software platform employed by affected companies and is not a cyberattack.
The Federal Government said it was working closely with the National Cyber Security Coordinator on this unfolding outage.
Prime Minister Anthony Albanese says there has been no impact to critical infrastructure in Australia, and as triple-0 services and core emergency services are operating as usual.
Telstra says global issues affecting CrowdStrike and Microsoft are disrupting some of its systems.
“The issue is causing some holdups for some of our customers and we thank them for their patience,” it says.
“There is no impact to our fixed or mobile network, which continue to operate.
“Calls to our Triple Zero contact centres are not affected, but we understand some state emergency services are also impacted and we are working with them to implement backup processes.”
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