The SMH has an intriguing story on complaints to the Australian Competition and Consumer Commission by Canberra Greenchoice customers who are being hit with a carbon tax despite paying through the nose for years for supposedly carbon free electricity:
ActewAGL retail general manager Ayesha Razzaq said the utility was aware the ACCC was watching companies and “we are certain that we are not misrepresenting the impact of the carbon pricing to our customers”.
“ActewAGL understands that this is confusing for many customers and paying the carbon price for a green energy product goes against the grain of common sense. But this isn’t a straight forward matter, and ActewAGL certainly does not benefit from this scheme,” she said.
“In a nutshell, green power is a voluntary government-accredited program that enables customers to purchase renewable energy for their homes, when they actually make that voluntary purchase of green power, they are supporting the product of electricity from renewable sources over and above mandatory government targets that are set by the government. So you cannot separate the electrons; the energy doesn’t directly feed into your home, it is added into the electricity grid … on the customer’s behalf.”
UPDATE 10/08/12 14:51: Thanks to Erg0 for pointing out that the ActewAGL website is still claiming they’re buying carbon free electricity to balance the use of their Greenchoice customers: