I’m looking for advice about what to do/lawyer to see about an issue with the dealership that my car is currently being serviced in.
Long story short, it went in to get its windscreen changed. 3 days later they tell me that in reprogramming the car for the new windscreen (yes…it is one of those complicated cars unfortunately), one of the car’s computer system modules has blown.
They want me to cough up the $800 for the new module saying that it’s because I asked them to fit a different type of windscreen. Noting that this was an optional extra available when the car was ordered anyway.
I’ve spoken with the service manager, but have not yet got them to agree to paying for this wrecked module. Should I approach a lawyer? Or some other avenue?
Thank you, S.