BAD MACCAS!!

Oh, and a profile pic!

Here’s what I’m talking about!

ant said :

That thing in the photo is actually part of McDonalds’ new gourmet range: that’s the carpaccio, with egg.

…?

That thing in the photo is actually part of McDonalds’ new gourmet range: that’s the carpaccio, with egg.

that has turned me off my loved sausage and egg mcmuffins for life!

The breaky wraps at Hungry Jacks are much better – ie sausage, egg, cheese and bacon in a burrito.

That’s right. And yeah, the shake/sundae machine has to be one of the most unreliable machines I’ve ever had the misfortune of coming into contact with. No matter which store you’re at.

“For the next few hours you sit and wait anxiously hoping not to vomit or have a serious case of diarrhoea. Even a slight pang in your stomach and you think the worst, salmonella? E.coli? Anthrax!?!!? I’m in the middle of that right now. Thanks to one of your Sausage and Egg Mcmuffins. “

So what you’re saying is that nothing happened. You sat around all paranoid for a few hours………and nothing happened. Get a life.

You got what looks like maybe a slightly undercooked burger and the whole ‘dropping $20,000’ thing. You may need to learn some basic economics about the time value of money. This $20,000 you say they’ll lose, lets just say the CEO of Maccas probably makes that much having a long dump.

Coming soon, a summer’s day when it wasn’t hot……but I waited all day for it to be

I don’t think Maccas is any worse for you (cholesterol wise) than any other burger chain or local takeaway, they are just the tall poppy that everyone loves to cut down (I don’t work for them either, before you ask).

Speaking of broken drink machines it seems nearly every time I go to Gungahlin Maccas the shake machine isn’t working.

that has turned me off my loved sausage and egg mcmuffins for life!

TP 3000 said :

I wonder if anyone has seen the video of a McDonalds in Adelaide? It had piles of wrappers on the floor, seats & tables. The Manager told the people that complained “This is normal”, mind you it was at around 3am on a Saturday night.

That was horrible. I’ll be interested to see what happens with that store. At the very least I reckon they’ll wind up with some new management.

Granny said :

If it turns out to be tapeworm, a piece of rotten meat in your mouth should lure the head and you can probably manage to pull out the other twenty-five or so feet from there.

ROFLMAO.

Amazing that this thread has bought in a few more ‘newbies’. Welcome. For what it’s worth I reckon this thread is worthwhile, Cheers BillBixby1 (or should that be David Banner AKA ‘the Hulk’?). I take the kids to Macca’s as a treat on long trips. We’ve never had a raw burger served up though. Biggest drama we have is trying not to double up on the Happy Meal toy. Oh the humanity….

I wonder if anyone has seen the video of a McDonalds in Adelaide? It had piles of wrappers on the floor, seats & tables. The Manager told the people that complained “This is normal”, mind you it was at around 3am on a Saturday night.

The only real issues i’ve ever had at Maccas is having them stuff up my order.

Braddon Maccas is a stones throw from my office and as such on those bitterly cold winter mornings I can occasionally be tempted in there at the thought of a bacon and egg mcmuffin. The one occasion i recall being a bit grossed out was biting into my mcmuffin at my desk and having a lovely big blob of grease fall out the bottom, straight onto my keyboard.

Feathergirl said :

I emailed a complaint to Maccas RE the Tuggeranong location as I went in to get a frozen coke over Summer and the frozen coke machine was broken, all good I can deal with that. So I decided to get a chocolate sunday, but the ice cream/milkshake machine was broken. Okay so I could deal with that, so I asked for a juice AND THE JUICE MACHINE WAS BROKEN

I went through the drive thru one night, at quite a reasonable hour. Ordered a large mcchicken meal, without mayo (allergies). They advised that the regular coke wasnt working, and was coming out warm. I asked if all the soft drinks were warm. They answered that yes they were. I asked for a frozen coke. No good – machine was, as they often are, in defrost mode. I asked for a juice – juice was also warm. I asked for a shake. You guessed it – Wasn’t working.

So not only do i end up with a warm drink (the ice did not cool it down), but my chips were cold, and to top it off – you guessed it: Mayo all through my burger.

i know this is a bit late – but are you going to eat the rest of that?? *laughs to self* and before it gets pointed out – I know he took it back….just couldn’t think of anything better to write….The only good maccas breaky I have had is at the goulburn bypass. Never had an undercooked (or rare – for the more civillised of us) though!! Bad luck i think it comes down too….

Bill, how’s the on-setting heart disease and obesity treating you?

Please ensure that you eat more McDonalds and seek no medical attention as to free up our ailing health care system.

Look whats coming !!

http://www.smh.com.au/national/coming-soon–the-big-fat-mac-20090423-agcq.html

If it turns out to be tapeworm, a piece of rotten meat in your mouth should lure the head and you can probably manage to pull out the other twenty-five or so feet from there.

midlife said :

I heard that McD’s has a rule that staff could not wear their underpants on the outside. Just to ensure staff knew what was appropriate. God help the food if they need those sort of rules.

That’s not true hahaha. Where did you hear that?

It’s the parasites you really have to worry about in uncooked meat.

I heard that McD’s has a rule that staff could not wear their underpants on the outside. Just to ensure staff knew what was appropriate. God help the food if they need those sort of rules.

Kind of remind me of the KFC ad where the girls calls herself a “cook”.

Hahahahaha I thought I was the only person who was annoyed by that!! Class. You put things in a deep fryer. That’s not being a cook.

Looks like a bit more than two bites out of that little piece of nastiness.

Looks like a bit more than two bites out of that little piece of nastiness.

I agree that Macca’s isn’t the greatest, nor the healthiest food around. But it’s not like it’s the bloody antichrist, or dog crap.

John, you’re eating maccas. Really, if you’re going to go swimming with jellies, don’t moan about being stung!

I love Maccas. It’s tasty good food (in moderation)

I wish we could all be as godly as you.

Douchebag…

Instant Mash said :

I’d like to see him wander into a Macca’s kitchen, and do it better. See if he can do a better job than the millions he insults with his arrogance and ignorance.

Just a quick “thanks for that”. It’s my new favourite quote from this site. Kind of remind me of the KFC ad where the girls calls herself a “cook”.

If you work at maccas your an idiot, if you eat maccas your a bigger idiot.

You can walk into any maccas at anytime, tell them you just went thru drive thru or came in and they didnt give you this or that and they didnt give you a receipt and they’ll give you whatever ou said it was free.

So for getting a skank burger like that – you should have got a lot more out of it. What does some acne faced kid care. He’s still getting paid his $4.25 an hour…

Hhaha gold. I love the bit about the Subway guy.

Did you actually receice the undercooked meat or did you just find a photo on the internet to go with the rest of this bull?
If it was your meal you should’ve reported it to the health authorities.

Whilst I would have been disgusted to bite into a burger like that, I would certainly have given them the opportunity to fix it. What else could the manager have done? And the condition of his or her skin should have been completely irrelevant.

It is really amazing that this sort of thing happens so infrequently given the amount of new kids that need to be trained up. In several decades of eating McDonald’s I have seldom had a bad experience. Generally you know what you’ll get when you go there, and whilst it’s not wonderful food, I usually enjoy it. If I haven’t had it for a while I really enjoy it!

As far as Instant Mash goes, he or she is the type of person I can respect and would generally count among my friends.

I hate it when people look down on others because of the work that they do. They are providing a useful service to a lot of people and I believe that should be valued. There shouldn’t be class structures in Australia – it’s just not a part of our cultural heritage. People should be respected for how they behave, not for how much money they earn or how much power they wield.

Ultra-lame.

Nutso said :

Yoouu can stop replying but your gunna keep reading, just a small bit of advice, go get a proper job ok

He works, he gets paid. What’s not proper about that?

He probably does more in a working day than your average public servant.

Feathergirl said :

I emailed a complaint to Maccas RE the Tuggeranong location as I went in to get a frozen coke over Summer and the frozen coke machine was broken, all good I can deal with that. So I decided to get a chocolate sunday, but the ice cream/milkshake machine was broken. Okay so I could deal with that, so I asked for a juice AND THE JUICE MACHINE WAS BROKEN, so I just left, but wanted to let Maccas honchos know to service their equipment.

I had a near identical experience recently too, asked for almost every drink on the menu and ended up with nothing.
Their cappuccino machines are so consistently broken, I wonder why they (or I) even bother. And the hotter the day, the more likely you can’t get a shake or frozen coke.
Weston and Queenbeyan are the ‘better’ ones, the rest are consistently terrible

Everyone can joke it’s McDonalds, but seriously, the quality/service of every store has gone down very noticeably over the past 1-2 years
It’s a massive company which has succeeded on being a well-oiled machine, so I do wonder what reason it’s now all falling apart?

I have a sausage and egg mcmuffin once a week and have no complaints. Perhaps you might like to go to Queanbeyan, they do a nice job. Don’t tar all McDonald’s stores with the same brush. Some of them work very hard. And no…. I don’t work there nor do any members of my family.

Yoouu can stop replying but your gunna keep reading, just a small bit of advice, go get a proper job ok

FC said :

Gosh some people really have a stick up their bums don’t they.

Just in case anyone missed this comment the first time.

You keep thinking that. Your self esteem could use a boost.

I’m gonna stop replying now. I can feel my IQ being reduced by you guys.

Why would i eat that dirty crap, adn my insults have clearly reduced you to tears thats why your whinging so much

People who can actually put forward a somewhat intellectual case, yeah.

Instant Mash said :

Of course you’re not an old whinger. It takes a lower form to join forums just to whinge that their breakfast was undercooked.

I pity the people who actually know you.

Rough.

Also. I’m pretty sure this place survives because of people whinging about breakfast.

billbixby1 said :

At what point do i generalise? The letter is clearly addressed to Mr McDonald!

“I always thought going to McDonalds was the opposite of going round my slightly senile grandma’s place for lunch. The old lady has kind of forgotten to how to use the oven so you can’t always expect your meat to be cooked right through. McDonalds on the other hand has how many stores? Cooking how many sausage patties a day? Surely your meat cooking has been perfected? How can you get this wrong?”

Hope your chest is swelling with self indulgent pride billbixby1 – you sure put a multinational in their place today – good work champ.

Nutso said :

haha new it, looks like you are going places in life

Who else is gonna cook your meals because you’re too freakin’ lazy?

You don’t know me. Your attempted insult means nothing.

Instant Mash said :

Well first off, yes, I do work at McDonald’s. And no, I’m not a “pimply nerd”.

I just don’t like being generalized about, and thrown into the same catagory as the dumbshit who undercooked that patty. The majority of people I work with are hard workers with attention to detail.

At what point do i generalise? The letter is clearly addressed to Mr McDonald!

Of course you’re not an old whinger. It takes a lower form to join forums just to whinge that their breakfast was undercooked.

I pity the people who actually know you.

haha new it, looks like you are going places in life

Instant Mash said :

Hahaha, that’s funny.

I’m gonna guess right now you’re either A) Some bratty kid, or B) A public servant.

Correct? Because they’re the only groups I could expect this stupidity from.

Never mind what I am. What im not is an old whinger that’s getting mad at a post on a blog.

You my friend, win at life!

Well first off, yes, I do work at McDonald’s. And no, I’m not a “pimply nerd”.

I just don’t like being generalized about, and thrown into the same catagory as the dumbshit who undercooked that patty. The majority of people I work with are hard workers with attention to detail.

I’d like to see him wander into a Macca’s kitchen, and do it better. See if he can do a better job than the millions he insults with his arrogance and ignorance.

Instant Mash your obviously one of those pimply nerds that work maccas, why else would you be getting defencive?

Hahaha, that’s funny.

I’m gonna guess right now you’re either A) Some bratty kid, or B) A public servant.

Correct? Because they’re the only groups I could expect this stupidity from.

I don’t mind maccas occasionally, especially if I’m driving on a long trip. Nothing like getting up at 4am and putting in 4-5 hours drive before stopping for the obligatory bacon and egg mcmuffin meal and coffee while browsing the local newspaper of wherever you happen to be!

Instant Mash said :

So tell me, Bill… What was the point of this?

Mostly to make a nerd feel better about himself by telling someone they wern’t funny.

I’d like to see him wander into a Macca’s kitchen, and do it better. See if he can do a better job than the millions he insults with his arrogance and ignorance.

Gosh some people really have a stick up their bums don’t they.

Maccas is delicious!

So tell me, Bill… What was the point of this?

p1 said :

The best part about all of this is how people think that i wrote a serious complaint letter.

Gotta love it when your attempt at humour results in a trolling.

Ha! Yeah, can’t please everyone.

billbixby1 said :

The best part about all of this is how people think that i wrote a serious complaint letter. It was for funnies, morons. The only thing that made me upset about the whole incident was that i may not be able to eat another Mcmuffin for a few months.

(Actually some salmonella would have been ok too, Maccas has deep pockets)

You’re not funny. Get over it.

The best part about all of this is how people think that i wrote a serious complaint letter.

Gotta love it when your attempt at humour results in a trolling.

The best part about all of this is how people think that i wrote a serious complaint letter. It was for funnies, morons. The only thing that made me upset about the whole incident was that i may not be able to eat another Mcmuffin for a few months.

(Actually some salmonella would have been ok too, Maccas has deep pockets)

Feathergirl said :

I emailed a complaint to Maccas RE the Tuggeranong location as I went in to get a frozen coke over Summer and the frozen coke machine was broken, all good I can deal with that. So I decided to get a chocolate sunday, but the ice cream/milkshake machine was broken. Okay so I could deal with that, so I asked for a juice AND THE JUICE MACHINE WAS BROKEN, so I just left, but wanted to let Maccas honchos know to service their equipment. Anyway when I got an email back from them it was obviously a generic letter saying they were sorry about any lack of customer service I might have experienced… totally not what I complained about. Anyway that is my boring story – just call me grandpa Simpson.

Their machines are unreliable shit. It usually comes down to whether the owner can be arsed paying for it or not.

I emailed a complaint to Maccas RE the Tuggeranong location as I went in to get a frozen coke over Summer and the frozen coke machine was broken, all good I can deal with that. So I decided to get a chocolate sunday, but the ice cream/milkshake machine was broken. Okay so I could deal with that, so I asked for a juice AND THE JUICE MACHINE WAS BROKEN, so I just left, but wanted to let Maccas honchos know to service their equipment. Anyway when I got an email back from them it was obviously a generic letter saying they were sorry about any lack of customer service I might have experienced… totally not what I complained about. Anyway that is my boring story – just call me grandpa Simpson.

McTartare – best laugh all week!!!

It’s rather badly undercooked. Had you accepted the free one, I can guarantee it would’ve been done right. Considering the fact that the manager would watch their every move and make damn sure it didn’t happen again.

Just because one Macca’s employee was a lazy shit who can’t cook, doesn’t mean that every single McDonald’s in the world is just as bad. An example is that really bloody dirty store in Adelaide. Are all McDonald’s stores that dirty? Didn’t think so.

Generalizing is for the ignorant. And I love to see how much trouble you have gone to, so you could prove to people how bad McDonald’s must be, when you overlooked the simple fact that one stupid kid IS NOT the sole kitchen employee for every store in the world.

Long story short: You were unlucky. It’s not the end of the world.

Doctor Evil said :

Damn you BerraBoy!!!

BWaahahahaahahaha….:)

Damn you BerraBoy!!!

It’s McDonalds – what were you expecting, trout? (Yes I do just cut and paste that from thread to thread).

Actually I think you may have just been an unwitting participant in the secret marketing trial of the new Sausage Tartare McMuffin.

Haha, the original article delivers as many LOLs as the complain [sic] letter 101 “critics”.

Great work all round everyone, keep it up!

That should be *gastronimic*. Damned raw fingers…

I think it’s on their new McCafe menu – ‘Steak Tartare in a Bun’ – it’s a gatronimoc delight for those one the run!

Whoa, cut the guy some slack.
At least he went to the effort of writing a letter.
Unless you have complained before it is hard to know what to do/say, how to approach it so that you are going to be happy.
Maybe venting in a letter (although might not get a real result) will be a remedy in itself as you may feel better for getting it off your chest.

I just think its a bit rough to jump on the attack so quickly. The same thing could have been said without name calling or put downs.

Danman said :

Do you seriously wish to move to remedy ?

Or just having a spray and stamping your foot.

I understand, and the photos show, that clearly the sausage pattie is not well done.

If you had a problem with this, and wished to express it in writing, I would have probably gone about it from my angle being as civil and and non emotional as possible.

If I got a letter like that, I would have turned off after the first para, as it woul dbe clear that you were not interested in moving to remedy.

I suppose this was posted to RA before Maccas had been given a decent time frame for a chance to move to remedy as well yeah ?

I think i just read the word remedy too many times. I’ve written letters like this before. I’ll get back the generic apology letter and a refund.

Relax people.

You realize that “Mr McDonald” doesn’t care, partly because he and his brother sold the company in 1954 but mostly because he is dead (since 1971 or 1998, depending on which one you meant).

LOL! Flame of the week!

I prefer bacon and egg mcmuffins myself. Usually the bacon is overcooked rather then undercooked.

Do you seriously wish to move to remedy ?

Or just having a spray and stamping your foot.

I understand, and the photos show, that clearly the sausage pattie is not well done.

If you had a problem with this, and wished to express it in writing, I would have probably gone about it from my angle being as civil and and non emotional as possible.

If I got a letter like that, I would have turned off after the first para, as it woul dbe clear that you were not interested in moving to remedy.

I suppose this was posted to RA before Maccas had been given a decent time frame for a chance to move to remedy as well yeah ?

Lol, you ate at Maccas…

Fool!

Skidbladnir said :

You claimed to have “perfected stepping“(!?), and claim you never messed up a single step in your life.
You are firmly into “Tool” territory, even without the rest of your spray.

Have you ever even -read-, let alone written, a successful complain letter?

That’s right foo, I have perfected stepping, if you don’t believe me I’m up for any stepping related challenge/competition anyone proposes.

A great many moons ago, Skidbladnir was born into the world naked, poor, vulnerable, and unable to fend for himself. Having overcome these early shortcomings, he is now a functional member of society, and knows the difference between right and wrong. Just don’t tell him to be good or to play fair, as he will laugh at you.

and you call me a tool….

Gold – nice effort. Give it a few days and this’ll be up on news.com.au – they love sh-t like this (witness complaint letter to Richard Branson re food on Virgin Atlantic, etc.).

And kudos to billbixby1 for actually raising his complaint to those who can do something about it, rather than just the ever-cynical riot-act mob!

you get what you pay for

You claimed to have “perfected stepping“(!?), and claim you never messed up a single step in your life.
You are firmly into “Tool” territory, even without the rest of your spray.

Have you ever even -read-, let alone written, a successful complain letter?

Your maths are slightly out.

$3.15 each – overheads (lease, staff, franchise fees etc) works out about to a few cents profit per item. At least it did when I worked at Maccas in the 80’s.
That’s how fast food franchises work. Small profit, huge turnover = decent profit.

Drinks and fries are where the big profits are, hence the upsell.

i kinda figured the formatting would be fixed, what a shame.

Was planning on getting a burger from Maccas for dinner tomorrow night. Kinda turned off at the moment. Lol. :s

hey billbixby – learn yourself how to write a serious complaint letter, you come across as a tool. (perhaps you are?)

It’s called ‘rare’, you big girl’s blouse.

haha. what timing Chewy..

“Anyone else had dodgy food there?”
Um, isn’t that a given that any food Mcdonalds is serving is dodgy. It comes with the territory I thought.

Cue comments deriding you for eating at McDonalds in the first place.

OK……go.