billbixby1 23 April 2009 102

I recently had a pretty bad Sausage and Egg Mcmuffin at McDonalds Braddon. I’ve attached a picture and my complaint letter.

Anyone else had dodgy food there?

    Dear Mr McDonald, Ever eaten something mouldy, past its used by date or undercooked? For the next few hours you sit and wait anxiously hoping not to vomit or have a serious case of diarrhoea. Even a slight pang in your stomach and you think the worst, salmonella? E.coli? Anthrax!?!!? I’m in the middle of that right now. Thanks to one of your Sausage and Egg Mcmuffins.

    This morning, I purchased a Sausage and Egg Mcmuffin from your Braddon store in Canberra. I returned to my desk took one bite, thought something was wrong, stupidly took a second bite to confirm this, spat the second bite out, opened the patty to inspect and look what I found.

    I then took the Mcmuffin back down to the store to complain. A pimply faced teen (I think in McDonald’s speak they are called “Managers”) informs me that he will “speak to the people out back” and he offered me another Mcmuffin! No! I don’t want another undercooked salmonella factory! Do you think if I was to step on a used needle on the beach I would go back and step on it again, just in case I didn’t quite catch HIV the first time?

    I always thought going to McDonalds was the opposite of going round my slightly senile grandma’s place for lunch. The old lady has kind of forgotten to how to use the oven so you can’t always expect your meat to be cooked right through. McDonalds on the other hand has how many stores? Cooking how many sausage patties a day? Surely your meat cooking has been perfected? How can you get this wrong? I’d bet that you cook more meat patties a day then I take steps and I can guarantee you I have never messed up a step up in my life, why? Because I do it all the time, I’ve perfected stepping. WHEN WILL YOU PERFEFT COOKING A 2MM THICK PIECE OF SAUSAGE?

    So right now you are probably thinking “big deal, it’s just one unsatisfied customer”

    WRONG! Let’s explore the wider ramifications of the uncooked patty? Some simple math will reveal all: Four sausage and egg mcmuffins a week X 52 weeks = 208 McMuffins @ $3.15 each, we have a grand total of $655.20 in lost revenue per year. Let’s say I live till I’m 58 (a generous estimate if I’m eating this many mcmuffins) you are going to lose over $20 000. I know you are a very wealthy man Mr McDonald but think of how many bright yellow jumpsuits that $20 000 would have bought. And now? Well now I’m going to give my business to Subway, remember Jarred, that chub that became less of a chub by supposedly eating subway? Well I’m paying for his Liposuction this year! Let’s hope one day Mr McDonald, you learn how to cook. Regards

    Bill Bixby

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102 Responses to BAD MACCAS!!
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jakez jakez 9:45 pm 24 Apr 09

And that’s why we call OP, HERO!

…or wanker, one of the two.

It’s not the complaint letter I object to, I have sent three to McDonald’s in my life. It’s the smarmy attitude, and stupid detail.

Short and succinct will suffice.

Granny Granny 3:39 pm 24 Apr 09

At least they’re slimming!

; )

billbixby1 billbixby1 3:31 pm 24 Apr 09


FC FC 3:16 pm 24 Apr 09

haha. 14% that’s good to know.

Granny Granny 3:09 pm 24 Apr 09

Anyway, just what are your chances of getting a tapeworm?? Very useful link ….

Granny Granny 3:06 pm 24 Apr 09

I hadn’t heard of that method before, that man, but it is truly inspired! I wonder if it would work the other way around omitting the Mars instead of the Snickers? One imagines it would be slightly more comfortable to have the Mars bar inserted in one’s rectum, however ….

YouTube have ‘a segment’ on Tapeworm also

FC FC 9:47 am 24 Apr 09

The only time I visit MCdonalds (despise the place with a passion!) is for clients at work. I am required to get a receipt for these occassions so that I am not paying for the food out of my own pocket. I explain this to the checkout person on each occassion. Without a receipt, there will be no purchase. The trouble this causes you wouldn’t believe. They assure me that that is fine, I will get my receipt at the other end of the drive through with my food. I really don’t know what is so hard about a receipt. Every organisation should have a hard copy book for when their receipt machine was broken.
One time I was partically fed up and told the kid working that I required a tax invoice (after already asking for a receipt twice in the prcoess of ordering) I explained to him, “Tax invoice: a piece of paper with what you have ordered and the price on it?” he seemed to understand, went off and returned with something. He proceeded to hand me a serviette (NO JOKE!) which he had written what I ordered on it. I couldn’t help but laugh and told him that would not suffice. He went and got the manager who asked what the problem was. I said I just needed a receipt.He told me the receipt machine was broken, I asked him if they didn’t just have a receipt book for theses circumstances. They couldn’t understand why I needed a receipt. I said to them if was for work purposes but it isn’t really their business or my place to need to explain the ins and outs of my business to them. I would explect (with Maccas being as big as it is), that they would know that they need to provide receipts and would be able to cater to this simple request
. Unfortunatly time and time again, and various Maccas outlets, this proved not to be the case. Anyway, After literally about 15minutes from start to finish of this whole saga I just told them to give me a refund, take their food back and we drove to the next nearest Maccas!

youami youami 9:35 am 24 Apr 09

Danman said :

Do you seriously wish to move to remedy ?

Or just having a spray and stamping your foot.

I understand, and the photos show, that clearly the sausage pattie is not well done.

If you had a problem with this, and wished to express it in writing, I would have probably gone about it from my angle being as civil and and non emotional as possible.

If I got a letter like that, I would have turned off after the first para, as it woul dbe clear that you were not interested in moving to remedy.

I suppose this was posted to RA before Maccas had been given a decent time frame for a chance to move to remedy as well yeah ?

Yep yep, I agree, if you are serious write a serious complaint letter and seek remedy and give them time to respond. If you are just ranting for the sake of it on RA then well done, now go dry your eyes, HTFU, and next time try a bacon and egg roll freshly made at your local cafe. And as other posts have mentioned, the ‘kids’ work and get paid, so don’t complain to them complain to their supervisors and their managers. And if your letter was to be remotely taken seriously, address it properly, such as to the manager of the store or manager of eastern states etc.

So, how old are you? If you are under 15 then ignore this further, but if you are older or are an adult then let me tell you something: sarcasm does nothing for your cause. And addressing to Mr McDonald is like complaining about your car seatbelt and writing a letter to Mr Subaru. If you keep writing like that in life, no-one is going to take you seriously, but if all you wanted to do was achieve > #100 posts for your rant her on RA well you’re nearly there!

VYBerlinaV8_the_one_they_all_copy VYBerlinaV8_the_one_they_all_copy 9:25 am 24 Apr 09

I have a sausage and egg mcmuffin once a week and have no complaints. Perhaps you might like to go to Queanbeyan, they do a nice job. Don’t tar all McDonald’s stores with the same brush. Some of them work very hard. And no…. I don’t work there nor do any members of my family.

You’re kidding me, right? Qbn maccas is one of the worst: slow service, moron staff, dirty. I grew up in Qbn so I’m not basing this on only a couple fo visits.

And yes, periodically I do go back to Qbn Maccas, cos it’s my nearest one.

Thumper Thumper 8:53 am 24 Apr 09

I was once told by an old timer of a sure fire way to rid yourself of a tape worm. Mind you, I haven’t tried it…

Firstly you must buy 4 mars bars and three snickers.

On the first day you shove a mars bar and a snickers up your arse.

On the second day you do the same, in the same order.

On the third day, you do the same again, in the same order.

However, on the fourth day you only shove the mars bar up.

Then you wait until the tape worm sticks his head out and says ‘Where the f*** is my snickers?’ and grab him.

Granny Granny 11:38 pm 23 Apr 09

Oh, and a profile pic!

Granny Granny 11:36 pm 23 Apr 09

Here’s what I’m talking about!

Instant Mash Instant Mash 9:30 pm 23 Apr 09

ant said :

That thing in the photo is actually part of McDonalds’ new gourmet range: that’s the carpaccio, with egg.


ant ant 9:27 pm 23 Apr 09

That thing in the photo is actually part of McDonalds’ new gourmet range: that’s the carpaccio, with egg.

Ian Ian 9:25 pm 23 Apr 09

that has turned me off my loved sausage and egg mcmuffins for life!

The breaky wraps at Hungry Jacks are much better – ie sausage, egg, cheese and bacon in a burrito.

Instant Mash Instant Mash 8:53 pm 23 Apr 09

That’s right. And yeah, the shake/sundae machine has to be one of the most unreliable machines I’ve ever had the misfortune of coming into contact with. No matter which store you’re at.

vg vg 8:46 pm 23 Apr 09

“For the next few hours you sit and wait anxiously hoping not to vomit or have a serious case of diarrhoea. Even a slight pang in your stomach and you think the worst, salmonella? E.coli? Anthrax!?!!? I’m in the middle of that right now. Thanks to one of your Sausage and Egg Mcmuffins. “

So what you’re saying is that nothing happened. You sat around all paranoid for a few hours………and nothing happened. Get a life.

You got what looks like maybe a slightly undercooked burger and the whole ‘dropping $20,000’ thing. You may need to learn some basic economics about the time value of money. This $20,000 you say they’ll lose, lets just say the CEO of Maccas probably makes that much having a long dump.

Coming soon, a summer’s day when it wasn’t hot……but I waited all day for it to be

Felix the Cat Felix the Cat 8:42 pm 23 Apr 09

I don’t think Maccas is any worse for you (cholesterol wise) than any other burger chain or local takeaway, they are just the tall poppy that everyone loves to cut down (I don’t work for them either, before you ask).

Speaking of broken drink machines it seems nearly every time I go to Gungahlin Maccas the shake machine isn’t working.

sunshine sunshine 8:39 pm 23 Apr 09

that has turned me off my loved sausage and egg mcmuffins for life!

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