Everyone understands that driving is risky business, but we rely on our vehicles so much we probably take them for granted. The last thing any of us want is to be stuck with a car or motorcycle that just won’t start, or in a road accident that has left your vehicle damaged. However, in the event something like this does happen, it’s time to call a towing service.
From the construction between the city centre and Gungahlin, and regular roadworks popping up along some of the most frequented main roads, Canberra is a city of highways. Whether you’re braving the traffic on the Tuggeranong Parkway, or you’re heading out towards Queanbeyan on Pialligo Avenue, Canberra drivers needs to be able to rely on prompt, professional and helpful towing services should anything go wrong. But how can you decide exactly who to call?
In this article, we’ll discuss some of the key qualities to look for in a good towing service, as well as a helpful guide to some of Canberra’s favourites.
What makes a great towing service?
Not sure what you are searching for when comparing towing services in the Canberra region? Look out for the following elements:
- Reliable. The best towing companies show up on time – every time. This is especially critical if you are stranded with a broken-down car. They shouldn’t leave you waiting around.
- Available 24/7. Emergencies don’t always happen during business hours. If you experience a breakdown at 3 pm or 3 am, you should be able to contact a towing company and receive high quality service no matter what.
- Well-maintained tow-trucks. A towing service that cares about providing the best service for their customers will make sure their trucks are kept to the highest standard. This will ensure that your vehicle is safe on its journey, and you don’t have to worry about extra damage.
- Competitively priced. No one wants to feel ripped off. The best towing services won’t cost you an arm and a leg. Instead, they are priced competitively.
- Insured. Most towing companies will contract to multiple insurance companies, so that you don’t have to worry about paying enormous amounts just to have your car moved or repaired at the side of the road, or they can contact your insurance company on your behalf for the payment. It’s a good idea to check with the service you call if their services are covered, or if they are able to liaise
The best towing services in Canberra
RiotACT’s editorial team has combed through 20 years of on-site comments to compile a list of the most recommended businesses according to you.
To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on RiotACT and maintain a minimum average of 4/5 stars on both Google and Facebook reviews.
Discount Towing has been operating for over 25 years, and with all that experience comes reliability and professionalism. Discount Towing has 24/7 availability, fast response rates, offers a range of services – including roadside assistance, fixing lock outs, even fixing flat batteries, flat tires and empty tanks – and maintains their trucks to the highest standard, so you can rest assured that you are in competent hands with Discount.
As Madeleine Reid writes in their Google review, “The best and ONLY Towing Service I will use – Matt and James were both an absolute pleasure to deal with and really helped me out by giving me a discounted rate and a speedy pick up of my poor car that had been rear ended, as well as giving me a lift in their truck for where I needed to go. They were super professional but treated you like a mate at the same time. I couldn’t recommend Discount Towing Canberra enough! Thanks guys!“
Aplus Towing is locally owned and operated family business, available 24/7, every day of the year. All operators at Aplus have between 5 and 20+ years of experience, so you know you’re in more than capable hands. Whether you need help in an underground car park, have some heavy machinery that needs moving, need towing interstate, or a multitude of other problems, Aplus is equipped, available and committed to providing you with the best service in your time of need.
Facebook user Jo Washington-King had the following to say about their experience with Aplus Towing, “I had Angel come and pick up my car today and she provided such amazing service and really cared for my car. Her roadside assistance person was also there and was just as friendly and helpful. I highly recommend Aplus Towing.“
Established in 1992, Quickeze Towing is a family owned and operated business that services not only Canberra and Queanbeyan, but their team of dedicated and qualified employees will venture as far as Sydney and the South Coast for their customers. Whether it’s general car towing, heavy machinery relocation or even heavy earth moving, you can rely on Quickeze Towing’s fast response times and reliability to help you no matter what.
Jessica Newton writes in their Facebook review, “Great service, fast and reliable and helpful in difficult circumstances.”
Capital Towing aims to get you back on the road as fast as possible, and with more than nine years of experience under their belts, their team knows exactly how to make that happen. Fast, flexible, and well-priced, Capital Towing delivers leading towing services 24 hours a day. What’s more, they’ll even pay cash for unwanted cars on the spot.
As Angus Douglas writes in their Google review, “Great experience with Capital Towing. My car was gone within 3 hours of making the call, the staff were friendly and helpful, and the whole process went very smoothly. Highly recommended.”
All States Towing is a family business that has been servicing the ACT and the surrounding regions for over 20 years. With 24/7 availability and all services fully insured – not to mention they are the preferred service provider with NRMA’s Roadside Assistance – All States is able to help you with a wide range of issues. From accident and breakdown towing, to heavy equipment haulage, to scrap car removal, to interstate towing, All States Towing is here to help.
As Thomas Rose writes in their Facebook review, “Fast, friendly, and very well priced! Easy to deal with from start to finish, driver always kept me in the loop and office was on top of coordinating everything.”
Your experience with towing services in Canberra
Thanks to our commenters who have provided insightful feedback, if you believe we have got it wrong, please let us know.
Have you used the services of a towing company in the Canberra region? How was the experience? Share your feedback in the comments area below.