18 October 2023

Emergency Alert text message to 60,000 Canberrans helps find missing woman

| Claire Fenwicke
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Emergency Alert System phone number

If you receive a text message from this number, it’s not a scam. Photo: ACT Policing.

ACT Policing has used the Emergency Alert system for the very first time to help them find a missing person.

The 77-year-old Pearce woman was reported missing by her family on Tuesday (October 17) afternoon.

She wasn’t found during a search of the area, and a media release and social media posts were issued to enlist the community’s help.

As concerns for her welfare rose, a geo-located SMS Emergency Alert was issued at about 10:15 pm to more than 60,000 mobile phones in the Woden area.

The missing woman was found shortly before 11 pm in bushland in the Mount Taylor Nature Reserve near Chifley.

A member of the public who lived nearby received the alert and decided to check outside, locating her a short time later.

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Canberrans have been asked to save the number ‘0444 444 444’ into their phones under Emergency Alert so they’re not caught off guard when an alert is issued.

ACT Policing may use the system for emergencies such as high-risk missing persons, terrorist incidents, active offender incidents, or Amber Alerts, while the ACT Emergency Services Agency will continue to use the Emergency Alert system for incidents including fire, floods, or significant storms.

This number is not monitored. Please do not report information about incidents to this number. Continue to report information to Crime Stoppers 1800 333 000, Police Assistance 131 444 or call Triple Zero (000) in an emergency.

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Kudos to the alert local resident who searched and found the missing woman. One could only imagine how terrible it would be to have a elderly family member disoriented and lost in bushland, especially at night.

Well done!

William Newby8:15 pm 18 Oct 23

Worked really well.
We thought that it was a scam at first but we went and had a look around our local parks in Torrens and Farrer when we realised it was legit.
Glad to hear that it worked out and that she wasn’t out there all night.

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