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Goodbye to lunchtimes – City Shopfront to close

By youshould_knowthis - 26 October 2006 39

Just been to the Governemnt Shopfront in the city at lunchtime. Waited in the usual queues – its always busy.

So imagine my surprise when they hand me a flyer about the fact they are closing on December 1.

This was the first I had heard of it – I don’t remember anyone from the Government saying it would close.

Apparently its due to the budget cuts – although how you get to Woden, Tuggeranong or Belconnen in business hours to use a shopfront now is beyond me.

There is a press release on the TAMS website – apprently its a “new direction” for shopfront services.

[ED – Not having any is certainly a new direction]

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39 Responses to
Goodbye to lunchtimes – City Shopfront to close
OzChick 4:57 pm 26 Oct 06

Make that the entire Registrar General’s Office that are moving to Fyshwick, including Land Titles.

Samuel Gordon-Stewar 4:51 pm 26 Oct 06

The URL is valid, it looks like TAMS are blocking access with a phony 404 not found message for referrals from websites outside TAMS.

The bit of the press release which relates to this post reads as follows:

Mr Hargreaves said that a review had also been done into ACT Government Shopfront services
“Over the past five years, the ACT Government has pursued a strategy through Canberra Connect to
direct customers to more efficient and user-friendly service channels. Options now include Australia
Post payment facilities which provide a face-to-face service, Bpay, automated phone payments, online
payments, and the Canberra Connect call centre. These service channels have contributed to an
overall reduction in shopfront customer numbers as the community shifts to self-service and other
alternative options. These options provide additional convenience as they are not restricted to normal
business hours. For example, in August 2002 about 65% of transactions were done through Shopfronts
and in August 2006 this was down to approximately 40%.
“As a result of this shift, Civic Shopfront will close on Friday 1 December 2006.”
Mr Hargreaves said that members of the community will be able to use the many alternatives available
(such as Australia Post outlets, Bpay, 13 22 81 or and will still have
access to Dickson Shopfront (which is four kilometres away), as well as Belconnen, Woden and
Tuggeranong Shopfronts which will continue to deliver the full range of services.
“To cater for those in our community who do not have access to the Internet and who shop, work and
live in Civic, the new Civic Library will provide free internet access. Moves are also in progress to
incorporate a limited user-friendly service facility into the Library which would provide driver licence
renewals and some other information services from early-2007.
“Customers visiting Civic Shopfront over the next month will be informed of the service options and of
the alternative payment and information methods.”

As for how to get to the press release, go to the TAMS website on the right under “About our department” is a link to media releases. The press release in question is “Changes to TAMS services” October 26.

Alternatively, I’ve mirrored it on my site.

OzChick 4:44 pm 26 Oct 06

ACT Revenue will be staying in the Nara Bldg in Civic, they are NOT moving. The counter is being closed as they are moving their services online.

It is the Land Titles office that will be moving to Fyshwick, which I am sure will be a great inconvenience to the Solicitors & Conveyancers.

Unbeliever 4:42 pm 26 Oct 06

This is yet another legendary f#*^-ups of this administration – not being able to anticipate the stupidity of people using its internet sites.

Unbeliever 4:39 pm 26 Oct 06

Bighead.. when was the last time you saw a file extension as .pdf. ?

Whoever created the link in the RA post made the mistake.. Delete the last . and the link works.

youshould_knowthis 4:35 pm 26 Oct 06

Maybe they don’t want anyone to read it????

bighead 4:28 pm 26 Oct 06

funny, the linky aint working

Not Found

The requested URL /__data/assets/pdf_file/39009/changestoTAMSservices.pdf. was not found on this server.

barking toad 4:02 pm 26 Oct 06

Is there a bit of a story to the pending closure of the ACT Revenue office in Civic? Something about nothing being done about renewing the lease with the Commonwealth? Then being surprised about a notice to quit?

The move to leased premises in Canberra Ave, Fyshwick, will be convenient for legal firms wanting to stamp contracts for property settlements etc, – not!

And is there any truth to the rumour that even the initial move will be temporary accommodation while the expensive fit-out for the eventual office is completed?

The financial fuck-ups of this administration are, and will be, legendary. And there’s more to come.

Battle_Kath 3:50 pm 26 Oct 06

There is a shopfront in Dickson.

Ground Floor, Dickson Motor Registry
13 – 15 Challis Street
Dickson ACT 2602

James-T-Kirk 3:45 pm 26 Oct 06

“My EBA has long lunches!!!” – JTK

But, yes, it is yet another example of the shit service that the local council provides to the people who pay for it.

VYBerlinaV8 3:42 pm 26 Oct 06

Great to see we have a service oriented govt.

Fiona 3:41 pm 26 Oct 06

Griffith library’s going 🙁

Unbeliever 3:35 pm 26 Oct 06

Personally I’d much prefer to transact online than having to stand in a queue along with the great unwashed.

OzChick 3:15 pm 26 Oct 06

I suppose they are trying to get everybody to make payments online.

OzChick 3:13 pm 26 Oct 06

Apparently the ACT Revenue counter is closing too, sometime in March 2007.

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