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High Pressure Donation Tactics Undertaken by the Red Cross in Civic

By BerraBoy68 - 17 July 2008 47

In walking back through Civic from  a meeting yesterday I was intercepted by a very friendly red cross worker wanting a chat.  He had the t-shirt and badge and I noticed several other similarly dressed people talking, or at least trying to talk, to other good citizens.

I stopped as I regularly give blood and am about to register as on the bone-marrow donor list – I thought this guy might have some info I could use. 

However he started going into a very well prepared patter about kids in Canberra that don’t get enough breakfast and before I knew it he had a form in his hand and I’d given him my name, employment details etc… 

I finally get hold of myself when he started asking for my bank account number, BSB and suchlike.  

On telling this guy I didn’t have my wallet on me he pulled out his mobile phone and a phone book and said “here call your bank now and get the over the phones”.   

This was the biggest warning sign for me and I walked off not just a bit unnerved. It would be easy to see how the old or vulnerable would be pressured into giving over their bank details to strangers. 

While I’m going to call the Red Cross voicing my concern about this ‘pressure’ technique I’m curious if anybody else had similar experience yesterday.  Also, while this group were from Melb. and only in the ACT for 1 day they did have very professional t-shirts, forms and promotional material so I’m pretty sure it’s not  an unauthorised scam.

What’s Your opinion?


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47 Responses to
High Pressure Donation Tactics Undertaken by the Red Cross in Civic
BerraBoy68 8:32 pm 17 Jul 08

bigfeet said :

VYBerlinaV8_the_one_they_all_copy said :

Amnesty are easy to get rid of…. “Look, I believe in a lot of what you do…. but in some situations I think the death penalty is warranted”

GOLD! ABSOLUTE GOLD I TELLS YA!!! (puts quote in frame, sends directly to Poolroom)

BerraBoy68 8:29 pm 17 Jul 08

bigfeet said :

good on you for being on the marrow donation list. I have been on it for a few years now. I dread the day I actually have to give, but of course will.

Yea, it’s a feel good thing to know you can so easily help another person but I hear it’s bloody painful should you be called up!

bigfeet 7:54 pm 17 Jul 08

VYBerlinaV8_the_one_they_all_copy said :

Reminds ome of the time the Amnesty International guy wouldn’t leave me alone. The comment “no thanks, I’m already free” left him sufficiently gobsmacked for me to make my escape…

Amnesty are easy to get rid of…. “Look, I believe in a lot of what you do…. but in some situations I think the death penalty is warranted”

VYBerlinaV8_the_one_ 7:48 pm 17 Jul 08

I once tried to give a one off donation to one of these guys, but they insisted that unless I committed my credit card details for a regular payment, they weren’t interested. End result: they got zero.

Reminds ome of the time the Amnesty International guy wouldn’t leave me alone. The comment “no thanks, I’m already free” left him sufficiently gobsmacked for me to make my escape…

bigfeet 7:35 pm 17 Jul 08

Oh yes…..Oh yes…… I have just moved up to Hooligan!!!!

bigfeet 7:33 pm 17 Jul 08

Well I was going to just call the Red Cross number and ask to speak to someone from something like “collections management”. But now you have given me a name Johnathon I will and ask for her direct.

Will report back.

Bungle 7:31 pm 17 Jul 08

I’ve heard that these ‘volunteers’ are actually on a commission. Not sure about the red cross but I know others are – read the fine print on the doc’s they give you.

If a charity feels that they need to spend money to raise money I haven’t got a problem with it. I guess it’s just like spending money on advertising. Aggressive tactics just won’t work with me. I’ll put up the barriers straight away.

Jonathon Reynolds 7:20 pm 17 Jul 08

Why not just ask Belinda Barnier – Liberal Candidate for Molonglo.
She is listed as the Manager – Marketing, Fundraising and Communications for Red Cross ACT

http://www.redcross.org.au/act/aboutus_keypeople.htm
http://www.voteforbelinda.com.au/

Deadmandrinking 7:07 pm 17 Jul 08

1) ‘I’ve already signed up. You did it, remember?’ – this will get confused faces and enough time to make an escape.

2) ‘I would, but I’m a junkie. Do you have a smoke?’ – Is advisable you do not shave beforehand.

3) ‘I’m sorry, I would like to donate, but at the moment, I am not prepared to sign up to a monthly donation plan. If you would like a single donation right now, that I can give you, if not, may I take some information home with me for further consideration please, as I am not prepared to make a consideration right now. Thankyou.’ Said calmly and assertively, not aggressively, this should work.

I’m not sure about the Red cross, but I know the save the children fund is actually contracted out through a private sales group, which means the people trying to get money from you are getting commissions – which I think is wrong, since it’s supposed to be a charity. No-one should be making money off other people’s suffering. There are plenty of other organizations that ensure more money gets to the children in need.

I know this because I worked for a company doing door to door when I was about 19 that had the save the children people in the same office. They were just about as slimy and money-driven. I quit, partially because I couldn’t be excited about phone plans and partially because I was sick of every conversation turning into a motivational ‘money money money’ speech. The save the children people are just salesmen, don’t trust them.

AussieGal83 6:59 pm 17 Jul 08

Yeah, the Mission Australia people do the exact same thing. Its quite annoying. They do it to the point where they walk alongside you while you’re trying to walk away just talking at you when your body language clearly indicates that you are not interested.

Before you know it they’re getting your account numbers out of you.

bigfeet 6:32 pm 17 Jul 08

One of the women collectors came toward me yesterday and as she approached, I said, “Hi, thanks, but I already donate blood and am registered, I think I’m due to give again in about 4 weeks”..She said, “Its not about blood, it’s more important.”

I was running late and said so, and also said I would look on the website for details of the appeal they were running and donate then.

I was polite and did not dismiss her out of hand. As I walked away she YELLED behind me “Oh right, too busy to help the homeless, not the first time I have heard that today. Typical. Nice suit.” (or very similar)

I paused for a second, but as I was due at a meeting, I kept going, intending to speak to her on my way back, but they were all gone 45 minutes later as I headed back.

I do intend to ring Red Cross to let them know her attitude. (and I do intend to keep donating blood, and money to them because they do good work)

Berraboy – good on you for being on the marrow donation list. I have been on it for a few years now. I dread the day I actually have to give, but of course will.

Mil 6:05 pm 17 Jul 08

Yeah, they were out in force, and they were pressing very hard. I think I might have chatted to the same guy, from Melbourne and with a very polished routine and sales pitch. Like berra, I regularly give blood and am fully behind what the RC do, but this was basically harassment.

niftydog 5:59 pm 17 Jul 08

Not the Red Cross, but I’ve had similar treatment from a children’s charity in Belco Mall. This trend of charities directly accessing your bank account is a bit on the nose, IMO.

peterh 5:40 pm 17 Jul 08

why was a melbourne group doing this? there are many volunteers in canberra who could have done the same. I would not be surprised to find that it is a scam, especially when it is school holidays. (and the red cross goes to great lengths to advertise these sorts of events, so to prevent any confusion)

NickD 5:36 pm 17 Jul 08

Earlier this year there were several Red Cross representatives basically harassing people on Mort St. They seemed to be focusing on young female office workers, and were being very agressive. I was going to cancel my regular donation to the Red Cross if I ever saw this happening again, and might do so now.

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