Neuron’s e-scooters clock up 1 million kilometres

Lottie Twyford 9 April 2021 83

Canberrans particularly enjoy riding around the smooth pavements around Lake Burley Griffin. Photo: Supplied.

Neuron Mobility has announced their fleet of orange e-scooters have clocked up 1 million kilometres since their introduction in Canberra in September last year.

To put that into perspective, we’ve crunched some numbers.

The bridge-to-bridge walk around Lake Burley Griffin is around 5 km, meaning you’d have to scoot it about 200,000 times to clock up the magic million.

If you’re travelling at 15 km/h (the speed limit around the lake), it’d take around 13,000 hours, or more than 541 days of non-stop scootering (not counting charge times).

According to new data from Neuron, 1 million scooter kilometres means 72 tonnes of CO2 have been eliminated as 42 per cent of these trips replaced a car journey.

Clearly, Canberra is car-mad, but the e-scooters are designed to replace the so-called ‘last mile’ trips, linking parking or public transport to final destinations and vice versa.

On average, Canberrans ride 2.2 kilometres, and 13 per cent of these trips would not have happened at all had it not been for the easy availability of the e-scooters.

Neuron stresses the positive impact the introduction of the e-scooters has had on the capital, saying 64 per cent of all rides resulted in a purchase from a business.

READ ALSO: Night-time ‘fishing’ all part of the job for Canberra’s scooter crew

Neuron Mobility CEO Zachary Wang said the company was “thrilled to have reached 1 million kilometres in Canberra after only a few months of operation”.

Minister for Transport and City Services Chris Steel said data from both companies shows the e-scooters are attracting more than 4000 trips per day.

The single-day record for rides to date was on Saturday 21 November last year when passengers clocked up 9325 trips. Mostly, the e-scooters are used for short trips, with a median length of 8 minutes per ride recorded. They are also much more popular in the afternoons and evenings, and especially for linking inner north suburbs like Turner and O’Connor with Braddon and the city.

Neuron say they have received overwhelmingly positive feedback from riders about the service.

Despite repeated reports of vandalism, accidents and community concerns over the dangers they pose to pedestrians and riders, as well as the landscape, e-scooters remain a popular travel option for locals and visitors alike.

During the almost eight months the e-scooters have been a feature in the capital, Neuron and its competitor Beam have run campaigns to teach locals about riding safely and correctly.

Unfortunately, that hasn’t stopped a spate of accidents, nor the issuing of police fines.

But Neuron says such cases are rare and that the vast majority of riders are behaving responsibly.

“We take safety very seriously, and while it is not possible to eliminate incidents entirely, we strive to reduce the risks as much as possible,” Mr Wang said.

Neuron has also partnered with the Australian Road Safety Foundation and will launch a new safety campaign in Canberra soon.

E-scooter riders are obliged to obey ACT traffic laws at all times, must wear a helmet and not be under the influence of either alcohol or drugs while riding.

Only one user is permitted per scooter, and neither provider allows users under the age of 18 to ride.

The ACT Government is currently undertaking a survey in order to further examine how e-scooters are being used and if any changes need to be made to the current scheme.

The e-scooter survey is available from the Transport Canberra website until Friday 23 April 2021.

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83 Responses to Neuron’s e-scooters clock up 1 million kilometres
Capital Retro Capital Retro 8:30 am 16 Apr 21

“…………there were 8 scooters just left on the footpath………….”

Do what I do when this situation confronts me namely “relocate” them. The company that owns them will find them, eventually.

Ann Parker Ann Parker 7:10 pm 14 Apr 21

If they are not returned to a set parking area people should be fined... walked through Glebe park today there were 8 scooters just left on the footpath

Simon Troman Simon Troman 1:48 pm 13 Apr 21

Interested if any one knows, are they being dumped in the waterway like the renta bikes were? I’ve read some cities had real issues with dumped rental bikes / ebikes / scooters in waterways etc.

Capital Retro Capital Retro 8:22 am 13 Apr 21

“When will they be in Woden and Tuggeranong”?


Rachel Howard Rachel Howard 12:55 am 13 Apr 21

Lethal. But fun.

May Claydon May Claydon 9:56 pm 12 Apr 21

When will they be in Woden and Tuggeranong. They are not in Canberra. Only Nth Canberra

Ian Ferguson Ian Ferguson 8:31 pm 12 Apr 21

Graeme Jeffries

Second thoughts if they came in a Alpha Romeo version?

    Graeme Jeffries Graeme Jeffries 8:32 pm 12 Apr 21

    Ian Ferguson I would still want them banned. Basically they make it unpleasant and unsafe to walk on the footpaths.

    Paul Komnacki Paul Komnacki 1:13 pm 14 Apr 21

    AR version? Is that the one where you get a 50% chance of making it to your destination before the rust gets in? 😁

Gary Svensson Gary Svensson 7:09 pm 12 Apr 21

Hate them the leave them any place they like and had deserted one on bike paths

Cheryl Thuillier Cheryl Thuillier 5:33 pm 12 Apr 21

Fine people who don't wear the Helmets!!!

    Robert Lang Robert Lang 5:15 pm 15 Apr 21

    Cheryl Thuillier yep, and let’s make car drivers wear helmets too. After all, car crashes are the number one cause of head injuries.

Graeme Jeffries Graeme Jeffries 4:21 pm 12 Apr 21

Get rid of them.

Sandra Stops Sandra Stops 4:20 pm 12 Apr 21

Eww who wants to wear a helmet used by loads of other people?

DeweyDecimal17 DeweyDecimal17 1:33 pm 12 Apr 21

I reckon at least half of the people I see on these scooters are not wearing helmets. If people were using them correctly (wearing helmet, not having more than one passenger), they would be a fine, eco-friendly addition to public transport in Canberra.

    Capital Retro Capital Retro 1:49 pm 13 Apr 21

    In what way are they “eco-friendly”?

    nickwest nickwest 6:05 pm 16 Apr 21

    Capital Retro, they are zero emission. One does hope that at the end of the life they are recycled appropriately, and that people aren’t vandalising them.

    Capital Retro Capital Retro 7:46 am 17 Apr 21

    Oh, “zero emission”, just like a hang glider and about as useful too!

    Capital Retro Capital Retro 8:06 am 16 Apr 21

    These are the half that don’t have a brain to protect.

Dan Smith Dan Smith 1:19 pm 12 Apr 21

Great idea. Poor implementation. They should have special parking spots and you walk the last few hundred meters.

Just like cars and a car park hey 😉.

This would also drop the costs of recovery and damage by the operators. Keeping the costs realistic.

Additionally they need sensors in helmet to ensure they are worn and match the corresponding scooter.

    Andrew Clark Andrew Clark 7:10 pm 12 Apr 21

    Dan Smith they do have parking spots, people ignore them

    Mark Beech Mark Beech 8:58 pm 12 Apr 21

    On the only ride I’ve had, there was a 50 cent discount on ya next ride for parking correctly. Doesn’t really provide incentive after a $30 ride.

    I’d bet if the discount was $5 you’d see a lot more parked properly. Haha.

Jean Wilson Jean Wilson 12:48 pm 12 Apr 21

They are fine as long as ridden appropriately which seems to be the case. A good way to look around the city and travel fair distances.

Acton Acton 12:14 pm 12 Apr 21

The majority of comments on this article are opposed to e-scooters for safety and dumping reasons. The best thing to do is fill in the survey to let the ACT Govt know your views:

    Elizabeth Monarch Elizabeth Monarch 8:43 pm 12 Apr 21

    Acton, thank you 🙂

    I have just completed the survey.

Linda Stapleton Linda Stapleton 11:16 am 12 Apr 21

sorta tired of pulling them off the roads in the suburbs, where idiots leave them...

John Dawson John Dawson 10:04 am 12 Apr 21

I understand that a lot of people like and use the Escooter as intended however a large number of riders don’t. They are also becoming the new blight on our city like the discarded shopping trolleys. The bloody things are dumped everywhere. Young riders whizz past you missing you by inches doing 20kph on the footpath. Walking through Garema Place is like living in a pinball machine, it is just plain dangerous. I saw a father with two kids on one scooter none wearing helmets. Put all the fine print you like on the instructions but these people either don’t read it or plain don’t care. Glad to see the government caring about our wellbeing. Get rid of them before someone gets killed

Peter Curtis Peter Curtis 8:34 am 12 Apr 21

They are a public nuisance.

    gasman gasman 5:07 pm 15 Apr 21

    Cars kill over 1000 Australians per year and severely injure 20,000 per year and you are criticising scooters, (death toll zero, a few minor injuries).

Phyl Oliver Phyl Oliver 8:05 am 12 Apr 21

I think they are great, used correctly. They should be like cars, IF YOU WANT ONE, BUY ONE. That way you would have more respect in how you treat it and they wouldn't be left everywhere to be vandalised. I would love to have a go at one but not having a phone with data on it makes it impossible.

    Robert Lang Robert Lang 5:13 pm 15 Apr 21

    Phyl Oliver they are a form of public transport. You don’t buy your own light rail either.

Trish Roberts Trish Roberts 7:34 am 12 Apr 21

I can see the point of them, although I’m never going to ride one. However I also see the ones dumped anywhere, impeding the footpath, helmets half a block from the scooter. I do wonder how partially sighted pedestrians make their way around them. I see riders not wearing helmets, and being unsafe. The worst was in the early hours of the morning, as I was going home at 1.30, where the cabbie and I saw THREE riders on ONE scooter, NONE of them wearing helmets, as they scooted along a city footpath.

    Simon Troman Simon Troman 1:43 pm 13 Apr 21

    Elroy just like motorbikes and bicycles - misuse of the device and not wearing correct protection leads to higher medical costs for all society. Likewise leaving them wherever means we all have a less attractive city, not just the users. So its fair to have an opinion about these aspects.

    Trish Roberts Trish Roberts 4:02 pm 13 Apr 21

    Elroy Jones I’m quite happy to share with them when they’re riden by competent riders. It’s the misuse of the scooters that is dangerous.

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