Random Acts of Kindness

kaitaz 30 July 2014 2

I would like to publicly acknowledge two random acts of kindness I experienced this afternoon.
I am pretty incapacitated at the moment regarding my mobility. After hiring a wheelchair at Westfield Belconnen late this afternoon, I realised my purse was not in my pocket. I returned to the concierge to see if I dropped it while transferring from my crutches to the wheelchair. I then realised I had left it in my car.

A Westfield staff member named Sam went out of his way to push me in the wheelchair to my car and retrieve my purse. Thank you Sam for your effort. You did not have to go out of your way, and you even asked if you could unlock my car, then asked permission to pick up my purse. That’s good old fashioned customer service that you don’t often find these days.

Secondly, after grabbing one item from Woolies, a lady asked if I would like to jump in front of her at the checkout. The person serving said it was not possible as she had already started scanning her items. Fair enough.

After my item had been scanned, the lady in front said she would like to pay for my item. I declined, but she had already handed over the money before I had mine out. I have had a pretty rough trot physically lately, and this random act of kindness brought a few tears to my eyes. The lady just hugged me and went on her way.

I don’t know your name, but thank you. I can only hope you are reading this, and that good things come to you.

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2 Responses to Random Acts of Kindness
MissChief MissChief 2:15 pm 31 Jul 14

I’ve dealt with Sam at Belconnen Mall before and was impressed with his ‘above and beyond’ attitude to customer service. He’s a real gem and too good for the place imo. Kudos to his parents.

pajs pajs 10:35 am 31 Jul 14

Good stuff. Thanks for sharing that.

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