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Technical issue with comments (now resolved)

By Charlotte Harper - 21 October 2016 2

RiotACT

Some of you have come up against technical problems with the RiotACT website over the past 24 hours, particularly in relation to submitting comments.

The problems occurred during the data transfer process as part of a move from one hosting service provider to another.

We apologise sincerely to those of you who were unable to submit comments or received confusing messages in relation to your attempts to do so yesterday afternoon and/or today.

The issue is now resolved so you will now be able to upload comments for moderation as usual.

We will always try to alert you to possible technical problems in advance, but had not foreseen this issue.

 

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2 Responses to
Technical issue with comments (now resolved)
1
dungfungus 8:48 am
24 Oct 16
#

Was one of the problems a computer generated message suggesting comments were being submitted too quickly?

2
Charlotte Harper 12:08 pm
24 Oct 16
#

dungfungus said :

Was one of the problems a computer generated message suggesting comments were being submitted too quickly?

It was indeed, @dungfungus. Sincere apologies. That must’ve been very confusing and frustrating.

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