The best roadside assistance & wrong fuel recovery services in Canberra

Hamad from Road Help, one of Canberra’s most recommended roadside assistance services. Photo: Supplied.

Canberra is a city that has come to rely heavily on cars – according to a survey of household travel in the ACT and Queanbeyan region, around 95% of households have at least one car, and each day just under a million car journeys are made across our city. So, with our cars playing such an important role in our day-to-day lives, we need to be able to trust roadside assistance services to help us in our time of need.

A roadside assistance service will be on call at all hours of the day to help you with almost any vehicle emergency, such as wrong fuel recovery, engine breakdown, tyre changes, even keys locked inside the car. But what makes a roadside assistance service great, as opposed to just good, and how can you decide who to call when you’re in need of some professional help?

In this article, we’ll give you a list of a few criteria to look for in a great roadside assistance service, as well as a handy guide to some of Canberra’s favourite services so that you know who to go to in the event of a roadside emergency.

What makes a great roadside assistance & wrong fuel recovery service?

Whether you’re in need of a tyre change or a battery replacement, the last thing anyone wants is an unreliable and ineffective roadside assistance service. So, here are the most important things to keep in mind when looking for a service to help you with your emergency:

• 24/7 availability. Accidents can happen anywhere and at any time, and no one wants to be without their vehicle for longer than is absolutely necessary. It’s in your best interests for a service to be available 24/7, so make sure you check their hours before calling.
• Reasonably priced. It’s stressful enough to be in any kind of roadside emergency or accident without also having to worry about an enormous financial burden – if you’re able to, ask your service for a cost estimate or if your insurance will cover the cost, and see if they’re right for you.
• Wide range of services. There’s no telling what might go wrong with your car while you’re out on the road – from a stone being kicked up and cracking your windshield, to something bursting your tyre, or unexpected engine troubles, there’s simply too much that might happen for you to book a roadside assistance service that is only qualified to handle some situations rather than all. Look for a service that is well equipped, highly trained, and able to offer help for any situation.
• Friendly and professional. After an accident of any kind, you might be feeling stressed or upset – a great roadside assistance service will do whatever they can to make you feel comfortable in the knowledge that you are in capable hands, for example staying transparent throughout the process or offering you transport to your next destination if need be.

The best roadside assistance & wrong fuel recovery services in Canberra

RiotACT’s editorial team has combed through 20 years of on-site comments to compile a list of the most recommended businesses according to you.

To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on RiotACT and Facebook as well as maintaining a minimum average of 4/5 stars on Google

Are you looking for more information on vehicle-related services in Canberra? Take a look at our articles on the best mechanics and the best car service centres in Canberra for some helpful guides to our city’s best businesses.

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