The ChooseCBR website crashed when the scheme was launched due to high demand. Photo: Screenshot.
The ChooseCBR voucher scheme will be back online at 7:00 am tomorrow (18 June) after being down for a week while the ACT Government and IT specialists worked to increase the site’s database capacity.
The website crashed the day it was launched (Wednesday, 9 June), and the government took it offline on Friday (11 June) when it became apparent that problems extended beyond the website’s traffic capacity.
An ACT Government spokesperson said the site has now been load tested and can cope with 600 voucher redemptions a minute in a simulated environment.
“Over the past seven days, changes have been made to improve the performance of the system,” the spokesperson said.
The government brought in Amazon Web Services for expert support and testing.
Almost $390,000 worth of vouchers were claimed before the government took the website offline, around 13 times the $30,000 claimed each day at the height of the scheme’s trial at the end of last year.
In the first two days of the scheme last week, a total of 10,654 vouchers were redeemed from 553 businesses – an average of about 19 vouchers for each business over the two days.
The government says it remains up to businesses whether they want to rejoin the scheme after the crash frustrated some local retailers so much they pulled out altogether.
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