Jigsaw = Goodberrys

Hi Struth,

Our website will be at jigsawcreamery.com.au – it’s being designed at the moment.

If I sound defensive, my apologies – just wanting to get things clear out in the community, and am willing to answer everyone’s questions clearly (and quickly hehe) in order to do it. 🙂

Where is the website for Jigsaw? I want to find out if I can book tables for a birthday etc and can’t track it down. Another problem with it being a commonish brandname and jigsaw.com is someone else.
L like how open you are Cameron about the process but its also beginning to sound a bit defensive… maybe wait longer before replying? I’m sure you’ll do well, its a great product. Helpful staff make so much difference too so if you’re retraining or rehiring that’ll help.Good luck

Yes, Dickson has been sold to a different franchise. Rubee’s I believe they’re calling themselves. Many of the old Goodberry’s Australia operators and employees are involved with them.

Not sure yet how I feel about people who were at the helm of Goodberry’s Australia went down freeing themselves of all responsibility and then opening up again in competition with their old franchisees.

I simply hope that the real truth about how Goodberry’s Dickson became “Rubees” (or whatever it’s called) is told, and not some fantasy tale.

Hey everyone, in regards to the Dickson Goodberry’s store, it looks like the original owners have sold and the new owners have taken over in the last couple of days. It’s starting to look a little different inside and out. I went there on Wed night and the staff were all super friendly and the service was really quick. I had a little chat to one of the guys behind the counter and he told me to keep my eye on things because some “really exciting and fun changes are about to happen”… Just to let you know!

Im on it, it better not close tomorrow… one last goodberrys before it goes…

Quite right. The closure of Dickson certainly does take away the ability of a lot of people to stroll down for a concrete.

Rest assured, this is not the end for Goodberry’s / Jigsaw in the inner city area.

“If you’re northside, Belconnen can fill the void left by Dickson”

hardly. I can, and often do, walk to the Dickson store. I guess this is the end of my frozen custard desserts…

As Banvie said, the collapse of Goodberry’s Australia put a fair bit of pressure on all of the stores and Dickson have made the best move forward position on that basis.

If you’re northside, Belconnen can fill the void left by Dickson – and if you’re ever down south you’re more than welcome at Erindale or Woden 🙂

Wow, the dicko store didn’t have long to prove its self. Bit of shame really as it was the only one I ever went to.

Like Banvie I am a Jigsaw store operator and I can assure you that the frozen custard name is by no means an attempt to deceive anyone. As Banvie said that name “frozen custard” has origins in the United States (as does the Goodberrys/Jigsaw) concept.

Unlike in the U.S., here in Australia we are not *required* to refer to it as “frozen custard” but choose to continue to do so in order to differentiate a creamier product with a smoother texture from the hundreds of other ice cream / gelato products on the market.

To further Banvie’s comments on the Dickson store, they are indeed closing within a matter of days. The fact that Dickon has continued as Goodberrys whilst the other three stores are now Jigsaw has merely been a matter of convenience and simplicity for the wind up of the store. Together with Erindale, Belconnen and Woden, Dickson is exactly the same store with exactly the same owners and exactly the same products – the sole difference is that the Dickson store will not be continuing to operate – either as Goodberrys or as Jigsaw.

I too am concerned by Geoffco’s experience at Belconnen. Should anyone have a similar experience at Woden, please don’t hesitate to contact me on cameron.walter@in2itive.com.au, or via the store on 62821144.

Jigsaw, like Goodberrys, is all about fantastic products with fantastic service – anything less is not only unacceptable for you, but unacceptable for us as well.