I am curious to hear if anyone has had any success taking a real estate through the Tribunal and Fair Trading?
We decided to break a 12 month fixed term lease by 6 weeks. Since the moment we told the real estate, we have copped hell from them. They were given 5 weeks’ notice prior to us vacating the property to start re-advertising, and have the place open for inspections multiple times a week. The house was in immaculate condition for each opening.
They wanted us to continue to pay rent for the 6 weeks until our lease was formally expired, and to pay a week’s rent to readvertise, despite the fact that they would have had to start that only 2-3 weeks away anyway. They have since back down on the re-advertising fee once I explained I had contacted the Tenancy Union, and that the Tenancy Act does not allow such costs. Our final inspection was last week, and we passed it – yet they are refused to release the bond. We have since submitted this to the Office of Regulatory Services. They believe they can keep this until a new tenant is found – despite the Tenancy Act not stipulating they can do this.
As well as all of this, they have used scare tactics, threatened us and continue to try and intimidate us. They have contravened at least 8 of the clauses under their code of conduct.
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I have read numerous posts about this particular real estate on here – and want to know if anyone has had success with fair trading and the tribunal, as the more people who have made complaints, the better chances of them investigating.