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Sizzle Bento Blast

By go3zone 30 March 2009 37

I have always been a loyal and devoted customer of Sizzle Bento and adore sushi until my recent experience at their Garema Place store turned me off it completely.

I bought something to eat at the Sizzle Bento store in Garema Place and went to pay for my bill and the manager who works there started yelling at me and accusing me of being in there about three months ago and short changing her after getting very drunk!

Obviously, I was very upset and embarassed about this because not only was she clearly mistaken but she was abusing me and yelling at me in front of all the other customers.

I know she was mistaken because she accussed me of being in there with a child and I don’t have a child and nor do I ever look after any children. Not only that, but I do not drink and up until about a month ago I was living in Sydney and until this horrible experience I had not eaten in Sizzle Bento in Canberra for years!

When I tried to explain all this to the manager she dismissed me in a very hostile tone of voice and still refused to give me my money back. I would strongly advise anyone considering eating at Sizzle Bento to reconsider their options now at the risk of being put through the same thing I was!

What’s Your opinion?


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37 Responses to
Sizzle Bento Blast
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Georges 4:21 pm 27 Jan 10

If it was the same ‘lady’ who gave me similar grief, I have been advised she IS the main person to contact / make the complaint to.

JLawyer 1:49 am 04 Apr 09

go3? I fully understand your situation, but don’t are you sure you understood her correctly? I’ve been going there for a few years and as others have, I’ve noticed her English is not fluent. Did this happen in the last week by any chance? I was there eating at the booth in front of the counter and I saw the incident, but I never heard her mention anything about a child. I’ve never had any bad experiences there and I can’t imagine anyone having a bad experience unless there was something wrong with the customer as she is such a lovely lady! I hope this issue is resolved in the best way for both parties.

reepy 10:28 pm 30 Mar 09

The OP should have just taken some furniture instead of change.

Georges 10:25 pm 30 Mar 09

I was short changed there about 18 months / two years ago. The lady at the till assured me she did not check or appropiately place notes handed over for reference – which I recognised as rediculous cash business practice and my fault for trusting the silly food outlet rabid manager. Never been back, never intend to be back there either. Upside – with many previous enjoyable meals there I never suffered crook food at Sizzle Bento Civic. Thank our lucky starts we don’t live in her country of origin.

Georges 10:18 pm 30 Mar 09

I was short changed there about years ago. The lady at the till assured me she did not check or appropiately place notes handed over for reference – which I immediately recognised as rediculous cash business practice and my fault for trusting a silly food outlet rabid manager. Never been back, never intend to be back there either. Upside – I never suffered untoward food handling probs (crook food) at Sizzle Bento Civic.

astrojax 8:43 pm 30 Mar 09

are these the only other possible scenarios you can imagine? really…

PsydFX 8:12 pm 30 Mar 09

How? Would you bash her? Stand there and scream in her face making a big spectacle of yourself?

Tough!

Spam Box 6:20 pm 30 Mar 09

Don’t sweat it g3, she was way out of line and you have every right to be pissed off. I think you showed remarkable restraint, if it was me, things would have been very different.

go3zone 4:50 pm 30 Mar 09

For argument’s sake, lets say I was some “drunk” that could not remember being in there. First of all, I do not drink. Secondly, I from Sydney and aside from the past two weeks in which I have been on holiday, I haven’t been to Canberra for over 6 months. Thirdly, I did not even know Sizzle Bento sold alcohol!

In addition, even if I was some “drunk” who short changed someone, then that person should have dealt with it appropriately at the time when it allegedly happened and not three months later. This would have overcome the whole problem of mistaken identity and would have been much more professional.

Granny 4:28 pm 30 Mar 09

Oh, please! Unprofessional behaviour in the extreme!

PsydFX 4:11 pm 30 Mar 09

The lady who works there has an exceptional memory, and where I can understand it was embarassing for you, the simplest explanation is that either there is someone who looks very similar to you – or, your a drunk who short changed her, have been caught out, were embarrased about it, and felt like trying to ruin her reputation.

At this stage, given my experiences with her I’m leaning towards the latter.

Granny 3:54 pm 30 Mar 09

I’ve never even been there … and I’d be pretty concerned that she might remember me too!

dosomethinguseful 3:46 pm 30 Mar 09

George said :

I’ve been to Sizzle Bento many times and the management and staff are always very friendly and the food and service great.

Same. She always seems to remember me too.

George 3:32 pm 30 Mar 09

I’ve been to Sizzle Bento many times and the management and staff are always very friendly and the food and service great.

Skidd Marx 2:12 pm 30 Mar 09

There is a lovely restaurant across the road as an alternative to the pretentious Sizzle Bento- “Chicken Gourmet”. Book early to avoid disappointment.

Granny 2:03 pm 30 Mar 09

Not only that, but it would have been exceedingly embarrasssing and unpleasant for all the other customers there trying to enjoy a nice relaxing lunch. Nice ambience that does not make ….

Woody Mann-Caruso 1:38 pm 30 Mar 09

That woman has an awesome memory. It must have been you!

In all seriousness, she does. We’ve been going to SB since it was a hole in the wall back in ’96. Doesn’t matter how long between visits (a bit over a year once) she remembers me, my wife and our kids. We get free miso soup and tea!

Not saying it was you (I’ll state for the record I think it wasn’t), just saying the guy who did rip her off may be your doppleganger.

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