Actew constructs hole in Civic

And there’s still a great big dirty hole, full of dirty water. On ya ACTEW!

I just called ActewAGL faults and told them about it as I was walking past… was this the valve with SV on top of it spraying past the gazebo gift store and running towards the merry-go-round?

There’s still a great big dirty hole there today. Not much of a fix job.

Cheers Kramer, now I know!

Hasn’t it occurred to you that when they’re fixing a leak or fault they don’t have a lot of choice in the location of the hole?

On the money AJ – simple courtesies. BTW the call wasn’t dropped – I hung up knowing that having already enjoyed several minutes of Actew’s muzak, my maximum call rate mobile (usually receive calls only) was ticking over the Telstra donation at a great rate. I figured $4-5 expended trying to do one’s civic duty was enough…so the result was an extreme need to vent – thank you for providing the vehicle.
[rant off]

Now about that hole in Garema…
What are the odds for:
1/ Actew doing a decent job of repaving
2/ The trees karking it due to root damage?

maybe, felix, but surely, as a responsible employee of the government, and coureous citizen, when someone contacts you and tells you that they don’t want to hang on for actew and could you, said resposible employee, pass on a simple message, and not complying, i have a great difficulty in condoning this. how could it be either hard, or outside their implied work role? it is simple discourtesy and this is typical, in my experience, of the ethic of the days in which we live. people are rude and don’t seem to make the effort to understand situations from others’ perspectives enough.

or al could have hung on. good on you for trying…

shall i stop the rant now?

Isn’t Canberra Connect simply a single point of contact (SPOC) that people can use rather than try and figure out what agency/dept/gnome to contact?

Like most large organisations, the SPOC won’t be able to solve or log your call, they’ll put you through to the right agency.

Felix is right…ACTEW possibly let you down dropping the call.

Build a tiny little bridge (call 132281 for a permit) and get over it FFS.

Well **** Hargreaves and **** Canberra Connect then.

[ED (Kramer) – VYBV8nwag your language has successfully tripped the comment filter.]

I have rung Canberra Connect a few times and found them to be very helpful. It’s not their fault that ACTEW phone system dropped out on you.