3 December 2024

Empty shelves at Woolworths a boon for independent supermarkets as warehouse strike continues

| Oliver Jacques
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empty supermarket shelves and full shelves

Woolworths stores across ACT and NSW have empty shelves (left), something that hasn’t impacted Foodworks (right). Photo: Oliver Jacques/Tyson Bennett.

Woolworths stores across the ACT, NSW and Victoria are likely to continue to experience grocery shortages after the supermarket giant failed to re-open a key Melbourne distribution centre on Monday (2 December) when talks broke down with 1500 striking union members.

The United Workers Union, which represents many warehouse workers, launched industrial action over pay and conditions on 21 November. This has disrupted the supply of food and drink to its retail outlets, meaning some Woolworths stores have been unable to stock basic items such as eggs, frozen foods, cold meats and soda water.

Region asked Woolworths when it expected all its retail outlets to be fully stocked again, but it declined to answer.

The supermarket was hopeful that it could re-open its Melbourne distribution centre on Monday, but a workers’ picket prevented this from happening as the strike continues into its 12th day.

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The union began industrial action because it objected to a productivity ‘framework’ introduced in 2023, whereby the company monitors warehouse workers and assesses them on how quickly they can process orders.

“[Our] members … are very clear that while Woolworths’ punitive productivity ‘framework’ is still in play, safety is not being taken seriously by one of the country’s largest private sector employers in one of the most dangerous industries for workers,” union national secretary Tim Kennedy said.

“We have raised it in meetings, and we have raised it on the shop floor: treating workers like robots is unacceptable, and addressing the framework is the first priority of our members.

“The fact we have not reached agreement around this issue after 11 days of strike action suggests one of the country’s largest private sector employers cares more about profits than workers’ safety.”

empty supermarket shelf

The strike has substantially impacted Woolworths stores in Wagga. Photo: Shri Gayathirie Rajen.

A Woolworths spokesperson said the union was being unreasonable.

“The framework being criticised by the union has been developed with safety as an inherent component. The union has asked for no measurable performance rates. Additionally, the framework has never been introduced at two of the distribution centres at which there is currently industrial action taking place,” the spokesperson said.

“The measure of work which sits behind the framework has been developed based on the time it should take a person with reasonable skill, applying reasonable effort, working at a safe and conscientious pace, that can be maintained for the duration of a shift, to complete a task.”

empty supermarket shelves

Woolworths at Wright explaining the empty shelves. Photo: Michelle Kroll.

Rival supermarket Coles and independent outlets such as Foodworks have not been impacted by the strike and continue to trade with fully stocked shelves.

“We’re trading fine. We’ve still got supply flowing into the store, which is great. Nothing’s changed in that regard,” Griffith Foodworks manager Ross Catanzariti said.

“We’re in December, the volumes are creeping up, but we have geared in. We’ve ordered all stock and we have full shelves.

“If Woolworths’ supply is slowing down, eventually that could impact independent and other warehouses, and we’ll have to withdraw more supplies, but at this stage, we can handle it well.”

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Woolworths’ most recent problem began when more than 1500 warehouse workers across three distribution centres in Victoria and one in NSW walked off the job on 21 November, asking the company to come to the table with an improved offer on safety, pay and equity.

In addition to abolishing the ‘framework’, the union also wants to bring all workers up to at least $38 per hour in the first year of a new workplace agreement, with percentage wage increases in following years.

“Workers all over Australia are struggling to survive in the face of more than a decade of wage stagnation compounded by ever-rising prices. The real purchasing power of wages today is lower than it was a decade ago,” Mr Kennedy said.

“Woolworths are squeezing shoppers at the register and workers on pay and conditions while making ever-increasing profits. This is contributing to growing wealth inequality in Australia.

“No one wants to see bare supermarket shelves in the lead-up to Christmas. Woolworths can fix this by coming back to the table and negotiating a fair agreement.”

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I got chased by cops of a member of Woolworths by a family member who I raised a complaint about sexual harassment about ended up tricking my family and I nearly ended up in jail over false claims an example of the pervy nature of staff is if they call a 69 in an aisle it means go and perve on someone in that aisle

Worked for Woolworths for two years did over my pack rate and was consistently hounded by managers telling me I was under managers would give me over time knowing I was going over my hour limit be abusive if i didn’t accept then would be abbusive for me going over hours I launched a sexual harassment complaint one of the managers was family with a cop so I had to watch not only the police but Woolworths trying to stitch me up cops ended up tricking my family over this grudge the whole enterprise is corrupt

Just re-open the warehouse with non-union workers. I’ll bet there are enough people in Melbourne and surrounds looking for work to get it going again.

So replace one group of exploited workers with another. And as ever in the MAGA dumboverse, workers are apparently interchangeable because skills, knowledge, training, expertise and experience don’t exist.

Magical thinking as always.

Trump Derangement Syndrome at every turn. 🤣

Solid comeback Ken…doesn’t change the fact that this MAGA dumboverse “thinking” is still magical and really embarrassingly silly.

I have no sympathy for Woolworths and am on the side of the workers and their union advocating for better work and safety conditions for their members. This includes removing the framework which monitors warehouse staff to assess them on how quickly they can process orders. No-one would work under such conditions nor would they want any of their family members to do so.

Ken M however is advocating for Woolworths to to bring in scab labour! Judging by his regular comments I am not surprised at his support for such action.

The word “scab” is a hideous and grotesque word which has been kicking around for many years and is used to describe strike-breaking non-unionist workers. Scab labour has been used to great effect by both sides of government throughout Australia’s history in many industries including mining, shearing, aviation and stevedoring. It was used controversially and most recently when the Howard government instigated the 1998 waterfront dispute by sending in balaclava hooded thugs and security guards with dogs and mace in the dead of night to crush the maritime union and take control of the wharves. Workers were frogmarched off the wharves and replaced with non-union scabs who were protected by the thugs and security guards.

The whole country mobilised in supporting the sacked workers and their union. It was front page news for weeks and there were pickets and marches throughout the country.

When the fight was over, the stevedoring company was forced into a humiliating backdown, negotiating with the union to take the sacked workers back and sack the scabs!

Yes, Jack, I am against union thuggery. It’s a warehouse. Zero skills required to make over 100k a year and they are still whining. There’s the real reason behind your “cost of living crisis”. Union greed.

Peter Curtis5:04 pm 03 Dec 24

Clearly you have no idea – a lackey of the bosses it seems if you think cost of living is due union greed

I am against union thuggery as well Ken M.

I am also against industry and businesses using greed and thuggery to exploit and diminish worker’s rights no matter the skills or wage level of their employees.

Better standards for workers have been achieved over many years thanks to the union and the hard work of its members who continue to advocate for better working conditions, wages, health and safety conditions. In 2023, 200 Australian workers were killed in work site accidents due to reckless and dangerous business practices.

Any work related death is an an unacceptable level.

I am not sure where Ken M. gets his figures from to claim that these workers are earning over $100K pa but if they are well good on them, all down to the hard work and advocacy of the union movement and its members.

May the unions continue their activism in promoting better working conditions for their members!

“Zero skills required to make over 100k”…no idea what you’re talking about but doesn’t stop you Ken.

Eh, it’s old tech Jack, that’s the problem.
Coles is rolling out massive automated warehouses, one’s up and running in QLD and the NSW one is in commission and scaling up. Within 4 months the regular warehouses here will be closed, with a lot of job losses.

Point being, Woolworths is using superseded tech, and to remain competitive they need to cap the massive labour costs of warehousing.
Starts with actually enforcing the idea of “everyone pulls their weight”, everyone knows who isn’t in a workplace, whether thru idiocy, by being maladroit, being a bludger or – sadly – trying to do a young persons’ job at 55y.o., say.

And it still isn’t going to be enough, robots don’t get paid by the hour.

Woolworths has to do this, and it’s better to have a job – even if performance metrics aren’t just a nice suggestion – than be out of one. Writing’s still on the wall, hopefully those workers do a good job of x-skilling soon.

devils_advocate6:52 pm 03 Dec 24

Lmao

“Union greed”

So when the owners of capital act collectively through their board of directors to suppress wage growth and extract record profits at the expense of consumers, that’s no problem

But the providers of labour act collectively through a union to improve their pay and conditions, and all of a sudden it’s pearl clutching time

Kek

casual full time work there is 300 dollars a week and the work is to crazily hard to justify 300 dollars if you make a complaint they come after you I made a complaint and had the police come after me because the managers sister was a cop and held a grudge ever hear a code 69? It’s staff perving on customers

It’s not 100k it’s 20k casual full time is 48 hours a week 300 dollars week only managers work full time and you would end up getting an injury working full time for money that doesn’t even cover rent If productivity lifts because of tech that’s a good thing though it should also increase wages and working standards problem with these companies is they are putting in efficiency gains the companies are getting more per head per worker yet the workers are working harder and getting less the stores are run on a skeleton crew with not enough staff 38 dollars is reasonable because the job is heavily labour intensive and is about the level of a construction worker with what their expectations are I was into gym very fit I would come home exhausted everyday wondering how I would get through the next day

I am not sure technological advances should give employers the power to exploit their workers and treat them like criminals under fear of dismissal which is what you seem to be suggesting Tk.

Woolworths is a big company with a loyal customer base and like any business, large or small one would expect them to have fair and adequate measures in place in their supermarkets and warehouses to ensure performance objectives are met. These practices are in place in all workplaces including government departments, with line managers and supervisors working supportively and cooperatively alongside employees to ensure everyone receives adequate training, understands their roles and are on track in meeting business objectives and performing their jobs accordingly.

Woolworths is not respecting their employees and treating them like common criminals by implementing monitoring systems to ensure they meet stringent and unreasonable targets. Woolworths workers and their union have already been in negotiations with the company for over seven-months for better pay and conditions, so this action is not unexpected. The company has already lost $50 million in revenue and rising with the dispute currently before the Fair Work Commission.

This will be an outcome I will be watching with interest.

As to a response to your comment on 55yo not being able to do a younger person’s job, where does one start!

LOL
So here we have one person claiming the pay is about 7 bucks an hour pre tax (well below award, which is illegal) and others claiming union greed over inflating the cost of unskilled labour has no impact on prices and the cost of living.

The sooner they automate these jobs, the better.

When you work full time it’s 48 hours they take out sick leave monthly leave and annual leave other payments as well your pay drops and works out about 300 dollars rest of the money goes into your leave casual is under 30 hours works out 400 a week 20k a year it’s why only the managers work full time you cannot work full time unless you are a manager with a decent pay package because it’s not worth it I don’t even think a floor manager gets 100k as you are suggesting

Yes – unfortunately this is the way the world has gone and not many see through it. Most people celebrate billionaires – but why? The system is so skewed. When we all benefit, we all benefit – when we create billionaires, it is from countless others losing out and suffering in a system that they can’t win in. Ultimately, the masses know something is wrong (and start looking for minorities to blame) and we end up with the likes of Trump, who tell people they will change things (but will only make it worse).

devils_advocate4:25 pm 04 Dec 24

Lmao

Large corporate grocery retailers posting record-breaking profits year on year, and bootlicking corporate halfwits claim they are not the primary drivers of inflation

But sure let’s mindlessly parrot the braindead wannabe capitalist approach and blame the workers for wanting a living wage

Absolute top kek

At 400 a week, it sounds like they were over paying.

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