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New-look RiotACT rolls out

By Charlotte Harper 10 August 2016 45

New-look RiotACT on the way

With the Census night experience fresh in everyone’s minds, we felt it was critical to let you know that we were in the process of rolling out a new-look RiotACT. As you can see, we’re most of the way there.

Thanks for all the positive and constructive feedback so far. Once we get through today fixing up cut over issues, we will pull together master list of feedback and share with everyone.

Some data, including user details, is still caught up in the migration process, so please bear with us. We’ll be copying data across in the background for much of the day today (Thursday).

If you have something urgent your want to post or comment on and are not able to log on, please reach out to us via the Contact us link. Things will stabilise during the day.

We are aware that some comments on articles published earlier this month are still en route. They should appear by late morning.

A huge thanks to our hard-working team of tech gurus who worked into the early hours of the morning on this transition from the old to the new, and thank you for your patience during the changeover period.

Once the new site is fully up and running, we’ll post an announcement with more details about the revamp and future directions for the RiotACT.


What’s Your opinion?


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45 Responses to
New-look RiotACT rolls out
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switch 12:18 pm 26 Aug 16

No_Nose said :

rommeldog56 said :

Also, the “archive” that used to be visible for inactive articles at the bottom of the old site was useful, but seems to be absent or not accessible in the new format.

I agree that it was particularly useful. It took me ages and a lot of swearing to locate this thread when I wanted to comment, because it was no longer listed as one of the few that show on the Riotact homepage.

I notice that each category (news, opinion, features etc) has a ‘view all’ button. Maybe the home page could also have one?

Could we just have the old one back? I see absolutely nothing about this “new-look” that is an improvement on the old one. Getting around is harder. I get logged into a page which is not the one I was looking at as a casual observer. Even typing this, I can only see two lines of my reply, not even the whole comment box, without having to scroll the page back. None of this was a problem with the old version. As I said a week ago, “change for change’s sake…”

No_Nose 10:08 am 26 Aug 16

rommeldog56 said :

Also, the “archive” that used to be visible for inactive articles at the bottom of the old site was useful, but seems to be absent or not accessible in the new format.

I agree that it was particularly useful. It took me ages and a lot of swearing to locate this thread when I wanted to comment, because it was no longer listed as one of the few that show on the Riotact homepage.

I notice that each category (news, opinion, features etc) has a ‘view all’ button. Maybe the home page could also have one?

rommeldog56 8:11 am 26 Aug 16

Not all new comments are shown under “Trending” or on the Homepage articles. Especially if they are against older articles. There used to be an icon at the top that showed how many comments were awaiting moderation (I think it was that anyway). If u clicked on that, you could view each comment published post moderation.

That seems to have gone – its a pain if you only view RiotAct once a day or less – because u can not see all moderated comments that have been published since u last looked. Or am I doing something wrong in this new format ??

Also, the “archive” that used to be visible for inactive articles at the bottom of the old site was useful, but seems to be absent or not accessible in the new format.

No_Nose 7:07 am 26 Aug 16

Is there anyway you can make it that when you click on a “Trending” – ‘Recent’ post it automatically goes to the thread page with the most recent post, not the first page of the thread? It’s minor…but annoying.

TuggLife 6:46 pm 16 Aug 16

Stephanie Lopez said :

I moved to Canberra about 6 weeks ago. Everyone at my work raved about the RiotACT.

I think this is important – I used the archive of posts on RiotACT a lot when we moved here, too. It’s good to keep articles on moving to Canberra around, and the promote discussion – it can be repetitive to read about what sort of suburbs/schools/childcares are good, but it creates an excellent repository of information that helps people move to our glorious city! There’s a lot that’s unique about Canberra (or, at least, different from Sydney or Melbourne), and the information on our geography/social history/nightlife helps improve people’s experience of relocating here.

Mordd - IndyMedia 4:13 pm 16 Aug 16

Holden Caulfield said :

In the main I think the new site is an improvement. There will always be a period of transition for regular users who have to re-establish where things are and so on, but it’s clear to see it’s a step forward.

My issue remains with the lack of finesse in the new logo. That’s being picky, though, but it is my job. I’d like to hear the rationale behind the colour change too. I’m certainly not objected to the new blue, but a lot of people have commented on the change and it would be great to understand the reasons for taking that direction.

I agree, usability issues will get ironed out in weeks to come, just be patient with the team, they are reading the comments and I am quite sure we will see some more changes to come to address the most egregious usability issues at the moment.

Also yes, it looks like the Visit Canberra logo in particular.

Also, the login issue appears to be solved, I just nuked my cookies for this site (even though my login was working, just to be sure) and when i logged back in it took me back to this article instead of the admin section like it should!

Holden Caulfield 11:26 am 16 Aug 16

In the main I think the new site is an improvement. There will always be a period of transition for regular users who have to re-establish where things are and so on, but it’s clear to see it’s a step forward.

My issue remains with the lack of finesse in the new logo. That’s being picky, though, but it is my job. I’d like to hear the rationale behind the colour change too. I’m certainly not objected to the new blue, but a lot of people have commented on the change and it would be great to understand the reasons for taking that direction.

realityskin 10:40 am 16 Aug 16

am i here?

pink little birdie 10:27 am 16 Aug 16

No_Nose said :

Now that this topic is more than one page – ( it happened after comment 30), I can’t figure out how to go from page one to page two. For example after posting my last comment I went to page two, wanted to quote something from a previous post, but there is no button/tab to go back a page. So once again I refreshed it, took me back to page 1…but there is no button/tab to get forward to page 2?

Of course, this could just be because I am an idiot!

I had that issue too. Seems to be fixed today and 15 comments per page. Which is super irritating – I hate the new Fairfax comments style which is the same. I read them less now too.

Holden Caulfield 10:19 am 16 Aug 16

Finally able to login again, after following Charlotte’s advice (thank you).

Charlotte Harper 8:32 am 16 Aug 16

Hi all, our tech team have suggested users who are still experiencing issues logging on should try clearing their browser cache/removing riotact cookies. This seems to have addressed 99% of the reported login issues. If you are still having issues after trying that could you please use the Contact us form to let us know, including your username, the time you tried logging in and what browser you are using.

Masquara 7:29 pm 15 Aug 16

I miss Johnboy’s podcasts …

No_Nose 4:57 pm 15 Aug 16

Now that this topic is more than one page – ( it happened after comment 30), I can’t figure out how to go from page one to page two. For example after posting my last comment I went to page two, wanted to quote something from a previous post, but there is no button/tab to go back a page. So once again I refreshed it, took me back to page 1…but there is no button/tab to get forward to page 2?

Of course, this could just be because I am an idiot!

No_Nose 4:52 pm 15 Aug 16

When logging in I am taken straight to the http://the-riotact.com/wp-admin/edit.php page. Is that normal?

I then have to go to the homepage, then to the topic I am interested in…then refresh that topic before it recognises that I am logged in.

Stephanie Lopez 4:09 pm 15 Aug 16

I moved to Canberra about 6 weeks ago. Everyone at my work raved about the RiotACT. I had a look but didn’t like the fact I couldn’t read the site on mobile, so didn’t visit the site regularly.

I’m so glad it is now mobile friendly. I like the bright new look. The yellow and black was so dated!

switch 3:41 pm 15 Aug 16

Change for change’s sake. Now way too spread out. Fonts are awful.

And why are the images on the front page stretched horizontally?

KentFitch 12:17 pm 15 Aug 16

Only strong feeling I have is the lower-contrast rendering of the comments, making them difficult to read for people with poorer eyesight. See https://www.nngroup.com/articles/low-contrast/ and http://contrastrebellion.com/

Nightshade 10:12 pm 14 Aug 16

I find the new layout too spread out. I usually look first at the Trending Now column on the right of the screen. The top 6 or so topics used to be visible without scrolling – now with so many comments shown for each topic, only the first topic can be seen. The homepage as a whole looks cluttered and random.

I’d also like to mention that the comments have always been a big part of Riot Act, but since the change in ownership several years ago, the approval time for new comments has greatly increased. I visit the site much less frequently than I used to because it takes so long for something new to appear.

nothappyjan 4:56 pm 14 Aug 16

TuggLife said :

Charlotte Harper said :

gooterz said :

Where is all the yellow……….

Will you miss it?

The new blue logo is a bit generic, and the pun in the title is lost. I like the mobile-friendly design, though, and it’s working perfectly for me so far – great job!

Agree, pun gone, and me too blue wastes the capital of the previous logo, and yeah bring back the Monday parking fails.

Garfield 11:04 pm 13 Aug 16

It seems to me that there will now be many fewer articles per page, meaning more scrolling. Does each and every story need its little photo included? They seem to be the main culprit in taking up the extra space. How about limiting the photos to just the first line or two under the big picture?

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