Police Survey

I got the survey (I don’t live in Aranda, BTW). Special G is right – it was probably the most lengthy, ineptly designed and poorly worded survey I’ve ever seen. A first year psyc student could have done a better job.

No, I didn’t complete it and send it back. I would have taken ages.

I was speaking with my parents the other day who live in Aranda. They were telling me that some ANU researchers are doing a survey using Aranda as the data collection suburb on attitudes/perceptions towards Police.

They said it was a lengthy survey with a whole bunch of badly worded questions. One of the questions focused on numbers of Police walking the suburb streets. (How many Police do they think are out there.) Response time on foot wouldn’t be too flash I would think.

Does anyone know more about this survey?

Thanks TAD…I guess I was right, it does look very wanky… I guess no-one would really know if the satsfaction numbers were doctored. I’d love the questions to see if they’re skewed to get the desired answers.

My friend got this survey a day or so after that rapist was caught, so she gave them good responses. I wish they’d ring me!

Its all part of the purchase agreement between the AFP and ACT Govt.

From the AFP website “The AFP has a strong focus on client satisfaction as one of the organisations key performance indicators (KPI’s). The AFP engages a quality external provider to undertake an annual client satisfaction survey. The AFP has undertaken client surveys since 1999 as a means of measuring the organisation’s performance and as a very important component of the AFP’s continuous improvement processes by providing independent and confidential client perspectives and feedback on a range of AFP performance issues. The AFP achieved an overall level of 94% client satisfaction for the 2004 calendar year. The result demonstrates a strong level of consistent performance and is marginally higher than the 92% result from the previous 2003 calendar year. Whilst the result is very good, a range of underlying observations and components are further examined to ensure a continuous improvement approach is adopted and learning outcomes are shared across all areas of the AFP”

For what it’s worth, having an unlisted phone number wont stop you from getting survey calls, especially from places like Neilson.

They have a range of strategies for getting people who aren’t in the phone book (so they don’t have an unbiased sample), but one is picking a random number from the phone book, and incrementing it by one digit, to try and include some unlisted numbers.