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Canberra’s Best Bike Shops

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Canberra's Best Bike Shops

Whether you ride for fun or have a serious passion for cycling, finding a bike shop you can trust is incredibly important.

When you’re buying a new bike, purchasing gear, or getting your current bike serviced, you want to be sure you’re getting the best possible bike shop experience. That’s why we have read through your feedback and collated a list of the top 5 bike shops in Canberra.

Have a read, and if you don’t agree with our list, let us know in the comments below.

Let’s get right to it.

What Makes a Great Bike Shop?

A fantastic bike shop can improve your ride quality and the longevity of your bike and peripheral equipment.
So, what should you be looking for in your next go-to bike shop? Here’s what we think:

  • Knowledgeable. Staff at the best bike shops know the ins and outs of cycling. They can recommend the best bike for your needs. And, they can perform comprehensive services and repairs on your bike.
  • Affordable. We don’t mean cheap as chips, but the best bike shops in Canberra are reasonably priced.
  • Passionate. If you’re a passionate cyclist, you should be able to share that passion with the staff at your chosen bike shop. Organised rides and other group activities make the experience even better.
  • Reliable. You drop your bike off for a service and have a fantastic experience. Six months down the track, you get another service. This time, it’s rubbish. Excellent bike shops are consistent and reliable.
  • Well-stocked. Great bike shops offer an extensive range of brands, gear, and other cycling equipment.

The Top 5 Canberra Bike Shops According to You

RiotACT’s editorial team has combed through 19 years of on-site comments to compile a list of the most recommended businesses according to you.

To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on RiotACT and maintain a minimum average of 4/5 stars on both Google and Facebook reviews.

Onya Bike

With stores in Civic and Belconnen, they also have a newer flagship showroom in Woden. If you like Giant, that’s their specialty. They also provide servicing, as well as suspension, wheel build and bike fitting. Corey Bacon gave them a glowing review on Facebook, commenting “Best damn bicycle shop in Canberra. Service is 1st class, the staff are very helpful and want to be there and they have everything you need and if they don’t they will get it.

Cycle City

Operating since 1975 they’ve been around longer than most, they recently relocated to their new three-level store in Fyshwick which stocks a large range of bikes, clothing and accessories. They also have a full on-site workshop which offers bike servicing, repairs and restoration. Rioter WalkTheWalk was happy with their experience commenting “Great service and reasonable prices.

The Cyclery

Located in Fyshwick, their industrial warehouse-style shop stocks a huge range of bikes and frames, components, accessories, wheels, tubes, tyres and apparel. They also offer a fitting service which matches your unique anatomy to your bike setup. In his Google review, Kevin Slattery said he thinks they’re “The best bike shop in Canberra. The staff are helpful and know their stuff when it comes to getting the right bike and set up.

Goodspeed Bicycle Company

Bicycle manufacturer that has been operating since 2012. Their four signature model steel frames are all designed and hand built in Australia and available through a small network of workshops and mechanics. Luke Miller gave them a great review on Facebook, saying “Myles was very approachable, friendly and knowledgeable. He was more than willing and happy to answer all the questions I had. The bike feels great after the service he performed…

Ride Shop

Based in Braddon, they stock bikes from brands like Avanti, Cannondale, Malvern Star and Trek and components from Avid, Campagnolo, Fox, Shimano and Sram. They’re also an authorised Campagnolo pro shop. They’re a favourite among Rioters, with comments like “…good service and good range of bikes from MTBs to commuters to high-end road bikes” (Felix the Cat) and “friendly and knowledgeable, willing to offer to go out of their way, great servicing” (Dreaded Lurgee).

Who did you pick?

Thanks to our commentators who have provided insightful feedback on the best and worst Canberra Bike Shops.

If you believe we have got it wrong, please let us know.

Please comment below detailing your experience with Canberra based Bike Shops. Who would you recommend? Who would you use again? Who would you steer clear of?


What's Your Opinion?


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54 Responses to Canberra’s Best Bike Shops
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someoneelse someoneelse 1:34 pm 29 Jan 14

Recent experiences of “The Cyclery” have plummeted their dwindling stock of reputation for me.
A neighbour was attempting to build a bike for cycling around the lake , and received advice from the Cyclery about wheels he should buy. I do think he brought in a picture of a 2008 team replica bike, and of the next tier down. So they set him up with a set of top-of-the-line 26″ MTB wheels Crossmax SLR when a much lower spec would do, and then charged him $2000!!! So aside from not understanding what he wanted – or perhaps they did understand and were happy to milk him as another sucker – they charged him about $500 more than other local bike shops would (Bike Exchange search found them for RRP $1548 in Sydney, not on sale). The same wheels can be had on EBay for $800USD plus USD$80 shipping, which is an unfair comparison considering the support LBS can give, and my neighbour had no idea how to install them.

I am boycotting The Cyclery for buying bikes and parts (and not just based on this experience). On the plus side the workshop guys at The Cyclery Braddon/City are brilliant and really know their stuff.

If you want to buy Specialised or Cannondale you don’t have a lot of choice in the ACT – but the cost savings of buying one in Sydney or Melbourne offset an airfare, hotel, transfer and dinner!

Solidarity Solidarity 4:28 pm 14 Dec 11

WalkTheTalk said :

+1 for ACT Bicycle Superstore sucking. Had my MTB serviced there last month because they had a spot available (for ‘Onya’ at Tuggy’s I had to wait a week – should have got the hint!);
– standard service $20 more than ‘Onya’,
– extra costs not advised before being undertaken,
– not rung when bike was ready,
– SERVICE NOT DONE PROPERLY – MASSIVE VIBRATION / RUBBING through brakes.
– Prices for accessories are too steep.

+1 for the guys at ‘Cycle City’ Lyneham – forgot about them when I was looking to get bike serviced. Great service and reasonable prices.

Also heard good things about ‘Maladjusted’.

You pay… to service a bloody pushbike?

AlsMojo AlsMojo 3:56 pm 14 Dec 11

Best bike shop… easy… http://www.chainreactioncycles.com

bikerider bikerider 10:32 am 12 Jun 10

hi Jim i know you mean well but the only way is to go to the bike shops with a questionaire. but you need to look like you are a customer sp they do not pretend and then check prices etc i know as i own a shop but will not rate it for you as you will need to that.
bikerider

Mike Bessenger Mike Bessenger 10:17 am 19 Jan 10

Another vote for Cycle Surgery in Florey.
For a small shop, they carry a load of stock. I’d say there range is bigger and than most of the large shops.
Best of all is the pricing, I bought a full groupset and they matched online prices.

WalkTheTalk WalkTheTalk 7:18 pm 16 Jan 10

+1 for ACT Bicycle Superstore sucking. Had my MTB serviced there last month because they had a spot available (for ‘Onya’ at Tuggy’s I had to wait a week – should have got the hint!);
– standard service $20 more than ‘Onya’,
– extra costs not advised before being undertaken,
– not rung when bike was ready,
– SERVICE NOT DONE PROPERLY – MASSIVE VIBRATION / RUBBING through brakes.
– Prices for accessories are too steep.

+1 for the guys at ‘Cycle City’ Lyneham – forgot about them when I was looking to get bike serviced. Great service and reasonable prices.

Also heard good things about ‘Maladjusted’.

KB1971 KB1971 10:14 am 13 Jan 10

Just an edit to my original post (#46) I actually ude the Ride Shop, not the Bike Shed.

toriness toriness 9:55 pm 12 Jan 10

i just picked up my MTB from a service at cycle city in lyneham (at the servo) yesterday and my much-loved (not schmancy or $$) shogun is as good as new. and i shamefully had not had it serviced or looked at since i bought it in 2000 (i have only been it regularly for a couple of years now) – a full service plus some recommended replacements of all the cabling and i needed the front brake replaced (busted) – $150 total and it was ready in a day. i thought that was pretty good myself. the guys there are really friendly too.

KB1971 KB1971 2:28 pm 12 Jan 10

Clown Killer said :

As far as Lonsdale Street Cyclery is concered, what put me off most was the fact that when asked directly whether or not there were issues with particular components and their failure rates they lied to me – it was enough for me to not consider spending money there

I too have had an offputting experience with them (apart from the fact that they seem dearer than anyone else).

When I decided to take up cycling again my poor old Specialised Hard Rock started to heve some issues with spokes on the rear wheels. Thats fine, i know they are a consumable & my bike was not the high spec model when it was produced.

Anayway I took it to the workshop for repair only to be berrated because my bike was “crap” & wasnt worth fixing because it wasnt specced with Shimano gear. Ok, all I wanted was a spoke repair.

Henry a kambah cycles is the go for mainstream stuff. Otherise I have used the bike Shed in Baddon for my Avanti Giro.

Clown Killer Clown Killer 11:04 am 12 Jan 10

I’m with you on the K-Mart and Big W bikes Niftydog, although I would argue that they can function properly as a bike once yhey’ve been stripped down to individual components and then rebuilt by a competent mechanic. You’d probably have to replace a few things like cables and cable sheaths and possibly brake pads but they can be made to work – the issue is that the cost of that would probably be in the order of $300-400 so you’d have to ask yourself whether or not it would simply be easier to get at basic entry level bike for $600-800 that was properly built up and had a basic suite of good components.

niftydog niftydog 9:52 am 12 Jan 10

Clown Killer said :

…massive companies churning out tens of thousands if not hundreds of thousands of bikes
…when asked directly whether or not there were issues with particular components and their failure rates they lied to me

For sure, I get that, heck, I’d love a custom Baum! But I bet for every bike Cannondale or Scott make, Giant makes 20 or more, yet they compete in the same market.

I get that kind of issue at all kinds of shops – where you ask them a question and they don’t really know the answer so they make something up that’s supposed to placate you. That’s where the whole rapport thing comes into it I guess – when you’re more than just some guy who’s walked in off the street they’ll take more time with you. Kinda sad in a way, but it’s just how it is.

I don’t wanna sound like a snob here, ’cause I’m not, honestly! (Up until a year ago I rode a Shogun.) But K-mart and Big W bikes??!! ZOMG!! Ever wondered why they won’t let you ride them before buying? Two reasons: they’re assembled by clueless teenagers and compared to even the cheapest ‘bike shop’ bike they are atrocious to ride and maintain. A bad bike, badly maintained is likely to turn the owner off cycling for good. You might even get one with “Shimano gears” – but just try looking up your “Shimano gears” on the Shimano website!

Special G Special G 8:29 am 12 Jan 10

I have the Kmart trailer as well. Works great with both kids in it. I have never had any complaint re the seat straps and the bumps are fun (1 in the back). The bumps become a bit of a problem when I have both in the back and they are tired after the park, as their helmets bump together which causes a bit of friction.

I got a piece of conduit and made a handle for it as well so I can drag it around the markets and shops easily.

Each bike is a make up of different brands. Frame, shocks, running gear, brakes, seat, handlebars. If you don’t like something change it.

A $60 bike tool kit will enable you to rebuld most bikes completely. Get a milk crate to sit on and do some tinkering. Get a mate to show you what you need to do or do a course. This will save you most servicing costs and leave the bike shops for the more serious issues.

H1NG0 H1NG0 8:19 am 12 Jan 10

Well I spent bugger all, had it for 3 years now and I have never had a problem with it. If it craps out, who cares, I only spent close to $200 on it. Its not like I’m climbing pikes peak.

Pandanus77 Pandanus77 11:21 pm 11 Jan 10

I’d recommend buying a good quality child buggy second hand. We ended up with two, one for the road (kids are now well and truly grown out of it) and the other I converted to ski’s. Towed the rug rats around the cross country trails or just snow shoed with them in tow when we needed to get out into the fresh air. They are now tucked away in the shed while we decide if we want to keep them. One is a Winchester original and the other is a Lil’ Trooper by Kool Stride. Both are chrome-moly frame construction and have proved to be extremely durable. I’d recommend both brands.

For bike shops, Londsdale Street Cyclery have sold me and serviced my bikes for over 15 years now and I’m happy to recommend them. Price wise I think that they are comparable to most of the shops around town. As I live south side I also use the bike shed in Phillip and they’ve been great. They’ll do special order for parts etc and their prices are also competitive. Onya bike at Phillip sucks but Onya bike at Fyshwick is up there with the best.

damien haas damien haas 4:11 pm 11 Jan 10

A good friend of mine ran a chain of bike shops in melbourne, and i was there when he started out back in the late 80’s and spent many hours behind the counter. he would service any bike that came in, but was scathing about the target/kmart bikes. too often the components were inferior and required replacing, which led to sticker shock. he would not let an unsafe bike out of his shop.

he also hated the fact that people brought the cheap kmart bike attitude to his shop – i spent x dollars, therefore i expect cheap servicing. he would simply ask them to take the bike back to kmart for a service. a bike bought at a local bike shop is likely to have better quality components, that arent likely to fail or need replacing as quickly as the cheap bikes on sale at the large retail chains. a lot of people dont see that when they look at the ads before xmas.

H1NG0 H1NG0 3:53 pm 11 Jan 10

I was once looking at buying a mountain bike and when to the bike store in Gungahlin, I think it is called the Bike Shed. They seemed pretty disinterested but at least they told me what size bike would suit a person of my height. Then they told me they had no bikes big enough and didn’t seem to keen on getting me one. Maybe its my lack of lycra but I moved along. I walked over to Big W and bought one instead. They seemed to have better range of bikes at a fraction of the cost. I have no problems with a bit of assembly.

Grrrr Grrrr 3:12 pm 11 Jan 10

DIY. (The servicing, not the trailer bit.)

Are you the slightest bit handy? If the brakes need tightening, the gears need sorting, a pedal is loose .. fix it yourself. A $60 bike toolkit will give you most of the tools you need to replace brake pads / chain / cassette / tyre / pedals, true your rims, etcetc. If you need something trickier like a new headset installed, sure, take it to a shop.

Jim Jones Jim Jones 2:51 pm 11 Jan 10

CHW said :

RE the padding for little bums – I had a jogger pram for a couple of offspring; found that if you go to the Queanbeyan sheepskin tannery guy and get a couple of thick skins, you can measure out the harness placement and cut slots to allow you to undo and insert the straps through the sheepskin, then redo the straps.

You don’t want a pillow shifting through the journey, and the sheepskins provide great padding, just run them through the wash when they get biscuit crumbs/sultanas/icecream dripping on them.

If you can’t find skins that are thick enough, just double up on the skins eg: two skins per seat. They were about $70 ea last time I did that, but they last well past the needed usage, and now in their retirement are keeping the dogs/cats comfy in their beds.

That’s awesome. Thanks so much. I’d already organised to use some pram liner stuff as extra padding (the pads that go through over the arm harness straps and the like), but that just sounds perfect: extra padding that is warm in winter, cool in summer, and washable.

Clown Killer Clown Killer 1:59 pm 11 Jan 10

Nothing sinister intended niftydog. It could be a brand percention thing though. Cannondale, Scott etc. are massive companies churning out tens of thousands if not hundreds of thousands of bikes – they build bikes to a range of price points in the market, but in my book simply having a bike on the shop floor with an expensive price tag is by no means ‘high end’.

As far as Lonsdale Street Cyclery is concered, what put me off most was the fact that when asked directly whether or not there were issues with particular components and their failure rates they lied to me – it was enough for me to not consider spending money there

niftydog niftydog 12:42 pm 11 Jan 10

Clown Killer said :

They stock a range of fairly mediocre brands (Cannondale, Merrida etc)…

I don’t believe they stock Merida, and there’s plenty of people who’d disagree with you about Cannondale, Pivot and Scott being mediocre. But hey, maybe “brand perception” goes a long way to explaining why opinions are so varied on this topic.

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