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Canberra’s Best Bike Shops

By Emily Morris 10 August 2017 54

Canberra's Best Bike Shops
This has been updated for August 2017 

Whether you ride for fun or have a serious passion for cycling, finding a bike shop you can trust is incredibly important.

When you’re buying a new bike, purchasing gear, or getting your current bike serviced, you want to be sure you’re getting the best possible bike shop experience. That’s why we have read through your feedback and collated a list of the top 4 bike shops in Canberra.

Have a read, and if you don’t agree with our list, let us know in the comments below.

Let’s get right to it.

What Makes a Great Bike Shop?

A fantastic bike shop can improve your ride quality and the longevity of your bike and peripheral equipment.
So, what should you be looking for in your next go-to bike shop? Here’s what we think:

  • Knowledgeable. Staff at the best bike shops know the ins and outs of cycling. They can recommend the best bike for your needs. And, they can perform comprehensive services and repairs on your bike.
  • Affordable. We don’t mean cheap as chips, but the best bike shops in Canberra are reasonably priced. 
  • Passionate. If you’re a passionate cyclist, you should be able to share that passion with the staff at your chosen bike shop. Organised rides and other group activities make the experience even better.
  • Reliable. You drop your bike off for a service and have a fantastic experience. Six months down the track, you get another service. This time, it’s rubbish. Excellent bike shops are consistent and reliable.
  • Well-stocked. Great bike shops offer an extensive range of brands, gear, and other cycling equipment.

The Top 4 Canberra Bike Shops According to You

We’ve considered your feedback and put together this list of the top 4 bike shops in Canberra.

Onya Civic

Onya Civic was a top contender among our commenters. This reliable bike shop features a huge showroom, a fully equipped workshop, and a well-stocked inventory. They specialise in Giant bikes, so if you have one or are interested in purchasing one, Onya Civic could be the bike shop for you.

In addition to their quality services, Onya Civic prides itself on its community involvement. The team supports local ride clubs and facilitates organised trips as often as possible. 

Our commenters were particularly impressed with their customer service. Takahe wrote, “I have had really helpful and non-pushy service at Onya in Civic.” And, commenter robwoozle wrote, “A while ago I was looking for a new mountain bike. I wandered into Onya Bike in Civic, and they had to be the friendliest folks I’ve encountered in a bike shop in ages. They were interested in my riding, my budget and other bikes I’d looked at.”

Ride Shop

For nearly 15 years, Ride Shop has supported the cycling community in Canberra and surrounding areas. Customer satisfaction is their number one priority, and they happily welcome riders at all stages into their store.
Tim, the owner, and his staff share a passion for all things bike related. They stock an incredible range of both TREK and CANNONDALE branded bikes and offer comprehensive bicycle servicing. The team go above and beyond to find their customers the ideal bike.

One of our commenters, Dreaded_Lurgee, summed up their experience with Ride Shop. “Ride Shop in Braddon is my fave overall,” she wrote. “Friendly and knowledgeable, willing to offer to go out of their way, great servicing.”

The Cyclery

If you are a serious rider, The Cyclery could be the Canberra bike shop for you. The staff are incredibly knowledgeable, the bikes are high end, and the servicing is executed professionally.

In addition to selling top-tier bicycles, The Cyclery offers organised group rides, bike hire, a fully-equipped workshop, and Body Geometry FIT, a process that can help you become the best rider you can be.

Our commenter, niftydog, praised The Cyclery for their educated staff: “For extremely knowledgeable sales people and excellent advice, Lonsdale St Cyclery cannot be beaten.” Niftydog also shared some valuable insider advice, “There is a price premium, but they will reward customer loyalty with discounts that even out the prices.”

Cycle Surgery

Although a relatively small shop, Cycle Surgery is a fantastic option if you want the most bang for your buck.
Cycle Surgery is particularly good for repairs and servicing. One commenter, robbiem, said, “I can highly recommend Simon at Cycle Surgery in Florey.” Another, Mike_Bessenger, wrote, “For a small shop, they carry a load of stock. I’d say their range is bigger and than most of the large shops. Best of all is the pricing, I bought a full groupset and they matched online prices.”

Which One Will You Pick?

Have you had experience with any of these bike shops?

Which is your favourite? Let us know in the comments down below.

What’s Your opinion?


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54 Responses to
Canberra’s Best Bike Shops
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someoneelse 1:34 pm 29 Jan 14

Recent experiences of “The Cyclery” have plummeted their dwindling stock of reputation for me.
A neighbour was attempting to build a bike for cycling around the lake , and received advice from the Cyclery about wheels he should buy. I do think he brought in a picture of a 2008 team replica bike, and of the next tier down. So they set him up with a set of top-of-the-line 26″ MTB wheels Crossmax SLR when a much lower spec would do, and then charged him $2000!!! So aside from not understanding what he wanted – or perhaps they did understand and were happy to milk him as another sucker – they charged him about $500 more than other local bike shops would (Bike Exchange search found them for RRP $1548 in Sydney, not on sale). The same wheels can be had on EBay for $800USD plus USD$80 shipping, which is an unfair comparison considering the support LBS can give, and my neighbour had no idea how to install them.

I am boycotting The Cyclery for buying bikes and parts (and not just based on this experience). On the plus side the workshop guys at The Cyclery Braddon/City are brilliant and really know their stuff.

If you want to buy Specialised or Cannondale you don’t have a lot of choice in the ACT – but the cost savings of buying one in Sydney or Melbourne offset an airfare, hotel, transfer and dinner!

Solidarity 4:28 pm 14 Dec 11

WalkTheTalk said :

+1 for ACT Bicycle Superstore sucking. Had my MTB serviced there last month because they had a spot available (for ‘Onya’ at Tuggy’s I had to wait a week – should have got the hint!);
– standard service $20 more than ‘Onya’,
– extra costs not advised before being undertaken,
– not rung when bike was ready,
– SERVICE NOT DONE PROPERLY – MASSIVE VIBRATION / RUBBING through brakes.
– Prices for accessories are too steep.

+1 for the guys at ‘Cycle City’ Lyneham – forgot about them when I was looking to get bike serviced. Great service and reasonable prices.

Also heard good things about ‘Maladjusted’.

You pay… to service a bloody pushbike?

AlsMojo 3:56 pm 14 Dec 11

Best bike shop… easy… http://www.chainreactioncycles.com

bikerider 10:32 am 12 Jun 10

hi Jim i know you mean well but the only way is to go to the bike shops with a questionaire. but you need to look like you are a customer sp they do not pretend and then check prices etc i know as i own a shop but will not rate it for you as you will need to that.
bikerider

Mike Bessenger 10:17 am 19 Jan 10

Another vote for Cycle Surgery in Florey.
For a small shop, they carry a load of stock. I’d say there range is bigger and than most of the large shops.
Best of all is the pricing, I bought a full groupset and they matched online prices.

WalkTheTalk 7:18 pm 16 Jan 10

+1 for ACT Bicycle Superstore sucking. Had my MTB serviced there last month because they had a spot available (for ‘Onya’ at Tuggy’s I had to wait a week – should have got the hint!);
– standard service $20 more than ‘Onya’,
– extra costs not advised before being undertaken,
– not rung when bike was ready,
– SERVICE NOT DONE PROPERLY – MASSIVE VIBRATION / RUBBING through brakes.
– Prices for accessories are too steep.

+1 for the guys at ‘Cycle City’ Lyneham – forgot about them when I was looking to get bike serviced. Great service and reasonable prices.

Also heard good things about ‘Maladjusted’.

KB1971 10:14 am 13 Jan 10

Just an edit to my original post (#46) I actually ude the Ride Shop, not the Bike Shed.

toriness 9:55 pm 12 Jan 10

i just picked up my MTB from a service at cycle city in lyneham (at the servo) yesterday and my much-loved (not schmancy or $$) shogun is as good as new. and i shamefully had not had it serviced or looked at since i bought it in 2000 (i have only been it regularly for a couple of years now) – a full service plus some recommended replacements of all the cabling and i needed the front brake replaced (busted) – $150 total and it was ready in a day. i thought that was pretty good myself. the guys there are really friendly too.

KB1971 2:28 pm 12 Jan 10

Clown Killer said :

As far as Lonsdale Street Cyclery is concered, what put me off most was the fact that when asked directly whether or not there were issues with particular components and their failure rates they lied to me – it was enough for me to not consider spending money there

I too have had an offputting experience with them (apart from the fact that they seem dearer than anyone else).

When I decided to take up cycling again my poor old Specialised Hard Rock started to heve some issues with spokes on the rear wheels. Thats fine, i know they are a consumable & my bike was not the high spec model when it was produced.

Anayway I took it to the workshop for repair only to be berrated because my bike was “crap” & wasnt worth fixing because it wasnt specced with Shimano gear. Ok, all I wanted was a spoke repair.

Henry a kambah cycles is the go for mainstream stuff. Otherise I have used the bike Shed in Baddon for my Avanti Giro.

Clown Killer 11:04 am 12 Jan 10

I’m with you on the K-Mart and Big W bikes Niftydog, although I would argue that they can function properly as a bike once yhey’ve been stripped down to individual components and then rebuilt by a competent mechanic. You’d probably have to replace a few things like cables and cable sheaths and possibly brake pads but they can be made to work – the issue is that the cost of that would probably be in the order of $300-400 so you’d have to ask yourself whether or not it would simply be easier to get at basic entry level bike for $600-800 that was properly built up and had a basic suite of good components.

niftydog 9:52 am 12 Jan 10

Clown Killer said :

…massive companies churning out tens of thousands if not hundreds of thousands of bikes
…when asked directly whether or not there were issues with particular components and their failure rates they lied to me

For sure, I get that, heck, I’d love a custom Baum! But I bet for every bike Cannondale or Scott make, Giant makes 20 or more, yet they compete in the same market.

I get that kind of issue at all kinds of shops – where you ask them a question and they don’t really know the answer so they make something up that’s supposed to placate you. That’s where the whole rapport thing comes into it I guess – when you’re more than just some guy who’s walked in off the street they’ll take more time with you. Kinda sad in a way, but it’s just how it is.

I don’t wanna sound like a snob here, ’cause I’m not, honestly! (Up until a year ago I rode a Shogun.) But K-mart and Big W bikes??!! ZOMG!! Ever wondered why they won’t let you ride them before buying? Two reasons: they’re assembled by clueless teenagers and compared to even the cheapest ‘bike shop’ bike they are atrocious to ride and maintain. A bad bike, badly maintained is likely to turn the owner off cycling for good. You might even get one with “Shimano gears” – but just try looking up your “Shimano gears” on the Shimano website!

Special G 8:29 am 12 Jan 10

I have the Kmart trailer as well. Works great with both kids in it. I have never had any complaint re the seat straps and the bumps are fun (1 in the back). The bumps become a bit of a problem when I have both in the back and they are tired after the park, as their helmets bump together which causes a bit of friction.

I got a piece of conduit and made a handle for it as well so I can drag it around the markets and shops easily.

Each bike is a make up of different brands. Frame, shocks, running gear, brakes, seat, handlebars. If you don’t like something change it.

A $60 bike tool kit will enable you to rebuld most bikes completely. Get a milk crate to sit on and do some tinkering. Get a mate to show you what you need to do or do a course. This will save you most servicing costs and leave the bike shops for the more serious issues.

H1NG0 8:19 am 12 Jan 10

Well I spent bugger all, had it for 3 years now and I have never had a problem with it. If it craps out, who cares, I only spent close to $200 on it. Its not like I’m climbing pikes peak.

Pandanus77 11:21 pm 11 Jan 10

I’d recommend buying a good quality child buggy second hand. We ended up with two, one for the road (kids are now well and truly grown out of it) and the other I converted to ski’s. Towed the rug rats around the cross country trails or just snow shoed with them in tow when we needed to get out into the fresh air. They are now tucked away in the shed while we decide if we want to keep them. One is a Winchester original and the other is a Lil’ Trooper by Kool Stride. Both are chrome-moly frame construction and have proved to be extremely durable. I’d recommend both brands.

For bike shops, Londsdale Street Cyclery have sold me and serviced my bikes for over 15 years now and I’m happy to recommend them. Price wise I think that they are comparable to most of the shops around town. As I live south side I also use the bike shed in Phillip and they’ve been great. They’ll do special order for parts etc and their prices are also competitive. Onya bike at Phillip sucks but Onya bike at Fyshwick is up there with the best.

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