The best mobile phone repair services in Canberra

mobile phone repairer

Where are the best mobile phone repair services in Canberra? Photo: File.

In this day and age, we can’t live without our mobile phones. So, if yours breaks, you’ll want to get it fixed as soon as possible.

Unfortunately, finding a mobile phone repair service that’s both reliable and affordable is no easy task. In fact, many of us have had experience with shoddy repair jobs that cost an arm and a leg and just don’t last.

To help you on your search, we’ve done a little snooping and come up with this list of a few things you should look out for in a great mobile phone repair service, as well as a guide to the best ones in Canberra.

What makes a great mobile phone repair service?

Not sure what you’re looking for in a mobile phone repair service? Here are a few starting points:

  • Specialist technicians. Smartphones and tablets are complex electronics that require expertise. Look for a mobile phone repair company that’s run by technicians with real knowledge and experience.
  • Affordable services. No one wants to overpay for a service. The best mobile repair services in Canberra are affordable.
  • Fast turnaround. Like we mentioned above, most of us can’t live without our phones for long. You want a repair service with a quick turnaround – guaranteed.
  • Long-lasting repairs. What’s the point of getting your phone repaired if it’s only going to break a few months down the track?
  • Great customer service. You should feel comfortable and confident in your technician’s ability to make the necessary repairs. You should also feel like you can approach them with any questions or concerns.

The best mobile phone repair services in Canberra

RiotACT’s editorial team has combed through 20 years of on-site comments to compile a list of the most recommended businesses according to you.

To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on RiotACT and maintain a minimum average of 4/5 stars on both Google and Facebook reviews.


iFixPhones promises hassle free service and competitive pricing for all repairs, and go the extra mile for your convenience by offering a free quote, a 30-minute guarantee on most iPhone repairs, free pick-up and delivery service across Canberra, and a 6-month warranty on all repairs.

See what Facebook user Maddie Jane Davis had to say about their experience with iFixPhones in this review, “I could not recommend Louie enough, he was incredibly fast with the repair of iPhone 6 Plus and worked out a time that best suited me as quickly as possible. Great customer service, 5 out of 5 stars. Thank you for your expertise and knowledge and extra advice!”  

Express Phone Repairs

Express Phone Repairs promises fast results and total convenience. They’ll come out to your home or office and pick up your phone for you – no need to leave the house! The technicians at Express Phone Repairs can troubleshoot and fix all issues affecting smartphones and tablets from all major manufacturers. What’s more, they also do carrier unlocking, so that you can secure a better mobile phone plan.

As Google reviewer Abdul Saeed Thaheem writes, 5 stars. One of the most reliable, professional and friendly team. Fast and great service. Thanks for your help!”

Mobile Experts

Mobile Experts provide door-to-door repair services at a customer’s home, office or school. Highly trained technicians offer fast 30-minute repairs, where possible, and a six-month warranty on repairs. Services include broken screen, back glass and battery replacements, as well as charging problems and liquid damage repairs.

Joseph Marshan wrote on Google, “Got my Pixel 4 screen fixed in less than an hour … charged me $150 less than another repair company. Comes with six-month warranty …”

Seki Gadgets

Seki Gadgets takes the headache out of broken phone repairs, offering fast service, quality parts, an experienced team and no hidden charges. The company is a third-party repairer of iPhone, Samsung plus all other major brands of mobile phones, laptops, tablets and desktop computers. Express repair services are offered and all repairs have a 180-day limited parts and labour warranty.

On Google, Aditya Dwivedit wrote, “Great value-for-money and also provided good tips to extend and maintain my old phone’s life.”


The team behind Happy Tel understand just how important your mobile device is in your personal and business life. That’s why they work hard to make the repair experience quick, easy, and reliable. Incredibly, the technicians at Happy Tel repair more than 2,500 mobile phones across the country each and every day.

Belinda Crooks, writes in their Google review, It was hard to hear as the speaker in my phone had got lots of build-up in it. These guys took the time to clean it for me & it now works as good as new! And they didn’t charge me as they said it didn’t take much time. Totally recommend these guys to anyone, so happy!”

Need more help with your devices? Check out our article on the best computer repair services in Canberra for a helpful guide.

Your experience with mobile phone repair services in Canberra

Thanks to our commenters who have provided insightful feedback, if you believe we have got it wrong, please let us know.

Have you had your phone in Canberra? We’d love to know how it went. Share your experience in the comments section below.

Frequently Asked Questions

How long does phone repair take?
This depends on the issue – hardware problems like a broken screen or blocked speakers, for example, usually take around 30 minutes to repair, while software issues can take a bit longer.
Is it worth replacing my phone screen?
Yes. Repairing a broken screen will never cost as much as an entirely new phone, but if you’re not sure, the technician should be able to give you a quote before you book in.
Is my phone safe if I leave it at the repair shop?
Absolutely. While technicians may require your passcode in order to test software functions like Bluetooth and camera, they are not allowed to and will not access your private data.
Do mobile phone repair shops use original parts?
No. Most mobile phone companies like Apple, Samsung and Sony do not manufacture or sell parts – they are only design and engineering companies. Therefore, mobile phone repair shops need to purchase parts from vendors who also sell to those companies in order to find parts that are compatible with your phone.

What's Your Opinion?

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137 Responses to The best mobile phone repair services in Canberra
Tyler Hopcraft Tyler Hopcraft 12:58 pm 05 Jun 21

The guys at Custom iPhones were good for me. I definitely recommend them

Logan Preston Logan Preston 3:14 pm 01 May 20

If you’re into doing things yourself, ifixit is a good website that has most parts and tools, they’ll send you the parts and all you’ve gotta do is watch a YouTube video walking you through the repair, good fun if it’s your kind of thing

Ben Mallie Ben Mallie 6:37 pm 30 Apr 20

Hong at HTC Canberra (121A Anthony Rolfe Avenue, Gungahlin). Been taking my iPhones for screen, battery and charging port replacements for years even before he had this shop (worked from home). Fast and friendly service, great prices, does good honest work, also uses Apple parts not generic. Highly recommend him 🤓

Anthony Gordo Anthony Gordo 9:52 am 30 Apr 20

Dr Boom at Tuggeranong has been really good for me. Recommend them!

Lauryn Roberts Lauryn Roberts 7:51 am 30 Apr 20

Been a while but would recommend this guy for iphone/iPad related issues.

Belinda Napier Belinda Napier 6:45 am 30 Apr 20

Mobile phone and tablet screen replacement/repair in Canberra have always been reliable for us. Have been taking our phones to Hong for several years now.

Robert Hawes Robert Hawes 10:19 pm 29 Apr 20

I did get some good advice from one shop, buy a decent cover for the phone. Then when I drop it I do not damage the phone. He makes heaps of money from people who do not buy a decent cover for their phone.

inxs52 inxs52 4:19 pm 15 Dec 16

Anybody know of somebody who repairs Bluboo mobile phones…..anybody ???

Jivrashia Jivrashia 9:29 am 09 Dec 15

Bumping 2013/2014 thread.

maxblues said :

any chance of the promised feedback?

maxblues said :

The mystery of the cracked phone and the missing Dover…

Since Bend Over hadn’t responded I thought I’d throw in my 2cents worth.

Samsung Galaxy S4 – broke the glass after it dropped out of the shirt pocket.
Had protective casing on it, but hit the only part that wasn’t protected (small section at top and bottom, front side) – just my luck. It probably would have survived the drop undamaged had I invested in a proper cover.

Anyway, seeing this thread I went to Happytel in Canberra Centre.

Firstly, before I write the review, I want to share something about different types of repair.
I think some places can charge you less by only replacing the glass part (aka digitizer), as opposed to the whole screen (glass and LCD). More often than not the glass is the only part damaged, and the LCD is still in working condition, which is why people might opt for this option.

But, there is a huge downside to just replacing the glass.
Note, this is on a Galaxy S4 – it might be different for your phone.

The glass and LCD are fused as one through a manufacturing process. Yes, they can be manually separated by using some heating tools to soften the glue that fuses them together, but this is a very tricky process that could cause damage to other components (e.g. camera, touch buttons). Even if one does manage to successfully replace the glass people end up with the following issues:
1) LCD colour seems too blue or too red
2) Touch screen doesn’t quite work
3) Phone appears to be slightly thicker (e.g. won’t fit in the same protective casing)
4) Dew inside the screen, because it no longer is water tight
And this is regardless of how good the repairer is, given that someone is trying to mimic the precision of a machine that was designed to put it together.

Anyway, I asked explicitly to have both the glass AND LCD replaced – but it appears that there was no option for glass-only replacement.

Paid $180, 2 hours later, and I got a phone back that looked good as new… except it was slightly thicker (~1mm), and would not fit in my old protective case. Well, a new, more effective, case was in order and the phone fit snuggly in that, so that solved that problem.
6 month warranty on repair, but doesn’t cover for accidental shock or water damage. (I didn’t think these things where covered even under the original manufacturer’s warranty?)

I’m sure other stores now provide similar quality of service, but they got themselves one satisfied customer.

johnnyR johnnyR 5:46 pm 10 Jul 15

AVOID the repairer on the ground floor of Woden Plaza outside Rebel. Rubbish workmanship and expensive. Broke the screen on my LG G2. The replacement screen is horrible, impossible to clean, and has developed a crack without the phone even being dropped or banged in any way. As bad a job as I’ve ever had for anything. Refused to provide a guarantee on his own work after he had “repaired” it.

zllauh zllauh 11:46 am 27 May 15

+1 for universal phone repairs

wildturkeycanoe wildturkeycanoe 7:21 am 03 Mar 15

+1 to not doing the DIY repairs. My partner’s Galaxy S5 is now a brick after I attempted to remove a broken screen and ended up peeling the entire digitizer off instead. They aren’t repairable, you have to replace the whole screen and sensor thing and it’s better to do it professionally. Why is the glass so breakable? Why can’t they make it from indestructible stuff like Lexan or something? [Oh, yeah, we won’t be paying $200 regularly to get them fixed, meaning repair businesses go out of business…]

switch switch 10:25 pm 02 Mar 15

Dame Canberra said :

I can recommend against buying a screen replacement online and attempting to fix it yourself. My seemingly tech-savvy partner tried to do that when I cracked my screen a few months ago and ended up rendering the entire phone useless. Not worth it.

I think it is very worth it. I fixed my smashed iphone screen. Followed a couple of youtube videos for the teardown/rebuild and told family “Do Not Disturb” until I’d finished. $32 for the screen on fleabay. Still works perfectly two years later.

Dame Canberra Dame Canberra 5:01 pm 02 Mar 15

I can recommend against buying a screen replacement online and attempting to fix it yourself. My seemingly tech-savvy partner tried to do that when I cracked my screen a few months ago and ended up rendering the entire phone useless. Not worth it.

srcyb srcyb 4:50 pm 02 Mar 15

As a fellow Samsung user I HIGHLY recommend Mobile Repair Central near Big W at Woden.

I smashed my screen and got a worse than rubbish $350 replacement from Universal Phone Services in Canberra Centre. When I told them the repair hadn’t worked properly and the screen now had ‘dead zones’ they told me it would cost another $200 to fix :/ I decided to try Mobile Repair Central and
go with a ‘refurbished’ screen as it was much cheaper, but when I wasn’t happy with how that turned out, gave me a great price on a new one and did labour for free. I had some problems with it over a year later and they then fixed it for free. Great service and really helpful.

maxblues maxblues 8:28 am 14 Nov 13

Ben_Dover said :

Thanks to all who replied sensibly.

It’s now with Happytel at Belco, will feed back on the job they do.

Good to see you getting back into the Act, Bendy…any chance of the promised feedback?

HenryBG HenryBG 8:48 pm 27 Oct 13

maxblues said :

The mystery of the cracked phone and the missing Dover…

I reckon the old bugger is starting to feel his age.

Maybe you could get a bigger screen and stronger glasses, BenD ?

maxblues maxblues 2:40 pm 27 Oct 13

The mystery of the cracked phone and the missing Dover…

maxblues maxblues 7:32 pm 01 Oct 13

Ben_Dover said :

Thanks to all who replied sensibly.

It’s now with Happytel at Belco, will feed back on the job they do.

Dear Hon Mr Dover Esq, what happened to the feedback on HappyTel? Did it have a happy ending?

justin heywood justin heywood 10:56 pm 19 Sep 13

DUB said :

Ben_Dover, Universal is owned by Israelis, if I were you I’d go with other suggestions.
Be selective not just price wise, but also think of WHO owns the business before you support it.


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