In this day and age, we can’t live without our mobile phones. So, if yours breaks, you’ll want to get it fixed as soon as possible.
Unfortunately, finding a mobile phone repair service that’s both reliable and affordable is no easy task. In fact, many of us have had experience with shoddy repair jobs that cost an arm and a leg and just don’t last.
To help you on your search, we’ve done a little snooping and come up with this list of a few things you should look out for in a great mobile phone repair service, as well as a guide to the best ones in Canberra.
What makes a great mobile phone repair service?
Not sure what you’re looking for in a mobile phone repair service? Here are a few starting points:
- Specialist technicians. Smartphones and tablets are complex electronics that require expertise. Look for a mobile phone repair company that’s run by technicians with real knowledge and experience.
- Affordable services. No one wants to overpay for a service. The best mobile repair services in Canberra are affordable.
- Fast turnaround. Like we mentioned above, most of us can’t live without our phones for long. You want a repair service with a quick turnaround – guaranteed.
- Long-lasting repairs. What’s the point of getting your phone repaired if it’s only going to break a few months down the track?
- Great customer service. You should feel comfortable and confident in your technician’s ability to make the necessary repairs. You should also feel like you can approach them with any questions or concerns.
The best mobile phone repair services in Canberra
Riotact’s editorial team has combed through 20 years of on-site comments to compile a list of the most recommended businesses according to you.
To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on Riotact and maintain a minimum average of 4/5 stars on both Google and Facebook reviews.
Mobile Experts provide door-to-door repair services at a customer’s home, office or school. Highly trained technicians offer fast 30-minute repairs, where possible, and a six-month warranty on repairs. Services include broken screen, back glass and battery replacements, as well as charging problems and liquid damage repairs.
Joseph Marshan wrote on Google, “Got my Pixel 4 screen fixed in less than an hour … charged me $150 less than another repair company. Comes with six-month warranty …”
Express Phone Repairs promises fast results and total convenience. They’ll come out to your home or office and pick up your phone for you – no need to leave the house! The technicians at Express Phone Repairs can troubleshoot and fix all issues affecting smartphones and tablets from all major manufacturers. What’s more, they also do carrier unlocking, so that you can secure a better mobile phone plan.
As Google reviewer Abdul Saeed Thaheem writes, “5 stars. One of the most reliable, professional and friendly team. Fast and great service. Thanks for your help!”
iFixPhones promises hassle free service and competitive pricing for all repairs, and go the extra mile for your convenience by offering a free quote, a 30-minute guarantee on most iPhone repairs, free pick-up and delivery service across Canberra, and a 6-month warranty on all repairs.
See what Facebook user Maddie Jane Davis had to say about their experience with iFixPhones in this review, “I could not recommend Louie enough, he was incredibly fast with the repair of iPhone 6 Plus and worked out a time that best suited me as quickly as possible. Great customer service, 5 out of 5 stars. Thank you for your expertise and knowledge and extra advice!”
Seki Gadgets takes the headache out of broken phone repairs, offering fast service, quality parts, an experienced team and no hidden charges. The company is a third-party repairer of iPhone, Samsung plus all other major brands of mobile phones, laptops, tablets and desktop computers. Express repair services are offered and all repairs have a 180-day limited parts and labour warranty.
On Google, Aditya Dwivedit wrote, “Great value-for-money and also provided good tips to extend and maintain my old phone's life.”
The team behind Happy Tel understand just how important your mobile device is in your personal and business life. That’s why they work hard to make the repair experience quick, easy, and reliable. Incredibly, the technicians at Happy Tel repair more than 2,500 mobile phones across the country each and every day.
Belinda Crooks, writes in their Google review, “It was hard to hear as the speaker in my phone had got lots of build-up in it. These guys took the time to clean it for me & it now works as good as new! And they didn't charge me as they said it didn't take much time. Totally recommend these guys to anyone, so happy!”
Need more help with your devices? Check out our article on the best computer repair services in Canberra for a helpful guide.
Your experience with mobile phone repair services in Canberra
Thanks to our commenters who have provided insightful feedback, if you believe we have got it wrong, please let us know.
Have you had your phone in Canberra? We’d love to know how it went. Share your experience in the comments section below.
Frequently Asked Questions
How long does phone repair take?
This depends on the issue – hardware problems like a broken screen or blocked speakers, for example, usually take around 30 minutes to repair, while software issues can take a bit longer.
Is it worth replacing my phone screen?
Yes. Repairing a broken screen will never cost as much as an entirely new phone, but if you’re not sure, the technician should be able to give you a quote before you book in.
Is my phone safe if I leave it at the repair shop?
Absolutely. While technicians may require your passcode in order to test software functions like Bluetooth and camera, they are not allowed to and will not access your private data.
Do mobile phone repair shops use original parts?
No. Most mobile phone companies like Apple, Samsung and Sony do not manufacture or sell parts – they are only design and engineering companies. Therefore, mobile phone repair shops need to purchase parts from vendors who also sell to those companies in order to find parts that are compatible with your phone.