As a young employee of a newer (3-4 year old) Coles supermarket, I am sick and tired of the abuse that I and my fellow employees get from customers who buy alcohol and go to the wrong register. I understand that we have no queues in front of our registers where those who have RSAs often have long ones, but people don’t actually read the signs above the registers. Sorry if this sounds like a rant, but it’s just a lead-up to my main question.
Do people really care about purchasing alcohol together with their shopping? How much worse is it to buy alcohol on a separate transaction in a separate store?
Woolworths customers don’t seem to mind, the store nearby has many awards from making $1m+ profits per week.
Do you think there should be more differentiation between registers that can/can’t serve alcohol?
Thank you for reading.