Coles Liquor vs Liquorland

AutisticRetard 1 January 2009 54

As a young employee of a newer (3-4 year old) Coles supermarket, I am sick and tired of the abuse that I and my fellow employees get from customers who buy alcohol and go to the wrong register. I understand that we have no queues in front of our registers where those who have RSAs often have long ones, but people don’t actually read the signs above the registers. Sorry if this sounds like a rant, but it’s just a lead-up to my main question.

Do people really care about purchasing alcohol together with their shopping? How much worse is it to buy alcohol on a separate transaction in a separate store?

Woolworths customers don’t seem to mind, the store nearby has many awards from making $1m+ profits per week.

Do you think there should be more differentiation between registers that can/can’t serve alcohol?

Thank you for reading.


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54 Responses to Coles Liquor vs Liquorland
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dangerousdave dangerousdave 4:00 pm 31 Jan 09

I worked for this mob of jokers for fifteen years. As time went on they became an ugly employer. they couldn’t give a crap about the people at store level only as long as the upper management got their fat bonuses while the poor old store manager had to put up with their f—-ups and ineptitude and ignorant customers. My suggestion is find a reputable small local bottlo and your job satisfaction will improve

el el 6:32 pm 06 Jan 09

I’m certainly not a fan of the username, but I don’t care that much.

Did this smell like viral marketing to anyone else?

VYBerlinaV8_the_one_they_all_copy VYBerlinaV8_the_one_they_all_copy 4:57 pm 06 Jan 09

Does anyone else have a problem with Autistic Retard’s username?

Nope. Perhaps if she changed the ‘u’ to an ‘r’ it might be more acceptable to others, though.

peterh peterh 4:44 pm 06 Jan 09

bubzie said :

peterh said :

Then, having to work the later shift out at a checkout, i got to hear about how i was:

1. incompetent
2. to blame for their woes
3. lucky there was a counter separating them from me
(though, i did offer to catch up with them later, after i finished work)
4. the reason they don’t shop at woolies.

customers don’t read the signs, they don’t care that the sign says express lane, 12 items or less, since they are in a rush with a full trolley, or that you must be 18 to buy smokes or grog…

Agreeeeeed.

At my current job, for express, it’s only 12 items or less. And two of the registers have cigarettes, which if you want, you have to line up behind.

The amount of times that i’ve had trolley loads come in, and demand cigarettes when i cant get them is just ridiculous.

🙁

oh, I thought that the smoke shop job was the best. I hated the grog shop though, except for the security 101 calls.

jakez jakez 3:51 pm 06 Jan 09

To be honest I’d never even considered the notion that there would be some counters where I couldn’t buy alcohol. I have never noticed signs either. I don’t think I’ve ever bought alcohol through a normal check out anyway (the only place I can think of that would necessitate this is the Coles in Curtin and I’ve never bought alcohol here).

If I hadn’t have read this thread, I’d get to the counter not even thinking this was an issue, and be pissed off to find out my mistake. What can I say mate, from one retail sucker to another I apologise on behalf of the idiots like me who would never even think about it.

BenMac said :

Just to clarify, RSA (Responsible Service of Alcohol) certificate is not required in the ACT to serve or sell alcohol, so I’m guessing they do it because their Under 18s, legally, can’t sell alcohol. What other stores do illegally is another matter.

I think this has changed recently Benmac because I had to get mine about a month ago for work. Everyone had to get it due to a law change

Granny Granny 3:41 pm 06 Jan 09

AR, I had wondered when I first started reading this thread that you may have chosen your username because you have been diagnosed on the autistic spectrum. (Sorry, WMC, but I just had the feeling … *grin*). Then you seemed to confirm that at #43. Aspergers?

Normally I would find the term highly offensive, but I am sure it’s a name you’ve become all too familiar with over the years …. Choosing it was kind of like Afro Americans calling each other ‘nigga’, yes?

So long as you can be proud of who you are – like my username. A ‘Granny’ is not what most people want to be, but it’s a part of my identity and I’m not ashamed of it. People often talk about ‘old grannies’ as an insult, but I don’t see it like that.

So if you’re going to be ‘AutisticRetard’ do it with attitude and style and make everybody wish they could be just like you.

: )

Love,
Granny

AngryHenry AngryHenry 3:03 pm 06 Jan 09

AutisticRetard said :

AngryHenry said :

I hope that one day you have the experience of knowing someone with autism, maybe it will open your mind a bit more.

I quite happen to know someone with autism quite well, he sleeps in my bed and shares my body.

AngryHenry said :

I think your time would have been better spent looking for a new job if you don’t like the one you’re in.

Look at all of the literary talent you could have poured into your new job application for starters!

Well how many jobs other than retail can be found by an under 18 with only a Cert 1 in IT?

Wow. Mate then you don’t need to beat up on yourself with such a self-depricating name, that’s bad news bro and I’m sure you think more of yourself than just that. There will be enough people in life that will try and beat you down without you doing it to yourself.

I didn’t say there was anything wrong with retail either, just that you were complaining about where you work so you should maybe look for something else. You’ve got more IT qualifications than I do, so at 18 you’re already ahead of this thirty something bloke in the qualifications department…

Don’t sweat the petty stuff mate and seriously start again with a better name, you’re worth more than that.

peterh peterh 3:00 pm 06 Jan 09

AutisticRetard said :

AngryHenry said :

I hope that one day you have the experience of knowing someone with autism, maybe it will open your mind a bit more.

I quite happen to know someone with autism quite well, he sleeps in my bed and shares my body.

AngryHenry said :

I think your time would have been better spent looking for a new job if you don’t like the one you’re in.

Look at all of the literary talent you could have poured into your new job application for starters!

Well how many jobs other than retail can be found by an under 18 with only a Cert 1 in IT?

what skills do you have?

OT, local liquor seems to be cheaper at the moment than liquorland. just cause i don’t drink, doesn’t mean i don’t still buy the stuff.

bubzie bubzie 2:58 pm 06 Jan 09

peterh said :

Then, having to work the later shift out at a checkout, i got to hear about how i was:

1. incompetent
2. to blame for their woes
3. lucky there was a counter separating them from me
(though, i did offer to catch up with them later, after i finished work)
4. the reason they don’t shop at woolies.

customers don’t read the signs, they don’t care that the sign says express lane, 12 items or less, since they are in a rush with a full trolley, or that you must be 18 to buy smokes or grog…

Agreeeeeed.

At my current job, for express, it’s only 12 items or less. And two of the registers have cigarettes, which if you want, you have to line up behind.

The amount of times that i’ve had trolley loads come in, and demand cigarettes when i cant get them is just ridiculous.

🙁

FC FC 2:52 pm 06 Jan 09

Does anyone else have a problem with Autistic Retard’s username?
I can’t believe that got approved as a user name!
Very offensive.

H1NG0 H1NG0 2:45 pm 06 Jan 09

Don’t worry about it mate. Good on you for actually having a job and contributing to society unlike the scumbag emo kids who hang out on goon bags in Civic all day. Nothing wrong with working retail, I’d say most people start off their career that way.

AutisticRetard AutisticRetard 2:40 pm 06 Jan 09

AngryHenry said :

I hope that one day you have the experience of knowing someone with autism, maybe it will open your mind a bit more.

I quite happen to know someone with autism quite well, he sleeps in my bed and shares my body.

AngryHenry said :

I think your time would have been better spent looking for a new job if you don’t like the one you’re in.

Look at all of the literary talent you could have poured into your new job application for starters!

Well how many jobs other than retail can be found by an under 18 with only a Cert 1 in IT?

AngryHenry AngryHenry 11:51 am 06 Jan 09

This is my life, it’s ending one minute at a time and if I can avoid jumping through an extra hoop in my day to day then it’s a good thing…

AR – truly crappy name mate. I hope that one day you have the experience of knowing someone with autism, maybe it will open your mind a bit more.

I think your time would have been better spent looking for a new job if you don’t like the one you’re in.

Look at all of the literary talent you could have poured into your new job application for starters!

jessieduck jessieduck 11:39 am 06 Jan 09

Twice I have been lucky to have had my six pack of beer scanned as one bottle at my local IGA- I have no issue with 15 year olds selling beer- they don’t know any better apparently!

peterh peterh 11:38 am 06 Jan 09

for the lazy, or time limited, you can now buy grog and smokes from coles online. might be a good idea though, to chuck in some food, too.

H1NG0 H1NG0 11:31 am 06 Jan 09

Woolies occasionally do the 20% any case of beer deal which is pretty good. Otherwise I head to Denman Cellars.

tylersmayhem tylersmayhem 11:25 am 06 Jan 09

And regardless, the prices in Woolies and Coles leaves much to be desired! I also choose to share around my cash when buying goods. Local Liquor there’s one near you 🙂

peterh peterh 2:53 pm 05 Jan 09

thinking about it, if the grog was in the supermarket together with the food, my alcoholism would have been far, far worse… I wouldn’t have eaten anything…

H1NG0 H1NG0 2:40 pm 05 Jan 09

Woolies in Gungahlin probably seperated their bottle shop from the supermarket for this reason. I guess they got fed up with underaged staff copping abuse from people who can’t read signs properly and put an end to it. It sucks because I’d rather buy my grog and groceries in one go as a matter of convenience.

peterh peterh 2:36 pm 05 Jan 09

Pseudo Nym said :

Welcome to the world of retail.

Honestly, grow up and accept the fact that (unfortunately) as a checkout operator in a supermarket you are automatically responsible for everything that has gone wrong in each customers day so far. People wont read, will assume the rules make exceptions for them and are otherwise there simply to cause them discomfort.

Coles could use some form of signposting that is both more visible and at eye-level, but even if they did, people wouldn’t pay attention.

try working in the liquor section at woolies belco. I was 21, and still had to explain to numerous people that they couldn’t just send their kids in to buy the grog. Then, having to work the later shift out at a checkout, i got to hear about how i was:

1. incompetent
2. to blame for their woes
3. lucky there was a counter separating them from me
(though, i did offer to catch up with them later, after i finished work)
4. the reason they don’t shop at woolies.

customers don’t read the signs, they don’t care that the sign says express lane, 12 items or less, since they are in a rush with a full trolley, or that you must be 18 to buy smokes or grog…

a sign telling them that they can only buy grog from designated checkouts has no impact.

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