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Parking meter credit card facilities down

By Canfan - 20 May 2014 11

Problems with credit card facilities at Canberra’s new pay parking machines mean people unable to pay will not face fines, according to The Canberra Times.

A spokesman for Simon Corbell has said that although people are encouraged to use coins instead, if they are unable to obtain a ticket, they will not be fined.

Parking meters using cash only of course won’t have this benefit – I mean, problem…

Once credit card facilities are back in action, fines will be issued as usual.

What’s Your opinion?


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11 Responses to
Parking meter credit card facilities down
goggles13 6:29 pm 23 Jul 14

Bosworth said :

goggles13 said :

If I use the app and don’t bother getting the ticket, does that mean someone else will get free parking?

yes

update from Road Users Services:

“Just letting you know that at the start of this week the mobile app shouldn’t print a ticket.
The parking inspectors can tell on their PDA if you have paid through the mobile app.”

fabforty 5:31 pm 23 Jul 14

Would this apply to privately owned car parks such as the Wilson ones ?

dungfungus 11:29 am 23 Jul 14

goggles13 said :

bumping this thread.

I see that there is a sign on the parking machines that says that a ticket does not need to be displayed when using the parkmobile app.

However, the last time I used the app, a ticket was still printed.

If I use the app and don’t bother getting the ticket, does that mean someone else will get free parking?

There is something drastically wrong with the Territory’s revenue collecting system. I have never had any success with the new parking machines and I have had to make the phone call which costs more that the cost of the parking ticket.
In the past 4 years I have had to get an ambulance for a family member and both times I have had to phone them 2 months later to get an account sent out. The last time was a few days ago and the clerk I spoke with had a lot of difficulty finding details and when they were located it was admitted that the account had not been sent. There was an admission that “there is a problem with the accounting” and if I hadn’t have phoned the bill would never have been sent or checked for payment. There was a further admission that there is no way of following up so there could be lots of other non-billed accounts that depend on the honesty of the service user which means most will go unpaid.
We are talking about tens of thousands of dollars.
I hope someone from the ACT Auditor’s Office reads this blog.

Bosworth 11:19 am 23 Jul 14

goggles13 said :

If I use the app and don’t bother getting the ticket, does that mean someone else will get free parking?

yes

goggles13 9:23 am 23 Jul 14

bumping this thread.

I see that there is a sign on the parking machines that says that a ticket does not need to be displayed when using the parkmobile app.

However, the last time I used the app, a ticket was still printed.

If I use the app and don’t bother getting the ticket, does that mean someone else will get free parking?

VYBerlinaV8_is_back 8:17 am 21 May 14

Masquara said :

VYBerlinaV8_is_back said :

You call Canberra Connect and report the fault, and they take your details and issue you a reference number to quote in case you receive a fine.

It’s actually pretty easy, I did it this morning…

Do Canberra Connect still take up to 20 minutes to answer the phone?

Yesterday I was on hold for 2-3 minutes, but there were a lot of people standing around parking meters on mobiles, obviously on hold, so maybe I just got lucky.

Masquara 9:51 pm 20 May 14

VYBerlinaV8_is_back said :

You call Canberra Connect and report the fault, and they take your details and issue you a reference number to quote in case you receive a fine.

It’s actually pretty easy, I did it this morning…

Do Canberra Connect still take up to 20 minutes to answer the phone?

ThatGuy 7:18 pm 20 May 14

goggles13 said :

used the parking app again this morning as it was not possible for me to get any coins. the app works fine, but it takes forever to print a ticket.

+1 the next person that makes some weird clicking noise at me while I’m waiting for it to print is gonna get a boot to the face. I didn’t just walk up to the machine and whip out my phone for a quick bit o’ insta-chat-book or whatever.

These would work slightly better if you could do all the app stuff prior then enter in a pin or wave your phone at the machine to get your ticket.

goggles13 5:50 pm 20 May 14

used the parking app again this morning as it was not possible for me to get any coins. the app works fine, but it takes forever to print a ticket.

VYBerlinaV8_is_back 3:24 pm 20 May 14

You call Canberra Connect and report the fault, and they take your details and issue you a reference number to quote in case you receive a fine.

It’s actually pretty easy, I did it this morning…

The Great Bambino 3:17 pm 20 May 14

So does this mean that if said machine is down when I go to pay for my parking for the day and then is fixed over the course of my parking period I get fined?
Will they blanket out that whole day as a no fine day?
Or do I have to keep going back to the machine over the course of the day to ensure the machines credit facilities are still out of commission?
Am waiting now for a twitter account or app to open up to report where these broken machines will be…

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